ImpactClients.co

4.7

52 reviews
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94%

94% of reviewers recommend ImpactClients.co. Top Rated in this category

Top Rated

Reviews Summary

4.7

94% of reviewers recommend ImpactClients.co.

ImpactClients.co reviews reveal a strongly positive customer sentiment, with most participants praising the Setter Certification Program for its structured curriculum, practical content, and especially the quality of coaching. Many users highlight the personalized support from coaches such as Sebastian, Alex, Doreen, and Vlad, noting their responsiveness, encouragement, and adaptability to individual needs. The active peer community and regular group coaching calls are also valued for fostering motivation and accountability. However, negative experiences do appear: some customers express dissatisfaction with the sales process, feeling misled about the nature of one-on-one mentorship, and cite high costs without corresponding value. A few reviews mention administrative miscommunications during onboarding and difficulty obtaining refunds. Additionally, several participants suggest improvements such as deeper curriculum content and longer coaching sessions. In summary, while most ImpactClients.co customer reviews are favorable—emphasizing support, organization, and real skill-building—potential clients should be aware of isolated but serious concerns regarding transparency and refund policies.
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Courses & Classes

ImpactClients.co is 44 out of 70 best companies in Courses & Classes on RealReviews.io

About ImpactClients.co

The Setter Certification Program™, spearheaded by Richard Yu, stands as a leading training initiative for aspiring Remote Setters in the online consulting and coaching field. Offering a comprehensive curriculum, each participant receives over 15 hours of sales training, multiple coaching calls weekly, and personalized guidance from a dedicated 1v1 Success coach. The program ensures individuals acquire the essential skills to excel in their roles. Upon successful completion, the graduate receives support in securing a Remote Setter job position, further solidifying the program's commitment to empowering individuals for success in the dynamic online consulting landscape.

Key Details:

  • Location: The company is headquartered in San Juan, Puerto Rico.
  • Founders: -
  • Foundation Date: The company was established in the year 2021.
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  • E

    Ekin A.

    1 reviews

    Actionable and energizing playbooks

    The modules cut through fluff. I built a tighter offer, booked 5 calls in a week using their scripts, and the group calls kept me moving. It’s work, but the frameworks and accountability nudges are worth it if you actually execute.

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  • L

    Liam Nelson

    1 reviews

    Strong structure, watch upsells

    Onboarding was smooth and the portal is polished. Coaches answered Looms quickly and the sales framework worked. I hit some upsell pitches that weren’t for me. What stood out most was the clarity of daily outreach targets and simple funnel templates.

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  • C

    Cato Helgesen

    1 reviews

    Coaches respond fast

    Posted a pipeline question and had a thoughtful reply in under an hour. They pointed to the exact module and gave a custom tweak. Professional tone and crystal clear next steps.

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  • T

    Tina Hiller

    1 reviews

    Playbooks that actually shipped

    Kickoff call defined ICP and messaging, then weekly sprints produced templates, sequences, and CRM tweaks. Communication stayed tight in Slack. When a deliverability hiccup hit, they fixed it quickly. The cadence and clarity stood out.

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  • E

    Emily Morgan

    1 reviews

    Good structure, needed polish

    Hired them for outbound playbooks and CRM cleanup. Kickoff was organized and metrics were defined early. Copy drafts needed a round of tone tweaks, but the sequences booked meetings by week three. Compliance advice on GDPR and opt-outs was solid. Worth the spend.

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  • S

    Sofia Ivanova

    1 reviews

    Bulgaria

    I joined the mentorship and immediately felt supported

    I joined the mentorship and immediately felt supported by my coach, who helped me break through my mindset barriers and start taking action. The weekly group calls and community were also motivating and helped me stay consistent. Highly recommended.

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  • A

    Anonymous

    1 reviews

    Germany

    Alex Le is really helpful when it comes to reviewing your goals.

    He’s also easy to schedule meetings with, since the timezones can make it tricky to pick a good time. Also, he tries to answer all your questions clearly and genuinely wants to support you on your journey.

