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Transportation & Moving

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ExtraMileVanlines.com is 247 out of 291 best companies in Transportation & Moving on RealReviews.io

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Summary

ExtraMileVanlines.com has a 3.9 - star rating from 208 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    64%

    129 reviews

    129 reviews

  • 4 stars

    13%

    28 reviews

    28 reviews

  • 3 stars

    1%

    3 reviews

    3 reviews

  • 2 stars

    0%

    1 reviews

    1 reviews

  • 1 stars

    22%

    47 reviews

    47 reviews

  • Reviews from other countries:

  • N

    Natalie Ferguson

    1 reviews

    United States

    Super friendly!

    After moving around a bunch, I gotta say, Extra Mile Vanlines really knows their stuff. The crew they sent over? Super friendly and knew what they were doing, no question about it. They treated all my things like their own, whether it was my fragile glass stuff or the big, bulky furniture. But what really got me was how they were upfront about everything, especially the pricing. No sneaky fees, and the final bill was spot on with what they said it’d be. It’s pretty rare to find a moving company that's this honest and careful. If I ever have to move again, I’m definitely calling them back.

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  • H

    Huxley

    1 reviews

    United States

    I’m really happy

    I gotta say, the moving team really impressed me with their friendliness and hard work. They arrived ahead of schedule, took the time to introduce themselves, and asked lots of questions about items needing special care. The only minor issue was a box that got placed in the wrong room, which I only realized after they left. It was kinda heavy, so moving it myself was a bit of a hassle. But honestly, that was the only bump in an otherwise smooth move. The movers genuinely seemed to care about making sure everything was done properly. Overall, I’m really happy with how it all went down.

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  • V

    Vincent roy

    1 reviews

    United States

    Moving with Extra Mile Vanlines

    Moving with Extra Mile Vanlines was such a breeze. Honestly, I was a bit worried about how everything would go, but they really proved me wrong. The crew was on point, handling our stuff with so much care. They made sure every single item was packed safely. What really stood out was how they kept us in the loop the whole time, giving us updates and all. No hiccups, no stress, just smooth sailing from start to finish. Their dedication and professionalism really shone through. If you need a moving company that actually cares about your experience, definitely go with Extra Mile Vanlines.

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  • D

    Dakota

    1 reviews

    United States

    Had to move across town

    Had to move across town last Tuesday, and traffic was just awful. The movers ended up arriving about 20 minutes late, but they kept me in the loop the entire time, which was nice. When they finally got there, they jumped right into action and started loading everything up. I was really worried about my glass coffee table, but they packed it up so carefully, I didn’t have to stress. They worked nonstop, didn’t damage a single thing. Only reason I’m not giving them full marks is because of the delay at the start, but honestly, they made the whole moving process so much smoother for me.

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  • A

    Aaron tyler

    1 reviews

    United States

    Moving with Extra Mile Vanlines

    Moving with Extra Mile Vanlines was just a breeze. From the get-go, they were on top of things. The team showed up on time, and they were super polite. They worked non-stop to make sure everything was packed and loaded perfectly. We had some special requests, and they didn’t even blink—just made it happen. The way they handled our stuff, you could tell they knew what they were doing. No broken items, no hassle. It felt like they genuinely cared about making our move easy. Honestly, it was such a relief to have a smooth, stress-free experience. Big thumbs up to the whole crew!

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  • J

    Justin Larry

    1 reviews

    United States

    Definitely check these guys out

    Moving can be such a hassle, but Extra Mile Vanlines really made it easy for me. I was dreading my interstate move, but from the start, these guys were on top of everything. Booking was super simple, and they kept me in the loop as moving day got closer. When the big day came, the crew showed up on time and ready to roll. They treated my stuff and my home with respect, making sure nothing got damaged. Everything was done faster than I thought but still very thorough. If you need movers who genuinely care and go above and beyond, definitely check these guys out.

