Reviews Summary

DoorDash.com has a 2.0 - star rating from 5 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Discover the convenience of having the best local restaurants deliver directly to your doorstep. With a simple click, enjoy a wide array of options including breakfast, lunch, dinner, and more. Indulge in your favorite dishes without leaving the comfort of your home, thanks to seamless delivery services. Whether craving a hearty meal or a quick bite, satisfy your culinary desires effortlessly. This streamlined process enhances accessibility to local culinary delights, making dining-in a delightful experience.

Key Details:

  • Location: The company is headquartered in San Francisco, United States.
  • Founders: DoorDash.com was founded by Andy Fang, Evan Moore, Stanley Tang, Tony Xu.
  • Foundation Date: The company was established in the year 2013.

Customer reviews

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(1.0)
This is the second time we ordered pizza for delivery.

This is the second time we ordered pizza for delivery. We asked for a 'large; light sauce; extra pepperoni (which costs more); extra cheese (which costs more)' ... What we got was a 'large; normal sauce; regular cheese; some meat (maybe hamburger?); onions; bell pepper; mushrooms and nobody bothered to fix it! So, we paid extra for a pizza with toppings we never order because we don’t like them. We blame not just Pizza Hut but also Door Dash. Too bad Gattis Pizza doesn’t deliver here!

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(2.0)
Welp, this company seems pretty sketchy.

Welp, this company seems pretty sketchy. The restaurant told me the driver missed a bag of food, but my order still showed up as delivered. I told Doordash, but they said no without talking to me or the restaurant. I talked to customer service, Andrea Janella, and she said wait 12 hours for a review. When I asked about my food, she just ended the chat, saying "I've explained the process". Talk about arrogant.

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(2.0)
The company isn't worth it

The company isn't worth it. They always mess up orders. If you have a problem with your delivery person or order, good luck getting help from customer service. Many delivery people don't speak English well, so asking for things like napkins can be a hassle. They either ignore you or say okay but still don't give you what you asked for. It's a total waste of money.

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(4.0)
My order came fast

My order came fast and was yummy. But when I tried to add tip, it was already there. It's good that DoorDash puts tip, but we should pick amount. I talked to agent who said I could change it, but couldn't. It took 30 mins and $1 more to fix. DoorDash, it's too much work. Let us choose tip.

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(1.0)
I got food from a company that relies on DoorDash

I got food from a company that relies on DoorDash for delivery. Slow, cold, unfriendly, and they can't locate me on a map. If I had known, I would have just stepped outside. I guess DoorDash should be named after Deshaun Watson, maybe DeshaunDash.

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