Reviews Summary

Avada.io has a 4.9 - star rating from 81 reviews, indicating a high level of customer satisfaction!

5 stars
79 reviews
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1 review
Rating (1.0)

About company

AVADA Commerce stands as a prominent extension builder for Shopify, specializing in providing comprehensive e-commerce solutions for online businesses. With a dedicated focus, they offer a range of modules designed to enhance the functionality of Shopify stores. Clients benefit from not only the solutions themselves but also from the platform's commitment to excellent support services. The modules provided by AVADA Commerce are not only diverse but also officially recognized for their quality. This dedication to quality assurance ensures that businesses leveraging their services can trust in the reliability and effectiveness of the e-commerce solutions provided.

Key Details:

  • Location: The company is headquartered in Middletown, Delaware, United States.
  • Founders: Avada.io was founded by Sam Thomas.
  • Foundation Date: The company was established in the year 2014.
  • Translation language

Customer reviews

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(1.0)
Just got an email from Avada Just got an email from Avada

Just got an email from Avada Joy, some company I never even heard of before. They claimed I had points to redeem with a company I had a beef with ages ago. Thing is, I had unsubscribed from that company and explicitly asked them to delete my info. Clearly, they didn't bother, and Avada Joy didn't bother to check if the info they got was even legit or if I wanted to hear from them. Not impressed at all. Blocked them straight away. Honestly, I'm steering clear of any company associated with them from now on. Sick of these middleman outfits messing things up. I prefer dealing directly with a company. All this talk of boosting sales is just fluff getting in the way of a decent customer experience.

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(5.0)
Superb Support from Avada - Truly Impressive Superb Support from Avada - Truly Impressive

I had a big problem with URL collections in my online store that needed fixing fast. Avada’s support team, especially Ricky, really came through for me. Ricky didn’t just send me some basic answers; he actually made a custom video tutorial. He mixed general Avada info with stuff specific to my store, which was awesome. Here’s what really stood out: - Super quick response - Tailored solution - Clear, short video tutorial - Professional and patient help - Problem solved efficiently The video was a game-changer, showing me exactly how to fix things step-by-step. This kind of personal attention shows Avada truly cares about their customers’ success. Highly recommend Avada for their top-notch product and stellar support team. Thanks a bunch, Ricky and Avada crew, for going the extra mile!

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(5.0)
I started using SEOon I started using SEOon

I recently started using SEOon Blog to optimize my blog content, and it’s been a game changer. The interface is super user-friendly, making it a breeze to analyze and tweak my articles for better visibility. One thing I love is how it helps with keyword optimization, suggesting relevant terms that fit naturally. The readability analysis is also great—it’s like having a personal editor guiding me to better structure and engage readers. Meta tag suggestions are spot-on, boosting my click-through rates. The real-time feedback is awesome, especially for someone like me who's still learning the ropes of SEO. I’ve noticed my posts ranking higher already, which is thrilling! If you're serious about improving your blog’s SEO, this tool is worth checking out. ⭐⭐⭐⭐⭐

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(5.0)
I've been using AVADA Commerce for a while now I've been using AVADA Commerce for a while now

I've been using AVADA Commerce for a while now, and I am really happy with the platform's features and the great support team behind it. The app has changed how I run my store, making everything easier and more organized. A big thanks to Mia and her fantastic team! Whenever I needed help, they were quick to solve my problems in a professional way. Their care for detail and customer service is really great. Mia, in particular, has been super responsive and helpful, making sure that my experience is nothing short of perfect. If you're looking for a dependable solution with great customer support, I highly recommend AVADA Commerce. Thank you, Mia and team, for your wonderfull work!

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(5.0)
This app is a game-changer This app is a game-changer

This app is a game-changer for me. At first, it seemed a bit pricey, but honestly, I use it every single day and my SEO score has seriously shot up. Anytime I’ve got questions, there’s always someone available to help, no matter what hour it is. I've had issues with other apps clashing, and sometimes I mess things up myself. But every single time, the support team has come through with quick and reliable solutions. Melody's support team is incredible—they really go the extra mile, even answering technical questions they don’t have to. Their service is top-notch and has made a huge difference for my business. I can't recommend this app and their support enough!

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(5.0)
I’ve just begun using Air I’ve just begun using Air

I’ve just begun using Air Product Reviews, and so far, it’s been pretty impressive. There are a few settings you can’t tweak on your own, which can be a hassle since you have to reach out to live support each time. But, live support is super fast, and they’ve been helpful every single time. I want to give a special shoutout to Hana. Hana's been incredibly kind, polite, and hardworking. Seriously, they’ve made what seemed impossible, possible. It’s rare to come across such dedicated support these days. Overall, I’m really satisfied with the service, despite the minor inconvenience with the settings.

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(5.0)
Big thanks to Avada SEO Suite! Big thanks to Avada SEO Suite!

Using this app has been a game-changer for my website's SEO. Never thought I could get such results without shelling out thousands. My page loading speed skyrocketed, scoring above 90 on PageSpeed Insights for both mobile and desktop. It also helped me craft collection and product descriptions that Google seems to love. Their customer service? Top-notch. Even when I was being a pain, they stayed cool and answered all my questions quickly. I was hesitant to use all the features at first, but now I see the team behind this app really knows their stuff. Big thanks to Avada SEO Suite!

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(5.0)
I'm so grateful I'm so grateful

I gotta say, these guys really changed the game for my online store. They've been super helpful with improving my upselling strategy, and it's made a huge difference. The whole team is really dedicated to helping out business owners, which is awesome. Anna, in particular, has been amazing. Her guidance and friendly attitude have been a real game-changer. She always knows just what to do and is always there when you need her. If you're looking for some real support to boost your business, this team is the way to go. Honestly, I'm so grateful for everything they've done.

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(5.0)
Thanks for all your hard work! Thanks for all your hard work!

I’ve been working in e-commerce for a while now, building online shops and currently crafting one for my own business. Tried countless apps over time, but AVADA truly stands out. Their apps are solid, but what really makes them shine is their support team. Having real folks available 24/7 on chat is a game-changer. They’re super helpful and always ready to assist with anything, even the tiny tweaks I care about. They never hesitate and always jump right in to fix things. Hats off to the AVADA team! You guys are doing an amazing job. Thanks for all your hard work!

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(5.0)
I’ve been using Avada for I’ve been using Avada for

I’ve been using Avada for my online store, and it’s been a game-changer. The features are so intuitive, making everything smooth and efficient. One thing that stood out was the support—Nim was incredible, always there when I needed help and handled everything so professionally. This app really makes managing my store less of a hassle and more of a pleasure. Kudos to the team for developing such a fantastic tool and providing top-notch service. If you're running an online store, I’d definitely recommend giving Avada a try. It’s made a huge difference for me.

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(5.0)
I recently tried out the I recently tried out the

I recently tried out the Avada GDPR Cookie Consent App during the trial period and was diving into its features. It's got a ton of options, which was a bit overwhelming at first. Had quite a few questions popping up about how it all worked, so I reached out to their support team. To my surprise, they were super quick in responding and really helpful with all my queries. They made the whole process way easier for me. Overall, it’s a solid app with great support backing it up. If you're looking for something comprehensive, this one is worth checking out.

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(5.0)
Lydia and Toby from Avada Lydia and Toby from Avada

Lydia and Toby from Avada Boost Sales Trust Badge were lifesavers! I had this super tricky issue and they jumped in to help without hesitation. They were so fast in replying and handled everything with such skill, I was honestly amazed. Their professionalism and patience throughout the whole ordeal really shined through. They took a huge weight off my shoulders and made everything seem doable. If you need a team that's truly dedicated and knows their stuff, Lydia and Toby are the ones to go to. Thanks a ton for the fantastic support, you two rock! 🚀👏

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(5.0)
I had a great experience I had a great experience

I had a great experience with the customer support for our shop's app. Hana was super helpful and always there when we needed to understand something about how the app works. She went out of her way to make sure all our questions were answered and really made us feel supported. Her dedication and patience were top-notch. We feel lucky to have this app on our shop and knowing that there's someone like Hana to help us whenever we need it just makes it even better. Overall, we're really happy with the app and the fantastic support we get.