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  • A

    AJ

    1 reviews

    Canada

    Mislead on the sales call, now we're out almost $4K CAD

    On the sales call, we were sold 1-to-1 mentorship. Thinking this was with **** (the cost was $12K USD) we signed the contract. On the on-boarding, we were told we were being paired with a coach... we were hesitant to continue but decided to give them the benefit of the doubt. Fast forward a week, the program is messy and unclear, we spent hours making sure we went through the onboarding material in depth and filled out a ton of information into a spreadsheet that was linked in the program with instructions to copy. Turns out we weren't given the correct spreadsheet, so on the first (very expensive) "mentorship" call the coach didn't know who we were, what we were doing and it wasn't really a productive call. Just basically "well, follow the battleplan document" which isn't tailored specifically to you, which was explicitly promised to us on the sales call, it's a generic program you follow and pay a high price for "accountability" not mentorship, nor coaching really. The second call was equally as poor as we were playing catch up from the first one and at that point we determined that the cost isn't worth what we were being given. Trying to get out of the program was like pulling teeth as they basically force you onto a call, where we were treated less than human and they were looking for every excuse to not take any ownership of their side of things. They truly act and believe their program and coaches are perfect and that the client is always the problem. They make you sign a gag order contract in order to qualify for a partial refund. We did get a bit of a refund, but they determined that the coaches time was more important to their business than happy clients and the two poor coaching calls ended up costing us $2500 USD in total. (in Canadian dollars that's almost $4K). So we're out a ton of money, we were treated incredible poorly, and when we reached out to **** directly, the result was the same (or it is his team answering for him). Either way... terrible experience, we do not recommend at all. Your money is better spent elsewhere. Somewhere where the business treats you like a real person, not just a paycheck/payday.

    Pros

    • Their AI software that they are building is solid.

    Cons

    • The program isn't tailored specifically to you. You have to fit their program or else the value isn't there.
    • They think the program is for everyone, instead of actually qualifying people on a sales call.
    • Little to no coaching or mentorship involved, just high-cost accountability.

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  • V

    Vinc T.

    1 reviews

    United States

    I felt a bit nervous at first about starting the material since

    I felt a bit nervous at first about starting the material since I had no prior experience, but the lessons were simple to follow and the 1:1 support helped me clear any doubts I had. I also appreciated that we had to do peer roleplays to really practice what we learned. Also many thanks to my coach Sebastian for pushing me when I felt unsure and for giving advice when I needed help with the material. I think his guidance was very useful for my progress.

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  • C

    Chance H.

    1 reviews

    United States

    I found the program really useful for learning

    I found the program really useful for learning what it promises. My coach, Doreen, was very supportive in making the lessons easy to follow and guiding me through my overthinking, lifting me from a point where I almost gave up. She was not only helpful, she also understood my difficulties during the process and helped me move forward in a clear way.

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  • A

    Al Inf

    1 reviews

    Austria

    My time with my coach Sebastian was really good

    He works very hard and really cares about helping the students, because of that he encouraged me to keep pushing and never quit. He has a very positive vibe that makes people want to do more and achieve more. The program is simple to follow and easy to get, and the people in the community are full of dedicated people who want to reach their goals.

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  • J

    Jermaine

    1 reviews

    United States

    New experience!!

    At first, I was a bit worried and unsure. But going through the weekly modules, coaching sessions, and one-on-ones helped me calm down. They make the whole process look very easy. I am excited to complete my studies and get my certificate. Thanks a lot for all the support, Sebastian.

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  • D

    Daniel Allen

    1 reviews

    United States

    The team has really helped me out!

    Alex and Sebastian have been like my compass and map, showing me how to build a skill I want to earn from soon. These coaches know what they're talking about and give solid advice! They're kinda like the captains of the Setter Program, steering the ship with all their know-how and tricks to help me grow. I feel like an explorer who found a cave full of gold coins—each one a lesson I can use in life. Because of them, I feel ready to move ahead with courage and even a little grin! I'd tell anyone who wants to make some extra cash to give this a shot. It's the eazy way. Scripting!

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  • B

    Bradley Thomas

    1 reviews

    United Kingdom

    Sebastian is a great coach who gave me lots of useful tips.

    Sebastian is a great coach who gave me lots of useful tips. He stayed patient and put in a lot of effort to help me learn well during the program! Thanks for your real support, Sebastian!

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  • A

    Anonymous

    1 reviews

    Canada

    My coach Alex has been a huge help to me on my path

    My coach Alex has been a huge help to me on my path, which sadly got held back a lot 'cause of family stuff needing all my time. He's been real good with my learning, smart with his advice, and very kind with his paitence he's given again and again. He likes clear talking and prays for you when things are tough. I'm super glad to be with such a hard-working and wise pro, and another Christian too. I really couldn't have wanted more!

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  • C

    Condae T.

    1 reviews

    United States

    Big thanks to Coach Vlad!

    Big thanks to Coach Vlad! He helps me stay on track in a supportive way. I really like how he never judges but always motivates me to push forward! He has so much experience, yet is so kind with how he guides me! It's been a great experience so far!

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  • J

    Jessie

    1 reviews

    United States

    My time with this program has been great compared to others I've tried.

    My time with this program has been great compared to others I've tried. They really support you at every stage. My mentor, in particular, has been a real help throughout the certification process. He’s assisted me with a lot of mental hurdles and always replies to my questions within a day. My progress might be a little slower than expected, but Sebastian has always been so motivating about sticking with it, and that's what matters. This program not only wants to see you succeed but also helps you grow into a better version of yourself. The courses are designed in a way that you won’t get bored every half hour. It covers all the essentials with no fluff.

