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Avada.io Reviews - 180

4.9

98

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Summary

Avada.io has a 4.9 - star rating from 180 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    98%

    175 reviews

    175 reviews

  • 4 stars

    1%

    2 reviews

    2 reviews

  • 3 stars

    0%

    1 reviews

    1 reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    1%

    2 reviews

    2 reviews

  • J

    JL

    1 reviews

    Just got an email from Avada

    Just got an email from Avada Joy, some company I never even heard of before. They claimed I had points to redeem with a company I had a beef with ages ago. Thing is, I had unsubscribed from that company and explicitly asked them to delete my info. Clearly, they didn't bother, and Avada Joy didn't bother to check if the info they got was even legit or if I wanted to hear from them. Not impressed at all. Blocked them straight away. Honestly, I'm steering clear of any company associated with them from now on. Sick of these middleman outfits messing things up. I prefer dealing directly with a company. All this talk of boosting sales is just fluff getting in the way of a decent customer experience.

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  • D

    Daniels

    1 reviews

    I've been using AVADA Commerce for a while now

    I've been using AVADA Commerce for a while now, and I am really happy with the platform's features and the great support team behind it. The app has changed how I run my store, making everything easier and more organized. A big thanks to Mia and her fantastic team! Whenever I needed help, they were quick to solve my problems in a professional way. Their care for detail and customer service is really great. Mia, in particular, has been super responsive and helpful, making sure that my experience is nothing short of perfect. If you're looking for a dependable solution with great customer support, I highly recommend AVADA Commerce. Thank you, Mia and team, for your wonderfull work!

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  • C

    Carmine Caredda

    1 reviews

    Italy

    Great!

    I added Air Reviews to my shop, and let me tell you, the support was top-notch. Sonny was there to guide me through every step of setting up the review emails for my Italian and English-speaking customers. His patience was unmatched, and he had this knack for explaining things in a way that just made sense. He didn't just rush through it; he made sure everything was spot on and was super kind and professional answering all my questions. The app itself? It's a breeze to use. The design is sleek, and I love how you can tweak the emails and review widgets to fit your style. If you're in need of a solid review app with excellent customer support, this one's a winner. Hats off to Sonny!

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  • B

    Bilal Khan

    1 reviews

    Pakistan

    I gotta tell you about

    I gotta tell you about my experience with Avada's apps. They're a game-changer for our business. We started using them a while back, and everything just clicks. The apps run smoothly, no hiccups at all. What's really impressive, though, is their support team. These guys are on it. Anytime I've had a question or needed help, they've responded super fast, like within minutes. Kyle from their team is awesome. He walked me through the whole process, step by step, making sure I wasn't left hanging. He stuck around until everything was sorted out and running perfectly. It's rare to find such dedicated support these days. Highly recommend them if you're looking for reliable app solutions.

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  • M

    MARKUS WILLIFORD

    1 reviews

    United States

    I downloaded this app

    I downloaded this app and started tinkering around with it. Naturally, I had a ton of questions as I navigated through its features. What really impressed me was how quick the support team was to respond. They weren’t just fast; they were genuinely helpful, guiding me through every step with patience and clarity. Their support made the whole experience way smoother than I expected. If you're looking to create upsells for your store, this app is a solid choice. The team behind it really knows how to take care of their users, which makes a world of difference. Overall, I would definitely recommend giving it a try if you’re looking to boost your store’s performance.

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  • 松田

    1 reviews

    Japan

    I've been using Avada apps

    I've been using Avada apps on a couple of my Shopify stores, and honestly, it's been a game-changer. Setting everything up was pretty easy, and the features? They run like a dream. I had a little hiccup with one store, and the support team jumped in super quick. Hana, in particular, was a lifesaver, sorting things out faster than I expected. It's nice having a solution that really helps with keeping my store operations smooth and hassle-free. Overall, it's been a solid addition to my business toolkit, making things a lot more efficient and less stressful. Definitely feels like a reliable partner in managing the day-to-day chaos of running multiple stores.

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  • b

    bagvalley pk

    1 reviews

    Pakistan

    I reached out to Macy's

    I reached out to Macy's support the other day, expecting the usual runaround, but boy was I wrong. They jumped on my issue like a cat on a laser pointer. Seriously, I barely finished explaining my problem before they had a solution ready. What really got me, though, was how they didn’t just stop at fixing the issue. They went the extra mile, giving me tips on things I hadn’t even thought about yet. It felt like they were one step ahead, which was a nice change from the usual. Their professionalism and proactive attitude really stood out. It was like chatting with a friend who just happened to know everything about Macy’s. Definitely made my day brighter!

