Reviews Summary

Buckle.com has a 2.2 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
1 review
4 stars
1 review
3 stars
0 reviews
2 stars
0 reviews
1 stars
4 reviews
Rating (1.0)

About company

Buckle.com offers a wide range of the latest fashion trends from various popular brands, including Lucky Brand, Affliction, Sinful, Quiksilver, Billabong, and Projek Raw. Customers can shop for a diverse selection of teen and college fashion items such as jeans, shirts, shoes, coats, swimsuits, watches, and more. With a focus on contemporary styles and quality craftsmanship, Buckle.com caters to individuals looking to stay ahead of the fashion curve. From casual wear to accessories, customers can find everything they need to complete their wardrobe and express their personal style. The online platform provides a convenient shopping experience with access to a plethora of on-trend products.

Key Details:

  • Location: The company is headquartered in Kearney, Nebraska, United States.
  • Founders: Buckle.com was founded by David Hirschfeld.
  • Foundation Date: The company was established in the year 1948.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(5.0)
I wanna say somethin' 'bout Derek
by Anonymous

I wanna say somethin' 'bout Derek at da Buckle in Galleria Mall, Dallas, Texas. I'm from Louisiana but travel a lot, visitin' this store a couple times a month. Derek's always super attentive and cares 'bout customers. Bein' self-employed, I appreciate his qualities. He's a real asset to da Buckle.

Respond as company
(4.0)
I bought like 7 or more pants
by Michael

I bought like 7 or more pants and a few shirts from Buckle. I had to return one for a credit. They got real stylish stuff and good help service; I'll buy again. They kinda expensive and sometimes they ain't got my size but overall, Buckle's been good to me.

Respond as company
(1.0)
Ordering online was really difficult.
by Ang

Ordering online was really difficult. My package got split into 2, and I lost half of it. I requested a replacement, but they said no. I'll have to cancel my credit card after all this is sorted out, though I doubt it will be. Buckle needs to improve.

Respond as company
(1.0)
The recent two acquisitions of women's
by Bam

The recent two acquisitions of women's BKE jeans have left me dissatisfied due to irregular sewing. The left side seam fails to align appropriately with the right, deviating forward towards the front. Additionally, the misalignment extends to the front belt loops. Considering the relatively high cost of these jeans, one would expect flawless craftsmanship. Unfortunately, this discrepancy has led me to reconsider future purchases from your brand.

Respond as company
(1.0)
My experience with their products was disappointing
by Eddie C.

My experience with their products was disappointing. Despite the high prices, the quality is subpar. One of the belts I purchased broke just three weeks after I bought it, indicating poor craftsmanship and cheap materials. The overall quality does not justify the hefty price tag, making it difficult to recommend their products.

Respond as company
(1.0)
My experience at Buckle was disappointing due to the exceptionally poor customer service
by Kelcie Sagen

My experience at Buckle was disappointing due to the exceptionally poor customer service. The young staff members exhibited a level of snootiness that was off-putting. It seems as though they are trained to be intentionally rude and unhelpful, which is perplexing. Despite my desire to support the store for its selection, the consistently negative encounters make it challenging to return. Improved training and a focus on customer satisfaction are essential for Buckle to retain customers.

Respond as company

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies