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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

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Gastronomy, Beverages & Tobacco

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Ecigmafia.com is 13 out of 19 best companies in Gastronomy, Beverages & Tobacco on RealReviews.io

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Customer reviews

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Summary

Ecigmafia.com has a 4.2 - star rating from 198 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    72%

    141 reviews

    141 reviews

  • 4 stars

    8%

    17 reviews

    17 reviews

  • 3 stars

    4%

    8 reviews

    8 reviews

  • 2 stars

    3%

    6 reviews

    6 reviews

  • 1 stars

    13%

    26 reviews

    26 reviews

  • Reviews from other countries:

  • J

    JW

    1 reviews

    United States

    It’s kinda frustrating

    So, I went to grab my favorite disposable brands, but guess what? Not a single one I love was on the shelves. I had to settle for a bunch of substitutes that just didn’t hit the mark. It’s kinda frustrating when you're looking forward to something and it’s just not there. On the bright side, the shipping is lightning quick, and their prices are still unbeatable. But I’m scratching my head over what’s happening with their stock these days. It’s like, every time I check, the things I want are nowhere to be found. Anyone else noticing this?

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  • G

    Greg Julson

    1 reviews

    United States

    I bought a box of

    I bought a box of 5 vapes, but 2 didn’t work at all. It’s not the first time this has happened, which is really annoying. You’d think they’d have better quality control, right? To get a credit, I had to jump through so many hoops—taking pictures, making a video, the whole shebang. And after all that effort, when I tried to place a new order, there was no credit in sight. It’s like they make it so hard on purpose. I'm starting to wonder if it’s worth the hassle. I just want a smooth experience, but it’s been anything but that.

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  • s

    sb

    1 reviews

    United States

    You know, I usually don’t

    You know, I usually don’t have issues getting my orders from Ecigmafia, but this time has been a bit of a mess. My package has been stuck "in transit" from a facility just an hour away for almost a week now. I reached out to their customer service, and while they were polite, they didn’t really offer much help other than suggesting I wait a few more days. It’s kinda frustrating, honestly. I get that they can’t control FedEx messing up, but it feels like they should have better ways to deal with this kind of stuff. I hope they figure out something better for handling these situations in the future.

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  • D

    Devante Walker

    1 reviews

    United States

    Bought the GeekVape Wenax Q

    Bought the GeekVape Wenax Q Pro Pod Kit about two weeks ago, and it’s been a frustrating experience. First, the auto draw feature stopped working, which was annoying. But then, just this week, the thing won’t turn off and there's this constant humming noise coming from it. Even when I try to turn it off or the battery dies, the noise is still there. Plus, the whole device gets really hot, like it's overheating. I reached out to their support a week ago, but they only replied once. It's been radio silence since. Honestly, I wouldn’t recommend buying from them based on my experience.

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  • J

    Jamie Deibert

    1 reviews

    United States

    I had a terrible experience

    I had a terrible experience with this company. They canceled one of my orders but still charged me for it. When I reached out, they were extremely rude and accused me of lying, even though I had proof. Thankfully, my bank helped me get my money back. The worst part? The vapes I ordered were old and tasted awful. I didn’t even bother complaining about that after how they treated me over the double charge. I felt it was pointless. Just wanted to share my story so others might avoid the same mess. I learned the hard way that you get what you pay for. It wasn’t worth the $81 at all.

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  • K

    Ken G

    1 reviews

    United States

    I decided to try out

    I decided to try out a BOGO deal that was advertised, thinking it'd be a great way to snag an extra item for free. I added two of the items to my cart, but the total price doubled, which seemed odd. So, I removed one and went ahead with the purchase. When my order arrived, only one item showed up. I reached out to customer service and they asked for a picture of the item and packaging, which seemed unnecessary. Their response was that I had to order two separate products to get one free. They basically said it was my fault and that’s just how it is. Felt like a bit of a letdown.