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  • D

    Desmond Carroway

    1 reviews

    United States

    Moving from my third-floor apartment

    Moving from my third-floor apartment to a new condo was a breeze with these guys. The team was super professional—they wrapped all my delicate artwork in bubble wrap and blankets, and even took apart my bed without me having to ask. The only hiccup was the cost; it was a bit steeper than some other quotes I got. I mean, I get that you pay for quality, but it did feel a tad pricey. That said, the care and attention they put into everything were just amazing. So, despite the cost, I’d still give them a solid four stars for their effort and professionalism.

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  • N

    Natalie

    1 reviews

    United States

    I moved with Extra Mile Vanlines

    I recently moved with Extra Mile Vanlines and gotta say, it was a great experience. They really listened to my worries and made sure to tackle each one. The movers showed up right on time and worked hard all day. They packed everything carefully and made sure it was all safe during the move. I felt pretty relaxed knowing they had everything under control. You can tell they care about making customers happy. Honestly, the whole thing went off without a hitch, and I appreciate their hard work. Would definitely recommend them to anyone planning a move!

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  • F

    Fiona Harris

    1 reviews

    United States

    Highly recommend these guys!

    I recently moved with Extra Mile Vanlines and I gotta say, they were fantastic. The team was super professional, working both quickly and carefully. They made sure all my stuff was packed securely, which really put my mind at ease. What really stood out was how detail-oriented they were; they didn’t miss a thing. From start to finish, the whole process was smooth and stress-free. If I need to move again, I wouldn't think twice about choosing them. They really made a usually stressful experience a lot easier. Highly recommend these guys!

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  • c

    coco shein

    1 reviews

    United States

    It was surprisingly easy

    Moving can be so stressful, but Extra Mile Vanlines made it surprisingly easy. They were super efficient and professional from start to finish. I was moving pretty far, and honestly, I was worried about my stuff making it in one piece. But everything arrived safe and sound, not a single scratch. The best part? Their rates didn’t break the bank. It was such a relief to find a service that was both affordable and top-notch. If I ever need to move again, I know exactly who to call. Extra Mile Vanlines really went the extra mile for me.

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  • L

    Lucy Eleaner

    1 reviews

    United States

    These guys know what they're doing!

    I recently moved and chose Extra Mile Vanlines. From the start, their team was super helpful and always kept me updated. They really seemed to care about making sure everything went smoothly. The booking process was pretty straightforward, and when moving day came, the crew was punctual and friendly. They handled my stuff carefully and paid attention to all the little details. What impressed me most was their commitment to making sure I was happy with everything. I'd definitely recommend them to anyone who wants a stress-free move.

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  • l

    lry justin

    1 reviews

    United States

    Super friendly

    Moving is usually a nightmare, but Extra Mile Vanlines really turned it around for us. From start to finish, they kept us in the loop, always updating us on what was happening. The guys who came to help were super friendly and didn't stop until everything was done. Seriously, they worked so hard to make sure we stayed on schedule. Knowing we had such a dependable team handling our move was such a weight off our shoulders. If you're looking for a moving company that actually cares, these are your people.

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  • R

    Rashad Cooper

    1 reviews

    United States

    Alright, so I used this

    Alright, so I used this company when I had to move to a different state, and they were just awesome. I remember this guy Sean who helped me out – he really knew his stuff and made everything a lot easier. The prices were pretty decent too, which was a relief. If you're planning a move, you should definitely check them out for some good advice and a quote. They made a stressful situation way more manageable for me. Honestly, I think you'd be in good hands with these folks.

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  • F

    Faith Paige

    1 reviews

    United States

    I'd definitely suggest

    So, I decided to use Extra Mile Vanlines for my recent move, and honestly, they were great. From the start, their communication was on point, always letting me know what was happening. The movers themselves were super polite and treated my stuff like it was their own. They packed everything carefully, and it really made me feel relaxed about the whole thing. If you're trying to find a moving company that actually cares, I'd definitely suggest going with them.