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  • k

    kevin dauphinais

    1 reviews

    Canada

    Using Avada's Cart Drawer app

    Using Avada's Cart Drawer app has been a fantastic experience for me. The app runs smoothly and offers great customization options that fit perfectly with my store. When I reached out to their in-app support, I got to chat with Kyle, and honestly, he was amazing. He helped me with everything I needed and even suggested some features I hadn't considered before. Thanks to him, the app is now flawlessly integrated with my store. I couldn't be happier with the service and functionality. It's not often you find an app and support team that work this well together. Highly recommend giving it a try if you want to enhance your store experience!

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  • P

    Prajapati Ketan

    1 reviews

    India

    Using the Air Product Reviews

    Using the Air Product Reviews App from Avada Commerce has been such a great experience for us. Setting it up was a breeze, and it fits right into our store without any hiccups. The way reviews are displayed is neat and sharp, and we love how we can tweak things to our liking. It really boosts customer confidence and we've noticed a nice bump in our conversion rates. The UGC features? They're a game changer, making our product pages look genuine and lively. And the support team? Top-notch! They're quick to respond and super helpful with any issues we have. All in all, this app is solid and dependable. Totally deserves a 5-star rating! 🌟

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  • G

    GB

    1 reviews

    United States

    I’ve been through a bunch

    I’ve been through a bunch of bundle apps for my Shopify store, and honestly, nothing really clicked until I found AOV.ai. Setting it up was a breeze, and whenever I hit a snag, their support team was incredible. I’d reached out to other apps before, but their responses were either slow or nonexistent. Not with AOV.ai! Their team, especially Dana, Tiffany, Kyle, and Annie, were super responsive and really went above and beyond to help me out. It’s rare to find such dedicated support, and it's a huge relief knowing they’ve got my back if anything ever pops up. Their top-notch service is why I’m sticking around. Big thanks to the team!

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  • z

    zontrek

    1 reviews

    India

    Using the Avada SEO Image

    Using the Avada SEO Image Optimizer for my store was a game-changer. The app is straightforward and really improved the speed at which images load, making a big impact on my site’s SEO. But what really stood out was the support from Nim. Nim was always there, super responsive, and went above and beyond to help me out with any questions I had. It’s not often you find a tool that works great and comes with such top-notch customer support. I’m really impressed and would definitely recommend this to anyone looking to enhance their online store experience. It's a combo of excellent functionality and support that makes it a must-have!

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  • L

    Lisa

    1 reviews

    United States

    I've been using this company's

    I've been using this company's app for a while, and it's been quite the experience. The app is super user-friendly, which makes my daily tasks way easier. Today, I had a bit of an issue, so I reached out to their customer service. Arthur was the one who picked up my call, and I was really impressed. He listened carefully, understood exactly what was going on, and assured me he'd get it sorted out. It felt like talking to someone who genuinely cared about fixing things. Arthur's assistance was top-notch, and it didn't take long for my problem to be resolved. If you're considering giving this company a try, I highly recommend it.

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  • Y

    Yeriel Romero Bertoni

    1 reviews

    Mexico

    I've tried my fair share

    I've tried my fair share of apps, but nothing quite measures up to this one. It's like finding the missing piece to the puzzle for my online store. What really sets it apart is the support team. They're not just responsive, they're genuinely helpful. I had a few hiccups setting things up, but Susan from support was a lifesaver. She walked me through everything with so much patience. It's rare to find that level of dedication nowadays. The app itself is super intuitive and has made my life so much easier. If you're struggling to find the right tool and need some real support, this is the one to go for. Highly recommended!

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  • S

    Sebastian

    1 reviews

    Argentina

    Last week, I reached out

    Last week, I reached out to the support team, and honestly, it was a real eye-opener. Sonny was the one who helped me out, and let me tell you, this guy knows his stuff. He didn't just stop at solving my problem; he actually took the time to explain everything clearly. It's not every day you find someone who's both super skilled and genuinely patient. And he stuck with it until everything was sorted out, no loose ends. I don’t usually rave about customer service, but this was something else. Hands down, one of the best experiences I've had dealing with support. I wish more companies had folks like Sonny on their team!

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  • E

    Emilia Lourdes De los Santos G

    1 reviews

    Mexico

    I was browsing for an

    I was browsing for an app that could really fit the vibe of my store, and I stumbled upon this gem. The interface? Super modern and just blends in with any shop layout. One thing that stood out was the built-in FAQ page, which is a lifesaver because Shopify doesn't have one on its own. I ran into some issues customizing my widgets, but the support team was amazing. Shoutout to Audrey, Ryan, and Hana – they were super quick in getting things just right for me. Honestly, it feels like they went above and beyond to make sure everything matched my store's style perfectly. Definitely a game-changer for my online presence.

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  • R

    Richard

    1 reviews

    Sweden

    When I was trying to

    When I was trying to set up the review system, Olivia from support was a lifesaver. She got back to me super fast and was really helpful. She walked me through the process with so much patience and professionalism, it was impressive. It's not every day you come across service like that—they genuinely care about their customers' success. If you're considering this app, go for it, not just because it has great features, but because the support team is top-notch. Seriously, the level of service they offer is rare, and it makes a huge difference. Highly recommend it for anyone needing a reliable app with stellar support.

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  • B

    Bianne Baguio

    1 reviews

    Philippines

    So great experience

    I had a great experience with Tobias helping me out on my Shopify store. He really took the time to explain the ins and outs of image optimisation, and how it could affect my site's performance and quality. What impressed me most was how he didn’t just stop at the basics. Tobias explored other ways to improve my live site, suggesting options that I hadn't even considered. He was super patient and friendly, making the whole process easy to grasp. No stress at all! I appreciated how thorough he was, ensuring everything was clear to me. Overall, it was a fantastic experience, and my site’s running smoother than ever.

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  • B

    Benjamin Counter

    1 reviews

    Romania

    I was having a bit

    I was having a bit of a tech headache with the Air Product Reviews app, and honestly, I didn’t know where to start. That's when I reached out to Avada’s support team. Avery was my go-to person there, and wow, they were just fantastic! They took me through each step with such clarity that even someone like me, who's not that tech-savvy, could understand. And guess what? The issue was sorted out in no time. It felt like a huge weight lifted off my shoulders. Their support is top-notch, and the app itself is pretty solid. If you’re on the fence about getting this app, I’d say go for it—you won’t be disappointed!

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  • S

    Shumair Aziz

    1 reviews

    United Kingdom

    Awesome!

    You know, dealing with tech stuff can be a real pain, but when I reached out to AOV.ai, Susan made all the difference. She was just awesome. Patient as ever, she took me through the whole process, explaining every little detail so I actually got it. And she didn’t just bail after the main part was done; she stuck around to make sure everything was smooth sailing on my side. It was like having a tech-savvy friend right by my side. Her kindness and professionalism? Top-notch. It's rare to find someone who genuinely cares and goes the extra mile like that. Hats off to Susan for making everything so much easier!

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  • M

    M K

    1 reviews

    Korea, Republic of

    I reached out to Avada

    I reached out to Avada support for some help with a review bulk action problem, and Hana was the one who assisted me. She got back to me super fast and explained everything really clearly. What really stood out was the video she sent, walking me through the steps. That made it so much easier to figure out what I was doing wrong. Hana was super patient and professional, never once making me feel rushed. Her guidance was spot on, and now everything's working just fine. Honestly, customer support like this is a rare find, and I'm really grateful for the help. If you need assistance, Avada's got you covered.

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  • e

    eleina antoun

    1 reviews

    Italy

    Let me tell you about

    Let me tell you about my experience with Pamela, a customer support wizard. From the get-go, she made me feel like I was chatting with a friend. She just gets it, you know? It’s like she can read your mind and knows exactly what you need. I had a tricky issue, but Pamela handled it like a pro. She didn't just solve it; she explained everything so clearly. And talk about quick! I barely hit send, and there she was, ready to help. It’s rare to find someone who’s not just good at their job, but genuinely caring too. Pamela is a real gem in customer support, and I couldn't be happier with the service I got.

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  • M

    Mirza Umar

    1 reviews

    Pakistan

    I had to reach

    I had to reach out to Avada's support team, and wow, what a relief it was! I was having this issue that was really bugging me, and I was a bit worried about how long it might take to fix. But the team jumped in quickly and totally got what was going on. They walked me through everything, step by step, and didn’t make me feel dumb for asking questions. The support folks were super patient and knew their stuff inside out, which made everything so much easier. Honestly, it felt like having a tech-savvy friend by my side. If you’re on the fence about Avada, go for it—great product and even better support!

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  • B

    Belvado

    1 reviews

    Lithuania

    I gotta share my experience

    I gotta share my experience with this Shopify app—it's been a total game-changer! I had a few things I wanted to tweak, and reaching out to their support team was the best decision ever. Every time I contacted them, they were super fast and helpful. Macy, one of their support stars, really stood out. She went above and beyond to make sure everything was just the way I envisioned it. It's not every day you find support that’s this dedicated and efficient. If you're looking for an app with excellent support, this one's definitely worth trying. Macy and the team really know how to make customers happy!

