Reviews Summary

Dedicatedmc.io has a 4.6 - star rating from 15 reviews, indicating a high level of customer satisfaction!

5 stars
12 reviews
4 stars
2 reviews
3 stars
0 reviews
2 stars
0 reviews
1 stars
1 reviews
Rating (1.0)

About company

In October 2019, the founders of this hosting platform embarked on a mission to offer something better and distinct in the industry. Their journey began with a single Core i9 9900K server, powered by Multicraft and a custom-built website. The platform has expanded to encompass hundreds of nodes worldwide, an intricately designed panel based on the popular Pterodactyl Project, and an aesthetically pleasing, non-WordPress website. The team has grown to include three support specialists, two developers, and an engaged Discord community brimming with valuable insights, tricks, tips, and humor to assist server growth. They've handled notable projects, collaborated with renowned names, and worked alongside major initiatives like Pterodactyl to provide top-tier hosting and support services.

Key Details:

  • Location: The company is headquartered in Richmond, Kentucky, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2019.

Customer reviews

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(5.0)
The level of customer service
by Matthew

The level of customer service is amazin', I had an issue startin' my server up 'n' the person who helped me with the ticket was fast, friendly, super informative 'n' super clear with instructions. Also instead of bein' on hold for hours this team has an average response time of like 8 seconds, if only all customer service could be even a little bit more like these guys. Also the server works great.

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(4.0)
The tooling is really good
by Graham

The tooling is really good, and the support is amazing - they reply super fast, are really helpful, and know their stuff. Way better than my last host.

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(5.0)
I set up a server with loads of mods
by River B

I set up a server with loads of mods (~300 mods) for my pals. Before, we used a different hosting service (starts with a b, ends with a t). After switching to DedicatedMC, the change in how well it runs is huge. For about the same cost, we've gone from the server getting super laggy whenever more than two players joined, to it staying stable with 20 players and even up to eight more. This is mostly because they have better CPU hardware and give you a dedicated core, which they charge less for compared to others. If you're into heavy modpacks, this is the hosting service I'd suggest based on my past experiences. Since we switched, everything runs smoothly without any problems.

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(5.0)
I've been into Minecraft for
by Katie

I've been into Minecraft for almost ten years now and I've tried a few different server companies over time. While none of them were bad, DedicatedMC really stands out as the best choice. They offer different plans so you can pick what suits your needs and budget, but their support is what really impresses me. They have useful articles online, and if those don't solve your problem, their Discord support is amazing. I've had a couple of simple questions, and they've always been really friendly about helping out. It's like they solve my problems almost before I finish explaining them because they're just that quick. Every server I've played on with them runs really smoothly, and I honestly can't find anything to complain about. Adding mods to the server is pretty straightforward, and so is configuring them if needed. Even uploading an existing world is relatively easy if you follow their guide. I don't think I'll ever switch to another company for servers again!

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(5.0)
Unmatched support. Impressive
by Kavis

Unmatched support. Impressive performance, especially when compared to another heavily marketed yet disappointing service (which I've been stuck with for years but now realize its shortcomings). Additionally, DedicatedMC's ticket system on Discord is innovative and functions seamlessly. I utilized their services for approximately 2 or 3 months, ceasing only when the server was no longer necessary. I strongly endorse them, to the extent that I created an account solely to share this review. Appreciation to all the support agents who assisted me during my tenure, significantly enhancing the experience for both myself and my friends who utilized the service!

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(1.0)
In my quest for a dependable Minecraft
by Anonymous

In my quest for a dependable Minecraft server hosting service, I stumbled upon a provider that seemed promising in terms of features and performance at competitive prices. The reviews were positive, and the setup process seemed straightforward, prompting me to give it a shot. Unfortunately, the service fell short of expectations. Right from the beginning, I encountered issues with server lag and frequent downtime, significantly disrupting gameplay and user experience. Despite the provider's assertions of superior uptime and performance, my server struggled to handle even a moderate number of players without performance degradation. When I sought support for assistance, the experience was equally unsatisfactory. Response times were sluggish, and the solutions provided were often generic and unhelpful, failing to address the underlying causes of the issues I was facing. It seemed like the support team was ill-equipped to handle specific or technical queries effectively. This experience has been disheartening, leading to wasted time and resources on a service that failed to meet expectations. The lack of reliable performance and inadequate support has prompted me to reconsider my choice and explore other options for my hosting needs.