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  • N

    Nora Zeller

    1 reviews

    United States

    Not happy with the service at all

    Ordered e-liquid and ran into a bunch of issues. First, you wouldn’t ship to me in Kentucky, so I had it sent to my daughter in Ohio. You rejected it because the delivery address was different from the billing address. Seriously? You've been shipping through USPS forever, and now suddenly there's a problem? I tried placing a phone order last month, but you said you don’t take phone orders anymore. This is super frustrating. How am I supposed to get my order if none of these options work? Now I’m almost out of e-liquid and not sure what to do. Not happy with the service at all.

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  • J

    James Goetz

    1 reviews

    So I walked into this

    So I walked into this vape shop, excited to try out these new vapes they advertised as having 25,000 puffs. I thought it would last me a good while, right? Well, within two days, two of them were already down by 35%. I went back to the shop, hoping they could help me out or at least explain what went wrong. Instead, they told me I was puffing too much. Seriously? There's no way I'm using them that much. It felt like they just didn't care about helping me with my problem. Now I'm stuck with these disappointing vapes and no solution. Definitely not going back there again.

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  • J

    Jared Granger

    1 reviews

    Usually, I order from ecigmafia

    Usually, I order from ecigmafia since they ship from South Florida and I'm also in Florida, so it’s always been quick. But this time? A disaster. My package still hasn’t arrived and it’s taken a ridiculous detour. Instead of heading straight to me in Central Florida, it somehow ended up in Shreveport, Louisiana. How does that even happen? Now I’m stuck checking the tracking every day, hoping it’ll show up. It's super frustrating because I needed the stuff days ago. I guess I'll just keep waiting and watching, but this has really put a dent in my trust with them.

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  • J

    Joseph Gaspar

    1 reviews

    United States

    I've been a loyal customer

    I've been a loyal customer for years, so I didn't expect this. I ordered some vapes, but a few of them just didn't work at all. I reached out to customer support, and they replied to my first email but then went radio silent when I asked for a refund. It's frustrating when you feel ignored, especially after being a customer for so long. I get that things can go wrong sometimes, but the lack of communication really let me down. I guess I won’t be buying from this site anymore. It's a shame because I used to trust them, but this experience really changed my mind.

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  • T

    Timothy Sink

    1 reviews

    United States

    I had such a frustrating

    I had such a frustrating experience with this company. Ordered their buy 1 get 1 free deal, but it didn't work out as expected. Last time I picked a flavor and ordered 2, got charged for 2. This time I ordered 3, thinking I'd get the deal, but nope, just got 3 and was charged for all. Apparently, you need to order in multiples of 2 to get the free one, but their instructions weren't clear at all. It's really disappointing and feels like a total rip-off. I wouldn't recommend anyone to order from here, it's just not worth the hassle and confusion! 😡

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  • K

    Kathleen Millhouse

    1 reviews

    United States

    I’ve been buying from this

    I’ve been buying from this place for years, but this last experience was a real letdown. They sent me defective coils not once, but twice! I told them the first batch was faulty, and they just sent me another set of bad ones. When I reached out again, they flat out refused to replace them. It’s still within the 30-day order period, but they don’t seem to care. This has really soured my opinion of them. After all this time being a loyal customer, I can’t recommend them anymore. It’s a shame, but I’m taking my business elsewhere from now on.

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  • L

    Lois Mimetz

    1 reviews

    I've been ordering from this

    I've been ordering from this place for a bit without any issues. Lately though, my go-to vapes are never in stock. Ordered some different ones, hoping they'd tide me over. Got my order today and already two are duds! The Pod mesh Strawberry creme doesn't work at all. Another one, the 8000 Sugarbar, only gave me like 4 or 5 hits before it died. Tried calling customer service, but no one picks up or returns my messages. Kinda frustrating. Thinking it's time to find a new spot for my vapes. Anyone got any good recommendations?

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  • N

    Nick Gilliam

    1 reviews

    United States

    I tried ordering from this

    I tried ordering from this company, but they won't ship to Arizona. Apparently, they're super strict with their interpretation of the laws, way more than needed. It's frustrating because their website is basically useless for anyone living here. They come off as hypocrites, claiming to serve customers but then blocking us out. It feels like a scam, honestly. I was excited to try their products, but now I feel completely let down. If you're in Arizona, don't waste your time with this site. They're just not worth the hassle.

