Reviews Summary

Coursera.org has a 3.2 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
2 reviews
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1 review
Rating (1.0)

About company

Coursera offers boundless learning opportunities through its global platform, providing access to online courses, career credential programs, and degrees from esteemed universities and companies worldwide. Students can explore a diverse range of subjects and disciplines, tailored to their individual interests and career aspirations. With courses crafted by top educators and professionals, Coursera ensures high-quality learning experiences that align with industry standards. Additionally, learners have the flexibility to pursue their educational goals at their own pace, fitting coursework into their busy schedules seamlessly. Whether seeking to acquire new skills, advance in their careers, or pursue higher education, Coursera empowers individuals to learn without constraints.

Key Details:

  • Location: The company is headquartered in Mountain View, CA, United States.
  • Founders: Coursera.org was founded by Andrew Ng and Daphne Koller.
  • Foundation Date: The company was established in the year 2012.

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Customer reviews

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(5.0)
I had a yearly subscription to "coursera plus" that just ended. I had a yearly subscription to "coursera plus" that just ended.

I had a yearly subscription to "coursera plus" that just ended. I forgot to cancel the renewal (my mistake) and got charged the full price. As soon as I realized, I reached out to support via chat and got a full refund without any hassle. I really appreciate them sticking to their refund policy. The platform is great, with lots of useful courses. I'll surely come back when I have time to begin another course.

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(5.0)
Not worth it. Not worth it.

Not worth it. Feels like a bit of a scam for subscriptions. I'm taking a course with lots of problems in support (wrong punctuations, titles not matching content, tests covering topics not yet in the course, etc.).

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(4.0)
It's really cool to have all It's really cool to have all

It's really cool to have all these different resources in one place. Need to learn about computer science? No problem. Want to work on personal development or learn about makeup, history, coding, or finances? It's all there. Not bad at all. I had to take some courses for work a while back, don't even remember what they were about, but the interface was really easy to use.

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(2.0)
They make it hard to cancel the free trial. They make it hard to cancel the free trial.

They make it hard to cancel the free trial. I didn't like the program, and tried to cancel a week into my "free" trial. Their instructions for canceling did not match. I finally got it canceled, but was charged anyways (they claim their records show I never canceled.i went back through the process to screen record that their instructions were not accurate and my chat was disconnected. I tried to contact them again and couldn't connect with anyone. I was charged $50 and they have a "no refund" policy so they refuse to refund me, despite knowing how hard their cancel process is. If you chose to use this company, use the chat option to cancel and make sure you copy the transcript.

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(2.0)
Education is nice, but they can't make Education is nice, but they can't make

Education is nice, but they can't make an Invoice that follows EU rules. Your boss won't pay. It's too bad I gotta switch to a diffrent company.

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(1.0)
Coursera does not seem to be what it once Coursera does not seem to be what it once

Coursera does not seem to be what it once claimed to be, a platform for courses that understood the needs of busy students and their career goals. The course descriptions are often incomplete or misleading before you sign up or pay for the certificate. The universities and companies behind the courses seem to forget that people have jobs, families, and (some) face challenges. I recently enrolled Ed in a course from Yale, but I couldn’t see the assignment details to assess the time I needed to commit or the deadlines until I was already in. I paid for the certificate. The first three modules (which were previously set as one module per week) were due in the first week after registration. Plus, you cannot properly take the tests and assignments without a certificate unless you pay. So, finishing the course as they claim is impossible without paying. I was unable to get a refund. With work commitments, I can’t do three weeks of work in just one week. I couldn’t find any phone number or email address. The chat bot didn’t help at all. Buyer beware!

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