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  • N

    Nil Kutluk

    1 reviews

    United Kingdom

    Let me tell you about

    Let me tell you about my experience with one of the top apps on Shopify. Whenever I run into a snag, there's always someone ready to help me out right away through chat. It's not some robot, but actual people on the other end. Just today, I got connected with Pamela in mere seconds after I asked my question. She quickly looked into the issue and had a solution for me in no time. It's not a one-off thing either; every time I reach out, their customer service is spot on. Aveda really nails it with their valuable service and top-notch support. If you need an app that backs you up, this one's a winner.

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  • S

    Sabby Zaman

    1 reviews

    Bangladesh

    As a Shopify Developer and

    As a Shopify Developer and UI Designer, I've tried countless tools, but this app? It's a game changer. I’ve integrated it into all my stores, and it’s like a weight lifted off my shoulders. Image optimization and SEO improvements used to take forever, but now it's all automated and seamless. Imagine saving hours you’d spend tweaking thousands of images manually! If you’re considering it, jump on the bandwagon before it switches to a paid model. You won't want to be that person stuck doing everything manually. Honestly, it's one of those rare finds that I can’t imagine running my stores without.

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  • D

    Day Trip Supply

    1 reviews

    United States

    You know, dealing with customer

    You know, dealing with customer support is usually a drag, but this team really impressed me. Kipuka, in particular, was a game-changer. I was struggling with a bunch of issues and some design tweaks that just had to be perfect for my peace of mind. She stepped in and sorted everything out like it was nothing. It's wild how she got what I needed just from my vague descriptions. Her responses were super fast, and she always had the right solutions up her sleeve. Honestly, it's rare to find support like this, where you feel genuinely understood and helped. These guys definitely set the bar high!

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  • M

    Mark.

    1 reviews

    Netherlands

    Super quick help –really nice!

    I had a question about my website, and Audrey and Anivia from the Air Product Reviews team got back to me super fast. It was so quick, I was still typing when they already had the answer. They fixed the issue in a clean and simple way, like they knew exatly what to do from the start. No hold-ups, no messing around—just quick action and smart moves. Help like that doesn’t happen often. Audrey and Anivia made what looked like it might take all day into something sorted fast. If you use Air Product Reviews, you’ve got a real good team behind you. Big thanks—you both realy helped me out!

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  • M

    Mohit

    1 reviews

    India

    I stumbled upon the Avada

    I stumbled upon the Avada air product review app the other day, and let me tell you, it’s been quite the game changer. This app's not only free but super user-friendly. I mean, navigating through it felt like a breeze, even for someone like me who’s not super techy. And the support team? They’re absolute stars—always ready to help and respond quickly whenever I had a question or two. It’s been a refreshing change from some of the other apps I’ve tried. Overall, using this app has been a pleasure, and I’m genuinely impressed with how much easier it’s made my life. Kudos to the team behind it!

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  • O

    Oussama YAHIAOUI

    1 reviews

    Algeria

    I had to reach

    I had to reach out to customer service, and it was surprisingly smooth. Dana got back to me super fast, and it was like she already knew what the problem was. No endless emails or repetitive questions, just straight to the point. She explained things in a way that made sense and took care of everything without me having to chase for updates. It's not often you find support that’s both efficient and easy to deal with. I felt like a valued customer, not just a number. The whole experience left me feeling relieved and grateful. Definitely a standout example of how customer service should be.

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  • M

    Max Frag

    1 reviews

    Canada

    Switching to Shopify was a

    Switching to Shopify was a big step for us, and we decided to give Avada a shot for our SEO needs. The app itself is packed with features, which was great, but honestly, it was the support team that really stood out. They were super helpful and always ready to assist, no matter what questions or hiccups we had along the way. It's like they’re always there, making sure everything runs smoothly. The options available in the app are solid, but having a team that knows their stuff and is quick to help made all the difference for us. If you're considering Avada, the support makes it worth it.

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Rating on other websites

  • Trustpilot

    5.0

  • G2

    4.9

About Avada.io

AVADA Commerce stands as a prominent extension builder for Shopify, specializing in providing comprehensive e-commerce solutions for online businesses. With a dedicated focus, they offer a range of modules designed to enhance the functionality of Shopify stores. Clients benefit from not only the solutions themselves but also from the platform's commitment to excellent support services. The modules provided by AVADA Commerce are not only diverse but also officially recognized for their quality. This dedication to quality assurance ensures that businesses leveraging their services can trust in the reliability and effectiveness of the e-commerce solutions provided.

Key Details:

  • Location: The company is headquartered in Middletown, Delaware, United States.
  • Founders: Avada.io was founded by Sam Thomas.
  • Foundation Date: The company was established in the year 2014.
  • Translation language