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  • J

    Julia

    1 reviews

    United States

    I’ve had a good experience with the program and my coach

    I’ve had a good experience with the program and my coach, Sebastian. Everyone I’ve met has been helpful and friendly. I know the effort needed is up to me, but I feel I have a solid support system to help me achieve my goals. Staying focused and moving ahead is important, and Sebastian's positive attitude really helps! Keep going!

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  • J

    Jake

    1 reviews

    United States

    I was thinking about whether to switch to a new

    I was thinking about whether to switch to a new career since my routine was already busy with work, kids, and family. Richard's SCP was productive and simple to grasp, and I would suggest it to anyone determined to succeed. My coach, Alex Le, was flexible and always there to assist me, keeping me focused on my objectives; well done!

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  • A

    Allyson

    1 reviews

    United States

    Starting the Appointment Setting Program felt a little

    Starting the Appointment Setting Program felt a little daunting at first. But, my coach Vlad made the whole experience smooth and simple. The one-on-one coaching sessions with him were focused on my personal struggles and objectives, giving me the advice I needed to improve. The community was very welcoming, and the weekly clinics with Sebastian were absolutely fantastic.

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  • M

    Maria

    1 reviews

    United States

    I really like this program!

    I really like this program! Vlad has been great too. Every time I’ve had questions, Vlad has been fast to get back to me and give clear answers. It’s obvious that Vlad knows his stuff and is always ready to help out. I also enjoy working with the other students and learning as a group. Very happy with it!

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  • P

    Peter

    1 reviews

    United Kingdom

    My experience with this company has been really good.

    My experience with this company has been really good. I’ve had a lot of fun learning from my coach, Vlad Fleury. He’s been kind and helpful since our first meeting online. I can ask him anything that confuses me, and he always responds with clear answers and offers helpful advice as well. The online community is amazing too; everyone works together and supports each other. People are always excited to learn, and we cheer for each other’s successes, which really helps everyone grow both alone and as a group.

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  • j

    jan

    1 reviews

    United States

    The program has been very useful up till now.

    The program has been very useful up till now. Richard and his team share good tools that help a lot. It's important to go slow and focus on the small details to understand everything. I’m looking forward to seeing my resuts after graduation.

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  • A

    Anonymous

    1 reviews

    United States

    David was really helpful.

    David was really helpful. I gained a lot of knowledge about handling our IG lead funnel and setter process. After each call, I felt more confident about working with our team and guiding the new members towards success.

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  • T

    Tom C.

    1 reviews

    United States

    Good company.

    Good company. The staff is very supportive. A special mention to my manager, Janice Luong, she's a great person. Always ready to help! Definitely consider joining this company!!!

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  • c

    claire

    1 reviews

    Canada

    At first, I wasn’t sure, but the modules and my coach

    At first, I wasn’t sure, but the modules and my coach Sebastian really helped me see what I need to work on to improve as a setter. Sebastian has always been positive and encouraging during the whole process! I’m excited to start my new job soon!

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  • V

    Veronica

    1 reviews

    I felt a bit anxious when I started because

    I felt a bit anxious when I started because I have done other online courses, but this one is very well planned and easy to follow. I’m glad to mention that Coach Vlad has been really helpful in supporting me and guiding me throughout. I can’t wait to complete my course and get ready for the next step!

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  • S

    Stephen

    1 reviews

    My time with my 1:1 coach was very helpful

    My time with my 1:1 coach was very helpful for my growth because she could find out what I needed to work on. Doreen, my CSM, really took her time to see what should be improved, and each chat was useful. The value she gives is huge, and the variety of students in the mentorship adds to it. I believe knowing where their students are from and their time zones could be good. (I can't think of anything that I see she should change lol.) She has been a great help during my Digital Marketing journey. She’s one of the best in the mentorship.

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  • A

    Adam P

    1 reviews

    Just want to shout out my coach Doreen.

    Just want to shout out my coach Doreen. She’s really approachable with a great sense of detail. Everything she suggested worked well and helped me move forward.

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  • M

    Mildred

    1 reviews

    I believe the mentorship is good!

    I believe the mentorship is good! I have discovered a lot about myself and it’s really cool! I feel like I put my time into a skill that’s useful for today. I feel less behind! If the modules had more pictures, it would help a lot since I learn better with visuals and we work with visuals. I always look forward to my coaching sessions with Vlad! I’ve only had 3 so far in this order (onboarding + finished modules + 1st reels) so not enough to decide fully! I find them rather short; 30 minutes would be better. I try to join more than twice a week for the coaching calls with the community, which is very helpful! I do wish in my 1:1 I could get more detailed and/or broader feedback, similar to the feedback I get in the general coaching calls on overall messaging/visuals/comparison. But I am just starting and will keep working on my content to get more detailed feedback. The whole team is a good team and they fill the gaps of the mentorship with their diverse skills! I learn from everyone!

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