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  • A

    Andrew Jossi

    1 reviews

    I tried returning some spoiled

    I tried returning some spoiled vape juice, but your customer service was a mess. They told me it had been almost 2 months and they couldn’t help. I waited that long because I thought I might still be able to use it, but the juice was almost black instead of the usual light gold. Clearly, something went wrong in the manufacturing, but you guys dropped the ball instead of helping me out. I expected better support, especially when the product was clearly off. It’s disappointing to see such poor customer service.

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  • g

    gg

    1 reviews

    United States

    I was really looking forward

    I was really looking forward to getting my order delivered to Nevada, but it just kept getting canceled with no explanation. I thought maybe it was out of stock, but they never said anything. I even tried different credit cards just in case there was a problem on my end, but that didn’t help either. It was super frustrating and honestly, I don't think I'll be using this site again. Just too much hassle for nothing in return.

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  • A

    Amanda Hill

    1 reviews

    United States

    I bought this vape thinking

    I bought this vape thinking it would last a while, but it only lasted two days. There's just no way I could've used up 40k puffs that quickly, especially since it's supposed to have only 15k puffs. It's never happened to me before. I think there’s something wrong with it, like it’s defective or something. I mean, vapes should last longer, right? Definitely not buying this one again.

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  • J

    Jessica Smith

    1 reviews

    United States

    I recently bought a pack

    I recently bought a pack of vapes, and out of the 5, two were totally unusable. They tasted burnt right from the start. Seriously, paying for 5 and getting only 3 that work is super frustrating. I was really looking forward to these, but now I'm just disappointed. I won't be buying from this place again.

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Rating on other websites

  • Trustpilot

    4.6

  • ReviewsBird

    2.5

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Gastronomy, Beverages & Tobacco

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Ecigmafia.com is 13 out of 19 best companies in Gastronomy, Beverages & Tobacco on RealReviews.io

About Ecigmafia.com

Ecigmafia.com is a prominent online retailer specializing in electronic cigarettes and vaping products. As a one-stop-shop for vaping enthusiasts, Ecigmafia offers a wide range of e-cigarettes, vape mods, e-liquids, and accessories.

Key Details about Ecigmafia.com:

  • Location: The company is located in USA.
  • Founders: The specific founder information for Ecigmafia is not provided.
  • Foundation Date: The company was established in the year 2020.

Ecigmafia.com is a well-known online vaping shop that provides a variety of vaping products. The company adheres to providing high-quality vaping essentials, including e-liquids and advanced vaping devices and accessories. The main aim of the store, Ecigmafia.com, is to meet the needs of the vaping community at a reasonable price and provide the customers with genuine products.

The platform boasts a meticulous selection process and only original products by trusted brands within the US are accepted. Also, the company promotes quality customer service, with easy Ecigmafia returns, fast shipping, and secure payment methods, all aimed at improving the shopping experience.

Product Selection

Is Ecigmafia legit? Sure! The products at Ecigmafia.com are diverse and can accommodate both beginners and experts in vaping. The e-liquid category is the most notable, offering a wide range of renowned brands. Customers can choose from various strengths and flavors, including rare blends and crowd favorites such as Bam's Cannoli, Beard Vape Co., and Candy King, which means everyone is covered.

The vape store also stocks vaping devices and kits that are tailored to fit various vaping styles. It carries vapes from strong box mod to user-friendly all-in-one vape pens. Ecigmafia.com has all the vaping technology you can imagine. The range includes starter kits, pod systems, and salt nicotine starter kits, and this selection caters to both novice and experienced vapers who are looking for the trendiest vaping devices.

Accessories are also a major contributor to the product inventory of Ecigmafia.com. Here, you will find parts and accessories, replacement vape glass, fresh vape cotton, and electronics like portable chargers and data cables. A comprehensive approach thus affords vapers with all the necessary components to maintain and improve their vaping practice.

Authenticity and Sourcing

Is Ecigmafia a scam? No, it is not. Ecigmafia.com has a high standard of product authenticity and sourcing; thus, customers receive genuine vaping products. The company is dedicated to authenticity and quality by getting all items from within the US, only working with reliable producers and mainstream brands. This policy ensures that the products on the platform, from disposable e-cigs to e-juice and vape kits, are all 100% original.