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  • R

    Rose Edmunds

    1 reviews

    United States

    I was really stressed about

    I was really stressed about moving, but Extra Mile Vanlines turned out to be a real lifesaver. The team showed up right when they said they would and got to work straight away. They handled my fragile stuff with so much care, I was impressed. Everything was packed up so neatly. Also, the prices were pretty good compared to others I looked at, and there were no surprise charges, thank goodness. If I ever need to move again, I’d go with them for sure.

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  • A

    Andrea S.

    1 reviews

    United States

    I never thought moving could

    I never thought moving could be this smooth! Hired Extra Mile Vanlines for the first time and honestly, they made it look easy. The team was super friendly, and they got everything done in no time without messing up any of my stuff. Everything arrived just like it was, not a scratch on anything. It's rare to find such a reliable service these days. I'd definitely use them again next time I move.

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  • J

    Jordan Hunt

    1 reviews

    Moving with Extra Mile Vanlines

    Moving with Extra Mile Vanlines was like a dream! They took such good care of my paintings, piano, and furniture. These guys were total pros and super quick. Everything went smooth, no hidden charges or unexpected stuff. I’m definitely calling them next time I move. Highly recommend!

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  • j

    john miller

    1 reviews

    United States

    I might use them again for smaller moves

    I recently moved across town and used Extra Mile Van Lines. Scheduling was easy, and their customer service team was friendly and quick to respond to my questions. They provided a detailed cost estimate, which ended up being quite accurate. On the day of the move, the team showed up right on time. They worked fast and took good care of my stuff, wrapping everything properly. I liked how focused they were during the loading process. But, not everything was perfect. One of the movers seemed pretty new, and unloading took longer than expected due to some mix-up with the inventory list. Also, a small piece of my furniture got a little damaged, which was a bummer. Overall, Extra Mile Van Lines did a decent job. With a few tweaks, they could really improve the experience. I might use them again for smaller moves, hoping for a smoother process next time.

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    • company logo

      ExtraMileVanlines.com

      New comment

      Thank you John for your honest review. We are happy that you had an almost perfect experience. We are growing and streamlining our processes every day and are pleased that you would use us again.

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  • N

    Noah

    1 reviews

    United States

    Somewhat disappointed

    I recently hired a moving company, and while the crew was really polite and worked super hard, they did end up nicking a wall in my old apartment. When I reached out to management, they were honest about the mistake and apologized, which I appreciated. But they didn't offer any discount or quick fix, which was a bit of a letdown. I felt like the service could have been better, especially considering the damage. Overall, it wasn’t a terrible experience, but the damage and lack of immediate solution left me feeling somewhat disappointed.

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  • J

    Jackie

    1 reviews

    United States

    I was looking for a

    I was looking for a moving company for my cross-country move in November and got in touch with Extra Mile Vanlines. After chatting about my stuff and the cost, we settled on a "binding" price based on my inventory and 475 cu. ft. space. I confirmed multiple times that the price wouldn’t change and got reassurances over text and calls. I even checked their reviews, which seemed good at the time, so I paid a deposit. Fast forward to moving day on 11/22, the movers were supposed to come between 1-4 pm but showed up at 7:10 pm. The driver took a quick look and then said the price was now four times higher without any proof. My inventory was the same as we discussed, and later, I fit everything into a 10ft U-Haul truck, way under the agreed limit. When I called the dispatcher, he got hostile and threatened I'd lose my deposit unless I signed an NDA. Feeling cornered, I rented a U-Haul and did the move myself, which was a huge hassle and costly. Extra Mile refused to give my deposit back unless I signed their NDA, which I didn’t, on my lawyer’s advice. The whole experience showed me that their positive reviews were probably fake, as they use NDAs to stop people from sharing the truth.