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(5.0)
Hana was an absolute gem. Hana was an absolute gem.

Hana was an absolute gem. She made everything so easy and comfortable, like catching up with an old friend. I needed help setting up my review widget, and she was right there, guiding me through it all with such expertise. I've experimented with a bunch of different apps for my site, but Hana's support really sealed the deal for me with Air Review. I feel super confident about my decision to go with this app. I’m pumped to dive in and start using it. And if I hit any snags along the way, I’m sure the Air Review team will have my back.

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(5.0)
Running my store felt like Running my store felt like

Running my store felt like navigating a maze until I stumbled upon this app. As a store owner, it's crucial to ensure customers know what they're buying, and this app has been a game changer. It connects reviews directly to the products, making it so much easier for shoppers to understand what they're getting. Seriously, it's cut down on my headaches big time. Now, when customers read reviews, they get a clear idea of the product, and it’s made me feel way more at ease. If you're tired of the confusion, give this app a shot.

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(5.0)
Using the Air Product Review Using the Air Product Review

Using the Air Product Review App for my Shopify store has been a game-changer. The app itself is super user-friendly, making it easy to integrate with my store. What really stood out, though, was the customer service. Had a few hiccups setting things up but Abby was a lifesaver. She was genuinely interested in helping and fixed my issues in no time. It felt like she really cared about my experience. Everything works smoothly now and I couldn’t be happier. If you need a reliable review app with top-notch support, this is it.

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(5.0)
Pretty good experience Pretty good experience

You know, I had a pretty good experience with this team. They really went out of their way to help me and my business. I gotta say, Ricky was a standout. His expertise in SEO was just what I needed. He sorted out issues I didn't even realize were there. The results speak for themselves – my business is doing better now. Honestly, the whole team deserves a big thanks. They were super helpful and made the process easy. If you're looking for real support and good results, these guys are worth it. Thanks a lot, everyone!

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(5.0)
I've had the pleasure of working with I've had the pleasure of working with

So, I've had the pleasure of working with Ricky, Max, Pamela, Lang, and Judy from Avada, and let me tell you, they are all stars. Every interaction with them has been amazing. They always go above and beyond to help me figure out and solve issues on my website. They've assisted me in boosting my SEO, enhancing the site's stability, and speeding up loading times. Seriously, they cover everything. I feel confident knowing they'll be there if I need more help in the future. Huge thanks to the team for all your support!

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(5.0)
I was having trouble with I was having trouble with

I was having trouble with my CSV file because I accidentally switched the columns around. I reached out to support and Sonny was amazing! He responded right away and fixed the error in just a minute. I was really impressed with how quickly he solved the issue, especially since it was my fault. The product itself is super easy to use, but knowing the support team is so efficient makes it even better. I’m really happy with the service and the support from this company. If I could give them 6 stars, I definitely would.

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(5.0)
Wow, I just gotta say, Wow, I just gotta say,

Wow, I just gotta say, the customer service here is top-notch. Whenever I've had an issue, they respond super fast and always have a solution ready. It's impressive how quick and efficient they are every single time. For what we need, this chat tool is perfect. The pricing is really reasonable, and our customers find it really simple to use. Plus, it's a breeze to set up on our end. Honestly, it's made communication so much smoother for our team. Can't recommend it enough if you're looking for a reliable chat tool!

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(5.0)
Last night was a close Last night was a close

Last night was a close call, but Sonny came through big time. I was in the middle of running some ads, and realized my data was outdated. Panic set in, but Sonny updated everything super fast. My conversion metrics were saved, and my campaign didn't tank. It's not the first time I've needed help, and every time, support has been top-notch. W Support for sure! Sonny really knows his stuff and has helped me out more than once. It's always great to know there's someone reliable to count on when things go sideways.

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(5.0)
Huge thanks to Rachel for all the extra effort! Huge thanks to Rachel for all the extra effort!

