Isoa Reviews - 62

The fastest reply i received from the support

The fastest reply i received from the support team was really great. very quick and helpful, thanks to Joseph. keep helping us with care and love.

Thanks to John for managing my insurance

Thanks to John for managing my insurance extension so well. Courteous and patient. Good experience with this company. Have suggested to others!

Sam was very kind and helped me with all my needs patiently.

Sam was very kind and helped me with all my needs patiently. I really appreciate her kindness and the way she listened carefully to everything!

The company is really helpfull and responsive.

The company is really helpfull and responsive. They quickly answer my questions. Today, I emailed them and got a detailed response in no time.

After a tough time with another agent

After a tough time with another agent, Sam really stood out. She was so professional and patient, which made everything smoother and faster.

Agent Minho provided great help with my

Agent Minho provided great help with my insurance and was very nice! I would recommend him! Thanks a lot, I am happy with my decision!

I had a problem with getting the approval

I had a problem with getting the approval, but John was very helpfull in fixing it fast. I really value his quick and smooth support.

VERY SIMPLE - LOTS OF CHOICES FOR INSURANCE

VERY SIMPLE - LOTS OF CHOICES FOR INSURANCE - THIS IS OUR 3RD YEAR WITH THIS INSURANCE AND IT HELPS MAKE COLLEGE LIFE MUCH SMOOTHER.

Jonathan has always been quick to respond

Jonathan has always been quick to respond to my queries and concerns, sending prompt emails without any hold ups. Great service!

I appreciate all your help and support during this time

I appreciate all your help and support during this time; it was all quite new for me, and I'm happy everything turned out well.

I had a good experience using ISO

I had a good experience using ISO. The customer service was particularly excellent and kind in helping with my specific need!

Great help from Sam! She worked quickly

Great help from Sam! She worked quickly and handled my needs very well. Very happy with everything and will return for sure.

they answered all my questions while I signed up

they answered all my questions while I signed up, I quickly registered and made the payment online. thanks a lot.

Lyn was great.

Lyn was great. She gave me all the details I wanted and made everything much simpler. Congrats to her!

Fast and reaaly helpful responses

Fast and reaaly helpful responses, always nice. Never had any problems, and contacting them was easy.

Big thank you to Jessie and Yuchen

Big thank you to Jessie and Yuchen for they're always helping! With them help, we are no longer lone and helpless in a foreign country. This is a specially considerate service team!

I suggested ISO insurance to some

I suggested ISO insurance to some family friends and students because they respond fast, give helpful answers, and are nice people.

Not cheap, no refund, low quality of support.

First, they lie that they have cheap insurance; second, I strongly advise you to read the refund policy because they don't care if you are struggling financially (-357 USD from my pocket for 3 months). My insurance start date was 30 April 2024, but I found twice cheaper insurance; on the same day, 30 April 2024 first half of the day, I contacted their tech support, the answer was straightforward and rude (You can refer to Refund of Premium section on page 11.) and they refused to give me a refund; they offered to shift my insurance to the period which I wanted, but even they provide that offer to change insurance, after few days of discussion they refuse to do it either. In conclusion, as in our life, anything can happen anything. At least they could offer to take fees for a month and refund others left months but no. I don't recommend you buy insurance if they don't have a refund policy. I have saved all of the communications that I had with the insurance company.

My experience with ISO Silver insurance has been incredibly disappointing

My experience with ISO Silver insurance has been incredibly disappointing. As an international student, I relied on their coverage, but it barely covered 10% of my medical expenses, even for basic health services and therapy. This has left me with substantial bills and undue stress. It's almost like a scam targeting unsuspecting international students who are unfamiliar with the U.S. healthcare system. Trying to reach their customer service for help with these issues has proven nearly impossible, further exacerbating my frustration. I'd advise fellow students to exercise caution, as many of the positive reviews for ISO Silver may not be genuine, and consider alternative insurance options.

This has been the most

This has been the most unsatisfactory insurance experience I've ever had. I utilized ISO Silver during my time as a student last year, and I'm currently inundated with bills from healthcare providers. Shockingly, this insurance covers a mere 10% of my expenses, failing to provide adequate coverage for regular sickness and therapist services. It feels like a scam, particularly for international students unfamiliar with the local healthcare system. The authenticity of most reviews is questionable, and reaching out to address issues proves to be an arduous task.

