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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

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Non-Bank Financial Service

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

ExploreCredit.com is 68 out of 72 best companies in Non-Bank Financial Service on RealReviews.io

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Summary

ExploreCredit.com has a 3.7 - star rating from 128 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    59%

    74 reviews

    74 reviews

  • 4 stars

    8%

    11 reviews

    11 reviews

  • 3 stars

    1%

    2 reviews

    2 reviews

  • 2 stars

    7%

    9 reviews

    9 reviews

  • 1 stars

    25%

    32 reviews

    32 reviews

  • Reviews from other countries:

  • B

    Brooks Roberts

    1 reviews

    United States

    I had a terrible time

    I had a terrible time with this website. I had to call their customer service and wasted 40 minutes on the phone just to get some basic answers. It's like they thought I was applying for a mortgage or something! They asked for three months of my bank statements, a photo of my driver’s license (both sides), and a selfie with my license clearly visible. I do all my banking online, and I just don't get why they need such invasive info. This is totally ridiculous and feels like a scam. I’m seriously considering reporting them.

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  • T

    Tiffany Ellmore

    1 reviews

    United States

    I wish I could give

    I wish I could give no stars. Borrowed $500, made 6 payments of $160 biweekly. When I checked my payoff amount, it was $493. Got the money together and called to pay just 4 days later, but now they want over $700! I paid it off because I can't keep doing this every month, but now my other bills are going to be late. This company takes advantage of people who are struggling. When I called to ask about it, they just said, "What do you expect, it's a payday loan." It's really unfair and feels like a trap.

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  • V

    Veronica

    1 reviews

    I thought it would be

    I thought it would be easy, being a returning customer and all. Needed another small loan, so I re-signed the documents. But then the bank verification wouldn’t work, so I uploaded 3 bank statements like they asked. Crickets. I called them, and now they needed 90 days of bank statements, my ID, and a selfie. Seriously? They said I'd hear back in 2-4 business days, but that’s just ridiculous for a $400 loan. There gotta be better choices out there. I'm almost sure they'll deny me anyway. Such a hassle.

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  • D

    Deana Jackson

    1 reviews

    United States

    I thought I found a

    I thought I found a decent loan company, got approved and even signed the agreement. But guess what, the very next day they denied me and deactivated my account. Feels like a scam, honestly. The interest rates are just insane, like 700% interest? Seriously? Now I'm just hoping they don’t try to take any money from my account since I ended up not getting the loan after all. Super frustrating experience, wouldn’t recommend this to anyone. They really need to sort their stuff out.

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  • J

    Jeffrey

    1 reviews

    Alright, here's the deal. I

    Alright, here's the deal. I thought everything was sorted after getting approved online and doing the bank verification. But then, out of nowhere, they texted asking for 3 months of bank statements. Spoke to two different reps, both saying I needed to do the verification again, which I already did. And then, to top it off, they sent me links to the wrong bank. It's like no one there knows what's going on. Not sure how they’re still operating with such a mess.

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  • K

    Kyle Belland

    1 reviews

    I was trying to get

    I was trying to get a loan with this company and it was such a hassle. They kept bombarding me with text messages and emails, saying they couldn't see the account number on the PDF I sent them. I even took a screenshot and attached it, but still no luck. It felt like they were making it harder on purpose. I'm fed up and decided not to go through with the loan. They really don't deserve anyone's business with this kind of service.

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  • D

    David Whitney

    1 reviews

    United States

    I applied for a loan

    I applied for a loan four days ago and they said I was approved. Got a text saying they were sending the funds to my account. But guess what? No money showed up and I haven't heard anything else from them. It's frustrating because now they have my bank info and I'm left watching my account like a hawk. This is really annoying and stressful. They should be more clear about what's happening and follow through with their promises.

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  • B

    Breezy Baby

    1 reviews

    United States

    I thought I had everything

    I thought I had everything sorted with this company. They made me believe my loan was approved, even had me sign the documents. But then, out of nowhere, they declined me the next day. It was such a waste of time, I could’ve just applied somewhere else instead of waiting for funds that never came. It was super frustrating, and I don’t think I’ll ever try applying with them again. Feels like a big letdown.

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Rating on other websites

  • Trustpilot

    4.3

Business information

Own this company?

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Non-Bank Financial Service

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

ExploreCredit.com is 68 out of 72 best companies in Non-Bank Financial Service on RealReviews.io

About ExploreCredit.com

ExploreCredit.com presents itself as a straightforward and efficient solution for those needing financial assistance. Specializing in short-term installment loans, they cater to customers looking for quick financial solutions without the burden of hidden fees. Their process is fully automated, offering a convenient online application that simplifies loan acquisition.

Is Explorecredit a scam? Nope! ExploreCredit is part of the Wakpamni Lake Community Corporation (WLCC), operating within the Oglala Sioux Tribe, thus adhering to both tribal and federal laws. This affiliation underlines their commitment to responsible lending and customer-focused services​​​​.

Financial Products and Services

ExploreCredit.com's primary service provides installment loans with the added convenience of an entirely online process. Their loans are designed to be paid back in fixed installments over a set period, allowing customers to manage their repayments predictably. This type of loan benefits individuals needing immediate financial assistance for emergency repairs or other urgent expenses.