Just gotta say, dealing with Air Reviews was awesome. Rachel from their team? Total rockstar. She really knew her stuff and was always there when I needed help. I mean, she was super professional and quick to respond, making the whole thing a breeze. Her eye for detail and friendly vibe made the whole experience so much better. Honestly, it’s rare to find such great customer service these days. If you need solid and top-notch help, Air Reviews is the way to go. Huge thanks to Rachel for all the extra effort!

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(5.0)
Just started using this app Just started using this app

Just started using this app and gotta say, the customer support is top-notch! Alicia jumped in right away and sorted everything out for me. The app itself looks amazing so far, even on the free plan. It’s got way more features than other apps I’ve tried, which is a big deal for my small business. Can’t afford a premium plan right now, so having all these options for free is a lifesaver. Definitely recommend giving it a try if you're in the same boat. Really excited to see how it helps my brand grow!

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(5.0)
These folks are super helpful These folks are super helpful

I’ve got to say, these folks are super helpful. Whether you're just starting out or have been at it for ages, having their support really speeds things up. I remember spending 4 or 5 hours trying to figure everything out on my own, but now it only takes me 15-20 minutes to get things done. That’s a huge difference! It’s like a win-win situation for me. I don’t know about you, but having that kind of help makes my day go by so much faster. They really know their stuff and are always ready to assist.

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(5.0)
I was having trouble figuring I was having trouble figuring

I was having trouble figuring out how to use this app, but then Sonny stepped in to help. I'm not great with technology, but he was super patient and guided me through the process with clear screenshots. It was a huge relief. Normally, I get really frustrated with stuff like this, but Sonny made it so much easier. Customer service like this is rare and really means a lot to me. Thanks to Sonny, I’m definitely sticking with this app. It’s nice to know there’s real help available when you need it.

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(5.0)
I just had to share I just had to share

I just had to share about this app! It's been a total game-changer for my SEO and image optimization. Tiana was there for me every step of the way, making everything so much easier. I mean, she really knows her stuff and was super patient with all my questions. The customer service is just amazing, you feel like they really care about your success. If you're looking to boost your website's performance, this app is definitely worth it. I can't recommend it enough. I'd give it 10 stars if I could!

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(5.0)
Jasmine was just amazing Jasmine was just amazing

I gotta say, Jasmine was just amazing! She helped me get those star reviews up on my website in no time at all. I thought it would be this big, complicated thing, but she made it quick and painless. And she was so nice about it too, really knew what she was doing. Everything was done in minutes, honestly. I’m still surprised at how easy she made the whole process. Can’t thank her enough for making it all so smooth and simple. If you need help with your website, Jasmine's the one to go to!

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(5.0)
Awesome support Awesome support

I was having some trouble with my schema and wasn't sure where to turn. Ricky stepped in and really saved the day. He got to the root of the issue so fast and fixed it up without any hassle. After that, he even took the time to test the page and make sure everything was running smoothly. I was seriously impressed by how knowledgeable and efficient he was. It's not often you find someone who can handle things so quickly and still be so thorough. Big thanks to Ricky for his awesome support!

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(5.0)
Keep it up, guys! Keep it up, guys!

I've been using a bunch of the Avada apps, and I gotta say, they're pretty awesome. Had a little hiccup with one of them not showing up on my homepage, so I reached out to customer service. Got connected with Tiana, and she was super helpful. I mean, she fixed the issue in just a couple of minutes! It's not often you get support that's both quick and friendly. The apps work great, and the customer service is top-notch. Definitely recommend them if you need reliable apps and great support.

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(5.0)
Setting up the app was Setting up the app was

Setting up the app was surprisingly smooth, did it myself a couple weeks back. Today, ran into a bit of a hiccup with the Google Consent Mode V2 integration. Enter Lydia and Maison from chat support. They jumped in and sorted it all out for me. Can't believe how helpful they were! Made things so much easier and stress-free. Really appreciate the quick assistance and the friendly approach. Definitely gives me confidence in using the app moving forward. Thanks again, Lydia and Maison!

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