Reviews Summary

Insubuy.com has a 3.9 - star rating from 8 reviews, indicating a low level of customer satisfaction!

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5 Reviews
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Rating (1.0)

About company

Insubuy, with over 22 years of experience, stands as a comprehensive resource for international travel insurance. Catering to diverse needs, they provide insurance for visitors to the USA, international travelers, Schengen countries, international students, J1 visa holders, trip cancellations, group travel, and more. Their online platform, insubuy.com, facilitates instant quotes from multiple companies, allowing users to compare and make immediate purchases. The user-friendly interface ensures a seamless online experience. For any inquiries, customers can rely on U.S.-based licensed insurance agents who are readily available to provide assistance. Insubuy is a trusted choice for efficient and tailored international travel insurance solutions.

Key Details:

  • Location: The company is headquartered in Plano, Texas, United States.
  • Founders:  Insubuy.com was founded by Jagruti Khatri, Narendra Khatri.
  • Foundation Date: The company was established in the year 2000.

Customer reviews

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(4.0)
I figure Kati may be one of Insubuy's star sales agents
by Jared

I figure Kati may be one of Insubuy's star sales agents... She sure did a good job for me. Lately, as I've gotten older, finding good travel insurance has been tough. This year, after two days of searching online, I remembered Insubuy. Last time, it was confusing, but at least I found a decent plan. So today I called again, expecting confusion, but got Kati instead. She understood what I needed quickly, patiently explained things clearly, and even saved me some money with a better plan. Now, when my elderly friends complain about expensive and limited insurance, I'll tell them about Kati and Insubuy, and how they gave me hope for easier travel insurance searches.

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(5.0)
I talked to Katie, she was really knowledgable.
by Soubhagya

I talked to Katie, she was really knowledgable. She was very patiante to listen to my requirement and gave me suitable options.

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(5.0)
My opinion on the company is that
by Cynthia

My opinion on the company is that Byron Preston was very helpful in figuring out which policy to buy and helped me on the phone as I filled out the online application.

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(5.0)
This company be so trusty for
by Jay

This company be so trusty for gettin' travel and US insurance. I always go to 'em and never look elsewhere. When I claim insurance with 'em, gettin' money back ain't too much of a hassle.

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(5.0)
Today, I had the pleasure of talking
by Ronnie

Today, I had the pleasure of talking to a rep named Katie. She was really nice and knew a lot about stuff. Katie's great help deserves a thumbs up.

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(5.0)
This online service is so
by peter

This online service is so convenient and reliable. I've been using it for a while now, mainly during my trips to Florida for the snowbird season. I usually extend my Canadian Group Insurance for about 3 to 35 days each time I'm there. It covers my medical needs for the first 60 days of my travel. My routine usually involves two months in Florida during the fall, then back to Canada for Christmas, and finally, back to Florida in early January for another 3 to 3.5 months. Today, I needed to add 31 extra days of insurance, and guess what? It cost me only $6.88 per day! Can you believe that price? And the best part is, I did everything online in just 15 minutes. It's so simple and hassle-free.

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(1.0)
Insubuy is not paying my claims
by Customer

I helped my father procure medical insurance for his travel from Insubuy and even renewed it with additional premiums to maintain continued coverage. I came to know about insubuy from TV advertisement and thought it was reliable based on BBB rating.He was admitted to the hospital after going into ER with severe and what felt like life-threatening respiratory distress. Before the episode, He was recovering from a bout of covid he got in November 2022. The cold season was slowing recovery, and he was under constant respiratory stress. He had heavy congestion due to mucus and continued cough. He was treated on couple of occasions by local doctor with antibiotics, steroids and breathing treatments. (I should note here the insurance company did not honor any claims for these doctor's office visit either. The reason for rejection on one occasion stated that weight loss or obesity reduction surgery is not covered indicating how carelessly these claims are reviewed and they are just issuing blanket denial for any claims)His condition improved briefly. But in May 2023, he had increased breathing trouble and his doctor advised him to go to ** for admission and treatment. All the unpaid medical bills and the fact that insurance company hasn't honored their side of the deal has been causing severe mental distress and anxiety. My father is retired from a simple govt employment back in his home India, He has no means of paying for all these medical expenses and that was precisely the reason I had arranged to purchase the insurance coverage before travelling to US. At the hospital various tests were performed and he was treated mainly for breathing issues. He was administered antibiotics, steroids, and periodic breathing medications. He showed signs of pneumonia and debris in his lungs. These treatments slowly improved his condition. I have submitted all hospital records to the insurance company. Given his age and risk factors several tests were performed to test for heart failure. There was no conclusive diagnosis for heart failure but moderate aortic stenosis was noted. He was not treated for his heart condition. None of the doctors at the hospital ever established a cause of breathing issues he was experiencing. None of the treatments were directed towards that either. He has not had any major treatment before admission to the Hospital. Further, after his discharge following treatment for pneumonia and breathing issues, He hasn't had any recurrence. There are multiple places in the medical records where its clear that he was being treated for respiratory infection. There was just some speculation in the ** note about heart failure. The insurance is rejecting all claims stating it is complication of a preexisting condition. As explained above that has not been clearly established In any case the policy we purchased did cover acute onset of preexisting conditions. They are making all efforts to direct the claims towards a very narrow cause of rejection related to acute onset of preexisting condition that is Chronic or congenital. This is unfair and not accurate. Please help me resolve this dispute with insurance company to honor the claims for my fathers treatments.

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(1.0)
Insubuy insurance is a scam!
by OkRow6709
Edited

Yes, Insubuy is a scam . When I tried to call world trips and they claimed I bought it from insubuy. I called them to cancel and they wanted to talk about how many TV's I have in my house, and all these other things, and not addressing my insurance. I'm not sure if they are insurance, but they are a scam. Stay away!!! I thought I was buying my health insurance thru world trips, but it was really this scam company called insubuy. When I tried to call them to cancel, they wanted to talk about others things like how many TV's do I have in my home, what about my cellphone service. IMG was also scammy!!! Stay away. Lucky my credit card company is giving me back the $600 I paid from this scam of a company for health insurance. I'm so glad I cought this before my trip

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