I remember the time I

I remember the time I needed a reliable insurance service, and ISO came to the rescue. As an international student, finding something both affordable and trustworthy felt like a daunting task. But then, I stumbled upon ISO, and it was like a breath of fresh air. Stephanie, one of their customer service reps, was an absolute gem. She was super friendly and really knew her stuff when it came to explaining my plan coverage. Her patience and understanding made the whole process a breeze, and I felt genuinely taken care of. ISO’s responsiveness and affordability are just what students like me need. Stephanie’s helpful nature truly made a difference, and I couldn't be happier with the service!

Navigating health insurance is like

Navigating health insurance is like a maze, especially when you're new to the country and still figuring things out. I met someone who really knew their stuff and helped me understand all the confusing details. They were so patient and kind, which made a huge difference for me. It's not easy to find someone who takes the time to explain everything without making you feel dumb. Their assistance was invaluable, and I felt genuinely cared for throughout the whole process. If you're struggling with health insurance, finding someone knowledgeable and patient can make all the difference. Highly recommend seeking out help like this if you're in a similar boat.

Being an international student in

Being an international student in California, I hit a major snag with waiver assistance during summer school. Panic set in, but then I reached out for help. I was amazed when they got back to me in just 30 minutes! They dove right into the issue and sorted it out quickly. Their professionalism and quick response made all the difference. It felt like they genuinely cared about my situation, which was a huge relief. I can't express enough gratitude for how efficiently they handled everything. It's not just about solving the problem; it's how they made me feel supported and understood. Such a great experience!

Pretty cool

I walked into the store, kinda unsure of what to expect. But wow, they really surprised me. The staff was right on it, super friendly and really knew their stuff. I didn’t have to wait around forever like in other places. They jumped straight into fixing my problem, and before I knew it, everything was sorted out. What really stood out was how they made me feel like a valued customer, not just another number. It’s not every day you find service like that. Honestly, I left feeling pretty impressed. If you’re looking for a place where they actually care about helping you, this is definitely the spot.

Being a student juggling classes

Being a student juggling classes and life abroad, finding a reliable insurance was a big deal for me. ISO Insurance came through big time. John, the guy who helped me out, was super chill and really knew his stuff. He took the time to explain everything without rushing me, which was a relief. I got a plan that didn't break the bank and covered what I needed. Signing up was straightforward, and whenever I had questions, they were quick to help. For any fellow international students out there, this is definitely worth checking out. It's been a smooth ride, and I'm glad I picked them.

As an international student here

As an international student here for a short term, getting health insurance was such a breeze with ISO. I had so many questions and Eeshani from their team was super quick and clear in her responses. She really helped me figure out what I needed for my university requirements. Even when I spoke to other team members, they were all really helpful and friendly. Honestly, ISO made the whole process so easy for me. If you're looking for student health insurance, I'd totally suggest going with them. They’ve been great!

My experience was surprisingly chill

My experience with ISO Insurance was surprisingly chill. Their support team? Total lifesavers. I reached out with a bunch of questions and they got back to me super quick, which was awesome. They walked me through the whole process, step by step, and made sure I understood everything. It was almost like they were right there with me, making it all so simple. No stress, no fuss. Just straight-up professional service. If you need insurance help, seriously, give these guys a try. They're on top of their game!

Man, dealing with John was

Man, dealing with John was an absolute game-changer. I mean, this guy’s got the patience of a saint and really knows his stuff. I was stressing big time about buying insurance, but John made it so much easier. He answered all my questions and didn’t make me feel dumb for asking. Seriously, he’s the kind of person you want on your side when you’re navigating this kind of thing. If it wasn’t for him, I’d probably still be pulling my hair out. If you need help, John’s your guy.

I've been using ISO since

I've been using ISO since my student days and gotta say, their prices are great and the service is top-notch. What's cool is they never made me chase down my school to see if they'd accept the insurance. ISO just knew all that stuff already, which made things way easier for me. No extra stress or running around. Just smooth sailing. Seriously, they made the whole process so simple and straightforward. I'm really thankful for ISO.

Had a chat with John

Had a chat with John over the phone, and let me tell you, the guy was super helpful. In just a few minutes, he sorted out everything I needed and even sent the info right away. I was in a bit of a rush and was amazed at how quickly and smoothly it all went down. Honestly, didn't expect such fast service, but John really came through. Everything was spot on. Definitely a positive experience.