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(5.0)
I've been a loyal customer of DediMC
by Harry

I've been a loyal customer of DediMC for several years now. When it comes to choosing a server for me and my friends, it's a straightforward decision. The pricing of their plans is reasonable, and the server locations suit our needs. For playing extensive modpacks, the Premium Server with a dedicated core, 8GB of RAM, and modern hardware for $24 is a fantastic deal. However, the standout feature for me is the exceptional customer service through their discord. Opening a ticket is a breeze, and the responses are prompt, always delivered with a friendly attitude. I highly endorse DediMC.

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(5.0)
Consistently supportive and willing
by Burokunshado

Consistently supportive and willing to go the extra mile in addressing concerns, even if they turn out to be user-related. They serve as a reliable guide through my occasional lapses in memory or confusion. Their service boasts minimal downtime, ensuring a dependable experience. Reasonable pricing complements the overall positive hosting experience. In my approximately 2-year tenure, they've been a reliable ally, providing clear guidance and swift issue resolution, making them a recommended choice.

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(5.0)
Impressive customer support and
by CxdyySouls

Impressive customer support and reliable servers! No complaints after a month of using it for my private Minecraft server.

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(5.0)
Recently acquired a server from this provider.
by Jeroen Van

Recently acquired a server from this provider. The interface is user-friendly, offering comprehensive hosting information via videos, forums, and guides on the dedicatedmc site. Encountered setup issues and sought assistance in their Discord ticket lobby, where prompt and effective support was readily available. The support team patiently tackled even the most complex queries, ensuring resolution. Grateful for the assistance in resolving various problems.

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(5.0)
Undoubtedly the finest dedicated
by Phillip Phan

Undoubtedly the finest dedicated server company around. Having tested various others, stumbling upon DedicatedMC felt like discovering a hidden gem. Their customer support stands out as unparalleled – consistently helpful and friendly. It's hard to imagine a better choice for server hosting.

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(5.0)
Having delved into Minecraft for nearly
by Shoottomuck

Having delved into Minecraft for nearly a decade, I've sampled various server providers. DedicatedMC emerges as the top choice, offering diverse plans for tailored solutions. Their standout feature is exemplary support – comprehensive articles and a Discord service that's truly unparalleled. The support team handles even the most trivial questions with utmost patience. It's as if they anticipate and resolve issues before I articulate them. The servers boast seamless performance, and the process of adding and configuring mods is notably straightforward. Following their guide, uploading an existing server is a breeze. DedicatedMC has secured its spot as my exclusive server provider.

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(5.0)
I am extremely impressed with
by Bible

I am extremely impressed with the level of customer service provided by this team. I encountered an issue when starting up my server, and the individual who assisted me with the ticket was not only fast but also friendly, highly informative, and provided clear instructions. Unlike the frustrating experience of being on hold for hours with other services, this team boasts an average response time of around 8 seconds. If only all customer service could be as efficient and helpful as these guys! Additionally, the server works flawlessly.

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(4.0)
My experience has been generally
by Katie M

My experience has been generally positive, although it can be a bit confusing for beginners. Fortunately, the customer service on Discord is excellent, and they are always ready to help, which is a great relief. :)

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(5.0)
I've been incredibly pleased with the support I've received from this server provider
by BPineapple

I've been incredibly pleased with the support I've received from this server provider. Their responses to my inquiries have consistently been quick and polite, making any issues I encountered easy to resolve. The server console is straightforward to use, and even with about 10 players active simultaneously, I've experienced minimal lag and virtually no server downtime. It has truly contributed to a seamless gaming experience.

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