GlisShop.co.uk

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It was a good experience overall.

It was a good experience overall. I made two different orders before my trip to Lyon, and they arrived at the delivery point in just one day. The packaging was done well. When I received the items, there were no issues with the tax refund. After I confirmed everything at the airport, I reached out to customer support, and within three days, the tax refund was processed to my credit card.

Ordered 2 ski sets (bindings fitted)

Ordered 2 ski sets (bindings fitted) & ski bag, great service from start to end. Really impressed, packaging perfect, bindings perfect. Can't fault this company, nice to get what you ordered arrive in one piece & on time in the lead time the company stated. I would definetly recommend this company if you are looking to buy new ski gear of any type. Very happy.

Incredibly supportive over the phone

Incredibly supportive over the phone, addressing my inquiries with patience. The delivery of my new skis to the UK took just 5 days, even factoring in a weekend. Their pricing is highly competitive, and the added benefit of no additional taxes or import expenses makes them a go-to option for future purchases.

Great service.

Great service. Ordered new ski boots for my daughter who is in a race club. Used the foot size guide, marked it as told, and found the right size online. Picked the boots we wanted and everything went well. The delivery was supposed to be Monday, but it came on Saturday instead. She’s very happy with them.

From ordering my monoski to timely

From ordering my monoski to timely delivery, the process was seamless. The craftsmanship of my monoski is truly remarkable, and it's a testament to the dedicated team at Gliss. I'm genuinely pleased with the overall service and the stunning final product. High fives to Gliss for a job well done!

Ordered two pairs of skis (bindings fitted)

Ordered two pairs of skis (bindings fitted) and a ski bag. Service was great from beginning to end. Very pleased with the packaging and the bindings. Everything arrived as promised, without any issues. Highly recommend this company if you're in need of new ski equipment. Very satisfied.

Consistently satisfied with this company's service

Consistently satisfied with this company's service. They provide good-quality equipment at affordable prices, are dispatched punctually, and set up seamlessly. I've relied on them frequently and intend to continue doing so.

Appreciation for timely service.

Appreciation for timely service. The skis arrived as promised, facilitating my daughter's enjoyment on our ski trip. Refreshing to engage with a company that upholds punctuality and adheres to delivery schedules.

My order arrived right at my front door from the courier

My order arrived right at my front door from the courier, just like I asked, and the price was really good! I wouldn’t think twice about telling my friends or family to use this company.

I'm very pleased with the company.

I'm very pleased with the company. They gave quick and professional service. The skis arrived on time with bindings set to our requests. We got regular updates on delivery.

What a great crew they have at Glisshop.

What a great crew they have at Glisshop. I bought skis and boots. The staff is really helpful and knowledgeable. Amazing service from kind people.

Nicht auf einen schnellen Verkauf aus

Nicht auf einen schnellen Verkauf aus, sondern wirklich gute Beratung und Erklärungen. Guter Versand. Wirklich ein Kauf mit einem guten Gefühl.

Came when expected.

Came when expected. The skis were wraped good and looked like the pictures. Evri brought them on the date they said, glad with the buy.

Prompt delivery to the UK, and

Prompt delivery to the UK, and I'm genuinely satisfied with my Salomon ski helmet purchase at an excellent cost. Much appreciated!

Purchased some Line skis and bindings.

Purchased some Line skis and bindings. Easy website. Good price. Delivery arrived as promised. Everything's fine.

Great communication throughout the ordering process.

Great communication throughout the ordering process. The team was really assistive with questions about delivery. Thanks!

The company is truly outstanding

Quick delivery to the UK and I’m really pleased with my new Salomon ski helmet at such a good price! Thank you

The company were super helpful

The company were super helpful over the phone with my questions about the Lange ski boots. The price was good and delivery was quick and easy.

Goo experience from begining to end.

Goo experience from begining to end. Website was simple to navigate and it arrived in a week without any problems.

Enjoy the product (La Plagne 3D mountains)

Enjoy the product (La Plagne 3D mountains), but disappointed as the pictures showed it within a frame, which wasn't part of the package. I'm sure there might be small print mentioning this, but it could be more obvious to prevent others from making the same mistake. Considering there was no frame included, I found it pricey at £50 for the picture and £20 for postage.

Ich warte immer noch auf meine Bestellung

Ich warte immer noch auf meine Bestellung, die am 19.12. aufgegeben wurde. Es sind jetzt 10 Tage vergangen und die Sendungsverfolgung zeigt immer noch, dass der Kurier (Evri) auf die Lieferung wartet, sie sie aber noch nicht haben. Abgesehen davon war alles andere gut. Die Bestellung war einfach und der Kundenservice war schnell und hilfsbereit.

No attempt to safeguard the skis in transport

No attempt to safeguard the skis in transport . Visible scuff marks from shipping , giving them a somewhat used appearance . Skis are decent and arrived quickly with a great price cut .

sent a pair of ski boots back under warranty

sent a pair of ski boots back under… sent a pair of ski boots back under warranty, they failed to tell us to put 3 copies of the invoice on the outside of the package , the parcel was to be returned to us by ups but followed the tracking number everyday until it turned out the parcel had been left unattended on the front of our house 10 days previous. glisshop now gone aloof and saying they are trying to get ups to agree a claim etc, no customer service no thoughts about me not having any boots to go skiing with , this company is a joke , court proceedings to follow

Dreadful experience with Glisshop.

Dreadful experience with Glisshop. The website is an inaccessible nightmare, and contacting their support only adds to the frustration. Despite numerous emails and calls detailing my inability to access the site, their sole suggestion is to go online – an irony lost on them. Three days wasted, no resolution in sight. Returning an erroneously sent item seems impossible, raising suspicions about their customer-unfriendly approach. Steer clear of Glisshop to save yourself from this exasperating ordeal.

Ordered the wrong helmet size, and when attempting to return, I was informed about a £40 deduction from the refund if I used their return label

Ordered the wrong helmet size, and when attempting to return, I was informed about a £40 deduction from the refund if I used their return label. Finding this policy exorbitant, as the item remained completely unused, it left me dissatisfied with the return process. This unexpected charge for returning an unaltered product seemed unfair and impacted my overall experience negatively.

Never again odering with Glisshop! Cannot delivery in time!

Cannot meet advertised delivery times I ordered a snowboard and it was advertised on the website that delivery would definitely take place by December 18th. My board should have been delivered by December 12th. Now I find out that they are having delivery problems and will NOT deliver it before Christmas AT ALL. Would never order from this company again.

Scammers, do not buy anything from them

Scammers, I made an order nr. 2810242065**** from 28/10/2024. Still not received. A couple of weeks ago, I asked them for a refund and cancel my order. Since that time they do not reply to my emails. Do not recommend to buy from this shop. Stay away from this shop. Cheap people. Shame on you.

I haven't got my order yet,

I haven't got my order yet, and there's been no communication about it. It's coming too late, and I might have to send it back, if it shows up at all. If you can't deliver on time, maybe don't advertise in the UK.