Is Explorecredit.com legit? Sure! Their product range includes personal loans and payday loans online, with amounts up to $5,000. The application process is streamlined and secure, requiring basic personal information like social security number, driver's license, and proof of employment. ExploreCredit.com prides itself on fast and secure processing, ensuring that decisions on loan applications are made swiftly.

The company's approach to lending is characterized by transparency and simplicity, emphasizing clear communication of terms and interest rates. They provide a range of repayment options, allowing customers to choose terms that best fit their financial situations. It's important to note that while they provide financial solutions, they encourage responsible borrowing and recommend that installment loans be used only for short-term financial needs. Customers are advised to consider credit counseling if they face credit difficulties​​​​.

Application Process and Requirements

The application process is unlikely to cause fear because all stages are clearly outlined. As a potential borrower, you should spend approximately five minutes filling out a basic form with your personal and financial information. This is standard procedure to move on to the next stage. Carefully ensure that parameters such as social security number and employment details are filled out correctly. If you make a mistake, there is a high chance of rejection.

Key eligibility criteria for a loan include having a valid checking account, a verifiable identity, and a reliable source of income. These requirements ensure that applicants have the means to repay the loan. During the application process, ExploreCredit reviews the applicant's information in real-time to assess their eligibility and ability to repay the loan. This assessment may involve checking applicant data through national databases like Clarity and Factor Trust, and in some cases, a credit check might be conducted.

The company emphasizes transparency and trust in its operations, which is evident in its application process. As per an Explorecredit review, the company's process is straightforward, with clear guidelines on the necessary documentation and eligibility criteria. The assessment process is equally transparent, with real-time reviews ensuring quick decision-making​​​​​​.

Interest Rates and Fee Structure

Is Explorecredit.com real? Yes! ExploreCredit.com offers a range of financial products with varying interest rates and fee structures. The Annual Percentage Rate (APR) for their loans can vary widely based on the loan type and individual creditworthiness. For personal loans, APRs generally start at 4.99%. A loan's specific Annual Percentage Rate (APR) varies based on factors like credit score, history, income, and lender's terms.

For example, a $2,500 loan over one year with a 10% APR and a 3% fee would lead to monthly payments of around $219.79. The total repayment would be approximately $2,637, covering interest and fees. Additionally, borrowers should consider other potential loan costs, such as origination fees, fees for late payments, and charges that may apply for non-payment. ExploreCredit.com, being not a direct lender, does not set these fees but rather facilitates connections between borrowers and lenders.

Repayment Terms and Options

Is Explorecredit reliable? Sure. ExploreCredit.com's loans and credit products come with varied repayment terms, which are flexible and cater to the diverse financial situations of borrowers. The duration of the loans can vary depending on the specific product chosen and the individual agreement between the borrower and the lender. Generally, these loans are structured as short-term financial solutions, implying that they can be spread out over weeks, months, or even a year.

Payment frequency options are another critical aspect of the repayment terms. Borrowers typically have the choice of making payments on a schedule that suits their income cycle, whether weekly, bi-weekly, or monthly. This flexibility is particularly beneficial for those who may have irregular income patterns.

According to Explorecredit reviews, the company offers a degree of repayment flexibility. This flexibility might include options to adjust payment dates or amounts in case of financial difficulties. However, borrowers must communicate such needs with the lender as early as possible to avoid complications.

The specific terms of repayment, including any options for early repayment or consequences of late payments, are usually detailed in the loan agreement. Borrowers are advised to thoroughly review these terms before accepting a loan, ensuring they are manageable within their financial context​​​​​​.

Customer Support and Financial Guidance

ExploreCredit.com strongly emphasizes customer support, offering various channels for assistance and communication. Their customer support team is accessible through phone and email, providing a direct line of communication for any inquiries or concerns. The company's website also includes a comprehensive FAQ section, which can be a quick resource for common questions about loans, terms, and application processes.

Regarding availability, the support team can be reached during business hours, ensuring timely responses to customer queries. This support extends beyond just loan application queries; they also guide loan management and repayment strategies.

Besides direct customer support, ExploreCredit.com offers financial advice and recommendations. They encourage responsible borrowing and advise customers to consider short-term loans only for urgent financial needs. For those facing credit difficulties, the company suggests seeking credit counseling. This approach demonstrates their commitment to lending, ensuring that borrowers are well-informed and making sound financial decisions.

Security and Privacy Policies

ExploreCredit.com takes customer security and privacy seriously. Their privacy policy outlines the types of personal information they collect, including personally identifiable and non-personally identifiable information (like demographic details and interaction data).

They emphasize protecting this information with robust security measures, including computer safeguards and secured files and buildings, compliant with Federal Trade Commission regulations. Is Explorecredit safe? Yes. The company ensures the use of physical, electronic, and procedural safeguards (virus protection software, firewalls, 128-bit Secure Socket Layer) to protect personal information. Only authorized employees have access to this information.

They also inform customers about their data-sharing practices and offer opt-out procedures for those who wish to limit sharing or communications from the company. For California residents, ExploreCredit.com provides additional rights under the CCPA, including the right to know, access, and delete their personal information and opt out of the "sale" of their personal information.

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