Reviews Summary

JumpSport.com has a 4.5 - star rating from 11 reviews, indicating a high level of customer satisfaction!

5 stars
8 reviews
4 stars
1 review
3 stars
2 reviews
2 stars
0 reviews
1 stars
0 reviews
Rating (1.0)

About company

JumpSport is a reputable industry leader in trampoline products, delivering innovation, quality, and safety. With over 20 years of experience, they have consistently transformed the trampoline industry. Their trampolines cater to both recreational and professional users, boasting cutting-edge designs and advanced engineering for a superior bouncing experience. With an unwavering dedication to customer satisfaction, JumpSport's mission is to enhance the excitement and enjoyment of trampolining for individuals around the world.

Key Details:

  • Location: The company is headquartered in San Jose, California, United States.
  • Founders: JumpSport.com was founded by Mark and Valerie Publicover.
  • Foundation Date: The company was established in the year 1995.

Customer reviews

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(5.0)
I had an excellent experience with their customer service

I had an excellent experience with their customer service – they responded quickly to my email and were very helpful. Placing my order was a breeze, and I received my item promptly. The quality of the product exceeded my expectations, and assembling it was a straightforward and enjoyable process. What's even more impressive is that I've had my JumpSport for many years, and I could still easily find replacement parts for it. This level of service and product durability is truly remarkable.

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(5.0)
I was really impressed with the level of customer service

I was really impressed with the level of customer service I received from the moment I placed my order. They provided quick, informative responses throughout the entire process, ensuring I was well-informed about my delivery. Their detailed instructions on dealing with the delivery company made the process smooth, and I received my product promptly without any hiccups.

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(5.0)
Really liking my new rebounder!

Really liking my new rebounder! I'm using it almost every day. It's way quieter than my old spring one, which is a plus. Shipping was fast. Only downside is the price, it's a bit high. Seems solid and well-made though. I do wish there was a bit more jumping space, it feels smaller compared to other brands I've used. But overall, happy with my purchase!

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(3.0)
It's a shame that ordering new springs

It's a shame that ordering new springs for my 11X17 trampoline is such a hassle. Why can't they just sell these online as replacement parts? Having to call in for a quote and then call again with a credit card number seems like unnecessary work.

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(5.0)
I faced a minor problem with my trampoline order.

I faced a minor problem with my trampoline order. This company is quick to answer calls, takes issues to heart, and works hard to fix things. Thanks to Toby! He helped me understand the process and found a solution. This is a reliable company!

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(5.0)
I appreciate that they contacted

I appreciate that they contacted me to make sure I had ordered the right product, which made me feel safer and less frustrated if it wasn't compatible. Also, I like the clear instructions for assembly and installation.

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(3.0)
I dunno why it's so hard to buy

I dunno why it's so hard to buy new springs for my 11X17 trampoline. Why can't they just sell 'em online? I gotta call for a price, then call again to pay? Too much hassle, man.

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(5.0)
I'm quite pleased with the rebounder

I'm quite pleased with the rebounder I got. Putting it together was straightforward, and I appreciate the range of workouts it offers. Everything seems good for now!

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(5.0)
Happy to bounce back!

Happy to bounce back! My sis, a PE teacher, swears by jumpsprt trampolines. Others just ain't sturdy. So glad I took her word. Now, bouncing happily!

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(5.0)
I swapped my 10 yar old bands!

I swapped my 10 yar old bands! What a difrence! Good customer service when I askd if I should replace them. I lov my Jump sport!

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(4.0)
I needed some help fixing my rebounder mat

I needed some help fixing my rebounder mat. The website was a little confusing. But I found what I needed and it came on time.

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