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  • M

    Melissa Williams

    1 reviews

    United States

    I thought I had everything

    I thought I had everything set with ExtraMile Vanlines for my move. Jeff quoted me $2,140, and we agreed on a pickup for June 6. Simple, right? But just two days before, Sheila texts me saying the pickup is on June 7, which throws my whole plan out the window. I tried to sort it out with her, but she never got back to me. That night, I was on the phone like crazy, trying to get answers. Finally, I talked to Shinky, who promised to fix it by morning, but nothing happened. With my move looming, I was panicking. Sheila just passed me off again, and then some guy tells me I’d signed up for a non-refundable deal. What? Jeff never mentioned anything like that. I ended up getting calls from another company saying they'd come on June 6, but I was done. As a single parent and grad student, I can't just lose $640. It's frustrating when a company doesn’t stick to what they promise.

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  • R

    Raymond McMurrey

    1 reviews

    United States

    I had a terrible experience

    I had a terrible experience with Extra Mile that I wouldn't wish on anyone. They initially gave us an estimate for moving based on a detailed list of our furniture, but it turned out to be way off. They took the first payment and then hit us with an inflated bill last minute, leaving my elderly mom stranded in another city with most of her furniture still there! We ended up having to hire another moving company to finish the job after they drained our funds. Their so-called "Quality Control" manager never reached out as promised, and my calls and emails went mostly unanswered. When they did respond, it was just vague promises that someone would eventually get in touch. They even had the nerve to claim our small car boxes were "extra items" while leaving the actual furniture behind. It was a disaster from start to finish. Avoid them at all costs!

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  • M

    Mackenzie Kraus

    1 reviews

    United States

    You wouldn't believe what happened

    You wouldn't believe what happened during my recent move. I was looking for a moving service and stumbled upon this one, thinking they'd make my life easier. Boy, was I wrong. They initially quoted me $1,800, but just a day before my move, they suddenly bumped it up by $600. I felt cornered with no time to find an alternative. Then, Derek, their manager, called again, saying they couldn't find anyone to move my stuff and might have to cancel. Less than 24 hours before my big cross-country move, I was left hanging. And when I tried to get answers, Derek kept hanging up on me. Finally, movers showed up, charging $4,618 more. They damaged all my furniture and electronics. The company just shrugged it off, saying they're just brokers. I felt abandoned and overcharged. Trust me, avoid this company if you value your sanity and belongings.

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  • K

    Kasia Johnson

    1 reviews

    United States

    I had a really rough

    I had a really rough experience with this moving company. They initially gave me a reasonable quote of $1700, and I even paid a $754 deposit. But when they showed up, the price suddenly skyrocketed. I was in shock when they demanded almost double the original estimate. As a single mom of three, this was a huge blow. I tried calling the company, hoping for some resolution, but the person I spoke to was no help. They suggested I leave some things behind if I couldn't afford it, but the movers at my door were relentless, pushing me to take everything. Now, I’m stuck with nearly $3000 in charges, struggling to keep up while living in a hotel. It’s been a nightmare, and I feel trapped. Please, do your homework before choosing a moving company. This one just doesn't care about their customers.

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  • C

    Christyann Duffy

    1 reviews

    United States

    I had quite the experience

    I had quite the experience with Extra Mile Van Lines around mid-March. My aunt had just had a stroke, so I had to keep delaying the pickup date. After finally settling on a date, I was told the movers would arrive Saturday morning. Instead, they showed up late in a U-Haul truck, not the van I was expecting. The movers didn’t have a contract for me to sign, and they had to go get one printed, delaying everything further. They started filming my stuff, loaded it, and then demanded an extra $1500 on top of what I had already paid. The whole process was a mess, with no one answering calls and my furniture held hostage. Eventually, I had to get my aunt's attorney involved. After a lot of hassle, my items were promised for delivery, but they never showed. It's been a nightmare.