Here is another part of this unbiased Ecigmafia review. The robust screening of applicants shows the company's commitment to quality. Ecigmafia.com seeks to exclude counterfeits, copies, and replicates on its website to guarantee the authenticity and quality of vaping products to its customers.

This approach, aside from preserving the purity of vaping, will also boost consumer trust in the brand. The authenticity of the product and sourcing from reliable suppliers builds a relationship of trust with customers and positions Ecigmafia.com as a trustworthy retailer in the dynamic vaping market.

Pricing and Deals

Ecigmafia.com is being proactive by making its products available at competitive prices. Achieving this objective is done by partnering with the principal wholesalers in the United States of America. This strategy makes it possible for the company to negotiate for better prices that are then passed to customers as discounts. The company provides the best vaping options at the most attractive prices available to our customers.

Is Ecigmafia reliable? Yes. The website regularly offers deals, clearance sales, and promotions, including BOGO offers, while providing its customers with an even greater value proposition. These forms of effort also constitute Ecigmafia.com's broader mission of making vaping available and affordable to many. The company has a strong commitment to sourcing products for the best cost, and it does this by keeping its prices updated to enable customers to enjoy the latest vaping products at affordable prices.

Shipping and Delivery

Is Ecigmafia real? Of course, it is! Ecigmafia.com boasts of fast shipping to improve the customer's shopping experience. The company's reliability in speedy delivery is evident in its 24-hour shipping policy on weekdays. Under this policy, orders placed on business days will be processed and shipped within 24 hours of the placement, omitting public holidays.

Therefore, the company recognizes that fast shipping is crucial for online purchases, especially vaping products, so an expedited Ecigmafia shipping commitment is made. This policy aims to be a part of Ecigmafia.com's overall strategy of providing exceptional service and customer satisfaction. The company has also forged ties with multiple logistic firms to guarantee that the deliveries are swift and consistent.

Customer Service

Is Ecigmafia safe? Sure. Ecigmafia.com has received positive customer feedback, as illustrated by many customer reviews. Customers have continually commented on how fast they are in processing and delivering orders and are happy with the Ecigmafia order turnaround times. A user noted the unmatched value offered through the site, the buy-one-get-one-free-on-disposable vapes being such a great example, as well as the great speed of delivery and affordable prices.

A reviewer expressed the reliability and speed of the service as the main feature of the company, saying that they now use this service because of the ease of ordering and delivery. This sentiment reverberates in many testimonials where customers have reported that their orders always get to them before the agreed delivery times and sometimes even sooner than expected. And you can ask support agents for Ecigmafia promo code offers.

The online shopping experience, in general, at Ecigmafia.com is rated highly, with customers explicitly mentioning the premium quality of liquids, competitive pricing, and unparalleled shipping speed. The company's approach to customer service is also praised for not inundating potential customers with too much marketing communication yet striking a balance that respects the customer's inbox while keeping them informed of the relevant offers and updates.

Website Usability

The usability of Ecigmafia.com seems to aim at making a user-friendly shopping environment. The user interface makes the website easy to navigate so customers can locate products through the categorized menus and filtering features. Categories like "New Arrivals," "Brands," "Disposables," "E-Liquids," and "Kits and Devices" have a very functional approach to the organization of products, and thus, it is easier for the users to browse or search for certain products.

Product details, customer Ecigmafia reviews, and pricing information in an easy-to-understand format would play a part in creating an immersive shopping experience, enabling the customer to make informed decisions. Moreover, a responsive design for mobile and desktop users, secure payment gateways, and customer-friendly options (including return and shipping information) are also necessary for a satisfying user experience.

Conclusion

As you can see, Ecigmafia.com appears to provide a full-service and customer-friendly website for vaping products. The strengths of the website are the extensive collection of genuine products, affordable pricing, fast shipping, and great customer service. The above factors make shopping enjoyable for vapers.

You will hardly find mixed Ecigmafia reviews and complaints. This brand is presented as a trustworthy alternative for people who decide to buy vaping products online. A combination of good quality, value, and service gives it a good score. However, the same applies to any online purchase; therefore, buyers should check item details, shipping policies, and return information to be convinced that they get full value.

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