Reviews Summary

Grasshopper.com has a 3.3 - star rating from 4 reviews, indicating a low level of customer satisfaction!

5 stars
2 reviews
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1 review
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1 review
Rating (1.0)

About company

A virtual phone system offers essential support for businesses handling numerous incoming calls, aiding in organization and efficiency. With its features, companies can project a professional image and maintain seamless connectivity with clients and partners. By centralizing communication channels, a virtual phone system streamlines operations and ensures no call goes unanswered. Its versatility allows businesses to customize features to suit their specific needs, from call forwarding to voicemail management. Embracing a virtual phone system empowers businesses to manage high call volumes effectively while upholding professionalism and fostering strong connections with stakeholders.

Key Details:

  • Location: The company is headquartered in Boston, United States.
  • Founders: Grasshopper.com was founded by David Hauser and Siamak Taghaddos.
  • Foundation Date: The company was established in the year 2003.

Customer reviews

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(2.0)
The company's practices seem shady, service is bad
by Anonymous

The company's practices seem shady, service is bad, software's a mess, and fixing things is hard. Not many folks accept VOIP anymore, so calls might not get through. Grasshopper could've done more to stop spam. When folks call, it goes straight to voicemail, missing calls. Texting's okay though. Getting voice recordings right helps, but it's tough. Canceling's a pain, no online option, long waits on the phone. Not worth it.

(1.0)
Avoid this service
by Erika

Avoid this service! They appeared fine initially, but then were unhelpful and kept your money for a whole year even if you used only one month. They lack features compared to other companies. No outgoing faxes and require you to buy another number for a separate fax. My business needs changed, but they were of no assistance.

(5.0)
This company got a really helpful customer service team.
by Don

This company got a really helpful customer service team. They give you three options for phone services. It's good they're around even late. They fix tech issues promptly.

(5.0)
This company's customer service is really good.
by Donna

This company's customer service is really good. They give you three choices for phone plans. It's nice they're open late. Their tech support fixes problems quickly.

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