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  • C

    Cason Gore

    1 reviews

    United States

    Dealing with Extra Miles Van

    Dealing with Extra Miles Van Lines was a nightmare. Right from the start, they couldn't give me a clear timeline for picking up or delivering my furniture. I was left hanging until just two days before my move, when they suddenly changed the pickup date. The day before, they emailed to say they'd arrive between 9am and 1pm. But on moving day, they kept delaying. By 3pm, I still hadn't heard from the mover, so I called myself. He kept pushing the time back, and by 5pm, I was done waiting. When I asked Extra Miles for compensation, they basically shrugged me off. After endless holds and voicemails, I finally talked to Derek, the manager. He blamed traffic, but come on, four hours in Houston? I ended up canceling and warning everyone: go local. You'll be better off.

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  • E

    Eboni

    1 reviews

    United States

    My moving was absolute disaster

    Moving with Extra Mile Van Lines was an absolute disaster from start to finish. The communication between the broker and the moving company was a mess, leaving me feeling completely ignored and frustrated. I thought I was getting a good deal, but the estimate was way off. On moving day, the cost nearly tripled, which was a huge shock. The supervisor I dealt with was incredibly rude and dismissive, cutting me off and calling me "dramatic." As a woman moving with my family, I felt uneasy about their aggressive behavior and feared for our safety. They even missed the delivery date and demanded more money, even though I'd already paid. The whole experience was emotionally draining, and I really regret choosing them. Don't be fooled by those glowing reviews online.

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  • j

    james andrew garvey

    1 reviews

    United States

    Let me tell you about

    Let me tell you about my experience with Extra-Mile Van-Lines. It was an absolute nightmare. I initially trusted them with my move, but things went downhill quickly. The employee I was dealing with left the company, and I found out that $2,000 of my money was missing. I’ve already notified the BBB and FMCSA about this theft. This company is full of liars and con-men, pushing high-pressure sales tactics like it's nothing. It felt like dealing with a criminal enterprise. If there was ever a company deserving of the RICO act, it's them, with Mr. Hart, their COO, right at the top. Derrick, Eddie, and Matt were involved, and Matt was let go after taking my money. I was promised a 90% refund, but I’m still waiting. I’m not letting this go until they make it right.

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  • J

    John Plevack

    1 reviews

    United States

    I had a bit of a mess

    I recently had a bit of a mess with Extra Miles Vanlines, trying to move a bunch of stuff, including my pricey piano. They linked me up with Helping Hands Relocation, who managed to mess things up using a cheap rolling cart. When I tried to file a claim through Movingclaims.net, I found out they had never even heard of Helping Hands. I tried getting in touch with Extra Miles Vanlines over 20 times just to get some info on Helping Hands to sort my claim, but they barely responded. Once, they did get back to me, but our call was cut short, and then nothing. Also, their initial quote was way off. I ended up paying double because my furniture apparently needed more space. To avoid surprises, send them pics of everything before agreeing on the quote.

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  • D

    Drew Heffelfinger

    1 reviews

    United States

    Beware

    When we moved, we hired Continental Van Lines and they were truly amazing. They were super professional and efficient, making everything go smoothly. Big shoutout to Ivan for being so helpful! However, our experience with Extra Mile Vanlines was quite the opposite. Although Taylor from their team was helpful during the Q/A process, the rest was a letdown. Their customer support was dismissive, telling us to handle things ourselves because they were too busy. They didn't coordinate with the movers at all, leading to a scheduling mess. After the move, they tried to charge us an extra $2000 for things that weren't our fault. This contradicts their claims of “Transparent Pricing” and “No Hidden Fees” on their website. Continental is the way to go!

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Rating on other websites

About ExtraMileVanlines.com

This moving broker is committed to transparency and personalized service. Their expert relocation consultants create tailored moving plans to meet specific needs. They offer competitive prices and partner with professional moving companies for fast and efficient relocations. Serving both local and long-distance moves across the Continental United States, they also provide storage solutions. Their mission is to make your move stress-free and affordable, backed by years of experience in the industry.

Key Details:

  • Location: The company is headquartered in Reston, United States.
  • Founders: Shawn Hart is the COO of ExtraMileVanlines.com.
  • Foundation Date: The company was established in the year 2023.

  • Translation language

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