Expert Squad Reviews - 16

My video call app wouldn’t start, which was

My video call app wouldn’t start, which was really bad since I had an important meeting. The expert didn’t only send instructions but guided me through all the steps. I felt helped the whole time, and in about 10 minutes I was able to join the call. I didn’t think online support could be this quick and helpful. Strongly recomended!

Elijah guided me in many ways

Elijah guided me in many ways, after i got a canon printer i called what i thought was canon support but it was a fake service scam, they almost got control of all my devices, Elijah showed me step by step how to remove the malwere they installed on my computer and phone protecting my identity and my money, thank you again Elijah

Great effort was put into helping us thanks Dennis

Well honestly we didn't get the issue resolved but Dennis spent hours with me diagnosing and testing and rebooting, he was very patient and had a genuine desire to get it resolved. He even got excited a couple times when it looked like we were about to crack the problem. Overall it was a good experience

Outstanding consultation

The consultation I received was outstanding. I’d been struggling to set up my video conferencing software for ages, and it was starting to affect my work. The expert patiently guided me through each step, and now the program runs perfectly. I’m genuinely thankful for the expert and efficient support.

It did take quite some time, yet steady and kind guidance

It did take quite some time, yet steady and kind guidance was given to an older man like me, slow with typing and actions as well. / Very thankfull. My emails work again now! Would add emojis if I knew how, maybe smiling and claping

Cloud storage restored

There was a problem with my cloud storage, and I suddenly lost access to my important files. The specialists resolved the issue for me in just a few minutes, restoring everything and saving me a lot of stress

Dennis was really kind and helped me learn how to stop calls

Dennis was really kind and helped me learn how to stop calls I don't want. I'm older and not great with tech stuff, but he took time and explained things nicely. He was very patiant and easy to talk to.

Something that could have taken me forever

Something that could have taken me forever to figure out was sorted fast thanks to the clear steps they gave. It helped me fix the problem and also learn how not to make the same mistke again.

Fixed app

My food delivery app stopped working, which was pretty frustrating. After getting in touch for help, everything was quickly sorted out, and I’m back to using the app without any trouble

I didn’t know what router to choose when mine stopped working.

I didn’t know what router to choose when mine stopped working. The expert suggested a great model and even showed me how to install it properly, so my Wi-Fi is now strong and quik.

I was worried I might make things worse

I was worried I might make things worse, but the specialist’s patient way and simple step-by-step instructions helped me feel sure I could fix my microphone with no stresss at all.

the expert was very calm with me

the expert was very calm with me, even though i had almost no idea what i was doing it took two hours but im happy my printer is finally working now thankyou

I once lost important files and thought they were lost forever.

I once lost important files and thought they were lost forever. With Expert Squad’s help, I got them back fast. That one session saved my work proyect.

Elijah explained the solution clearly

Elijah explained the solution clearly, walking me step by step through the proces. He was patient and never in a hurry. Nice person!

Andrew D showed a lot of patience and kindness

Andrew D showed a lot of patience and kindness while helping me with my issue. He really adds value to your company’s support team.

Finally got notice that my account is closed

Finally got notice that my account is closed and no further charges will be taken. The process took a bit longer than I hoped, but everything is now set and handled.