Reviews Summary

Italist.com has a 3.6 - star rating from 45 reviews, indicating a low level of customer satisfaction!

5 stars
27 reviews
4 stars
1 review
3 stars
3 reviews
2 stars
2 reviews
1 stars
12 reviews
Rating (1.0)

About company

Italist is an innovative platform that offers a unique opportunity for customers to access luxury fashion and accessories directly from Italian partner boutiques. They provide in-season, brand-new, and genuine products, ensuring that customers get the same high-quality items found on other platforms but at a significantly lower retail price—often up to 40% less. While italist delivers exceptional value, it's essential to note that the goods are imported directly from Italy, which may entail additional shipping costs and customs duties for returns. As a result, free returns are not currently offered, and the Returns Policy provides more details on this process.

Key Details:

  • Location: The company is headquartered in Los Angeles, California, United States.
  • Founders: Italist.com was founded by Diego Abba.
  • Foundation Date: The company was established in the year 2014.

Customer reviews

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(2.0)
The website offers high-quality

The website offers high-quality items; however, the return policy is very penalizing. I ended up losing almost $150 on a single item returned simply because of the return fees. I do not recommend this website unless you are sure you will not need to return the item.

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(5.0)
Navigating the website was a breeze

Navigating the website was a breeze, leading me to an incredible deal on designer boots not available in the US. The email updates regarding shipping were timely and effective. Grateful for the seamless experience. Italist is now my go-to, outshining other options.

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(5.0)
The user interface flows seamlessly

The user interface flows seamlessly, offering an extensive array of options. I received my order promptly, surpassing the delivery pace of comparable luxury fashion platforms. Notably, Italist often boasts more budget-friendly prices compared to its counterparts.

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(2.0)
I grabbed these Valentino sandals

I grabbed these Valentino sandals from italist.com on 30 September 2024, paid all duties upfront. But guess what? They labeled my DHL package as duties not paid. It's been sitting in my city for 5 days now, and DHL refuses to deliver it. Seriously frustrating!

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(5.0)
I ordered a shawl and

I ordered a shawl and the customer service was incredible. They responded super fast, and my shawl arrived way quicker than I expected. The whole process was just so smooth, it made shopping a real pleasure. Definitely planning to order from them again.

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(5.0)
I've bought stuff from Italist

I've bought stuff from Italist a few times now. Love their selection and prices. Needed help once or twice, and their team was quick to respond. Their tracking system is solid, and I always knew where my package was. Plus, the packaging is top-notch.

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(5.0)
Italist stands out as a go-to shopping

Italist stands out as a go-to shopping destination for me, thanks to its impressive product variety offered at incredible prices. The swift shipping further enhances the overall shopping experience, outpacing many international luxury counterparts.

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(5.0)
I bought this long black

I bought this long black Parajumpers jacket with down feathers. The normal retail price was about 700 Euros, but I got it for 330! Such a good investment. It feels cozy and great, and I didn’t have to sell a kidney to stay warm in the winter.

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(5.0)
Dude, they've got a bunch of awesome

Dude, they've got a bunch of awesome brands, and the prices? Way better than what you'd find in The Netherlands. Placed an order, and bam! Quick delivery, plus they're masters at packing – like Fort Knox for your goodies. Solid experience!

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(5.0)
Italist offers an fantastic and impressive range of designer items

Italist offers a fantastic and impressive range of designer items, the ordering process is straightforward, and their delivery is consistently fast and hassle-free. I've had no problems with them and plan to keep ordering in the future.

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(5.0)
Italist is pretty good!

Italist is pretty good! I got a Brunello Cucinelli bag for 30% off. Was a bit nervous coz never used them, but came quick, packaged well, and bag was perfect. Happy with the fast service and accurate product.

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(5.0)
I paid a bit more for the

I paid a bit more for the Platform Mini Ugg Boots, but Italist was the only site that offered them in the rich chocolate suede color. The shipping was quick, and the product was as beautiful as pictured.

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(5.0)
I ordered from Italist 2 months ago.

I ordered from Italist 2 months ago. I was shocked to pay 70% less than UAE boutiques. Got my Saint Laurent shoes, new and never worn, in great shape. No extra costs, even with European shipping address.

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(1.0)
I'm disappointed with their return policy

I'm disappointed with their return policy, which deducts a substantial amount from your refund when you try to make a return. This experience has discouraged me from future purchases with them.

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(5.0)
I wanted a well-known brand bag on sale

I wanted a well-known brand bag on sale, and I discovered Italist. Not only was the bag discounted, but I also received it quickly. A smooth and positive experience overall!

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