Reviews Summary

AuthorHouse.com has a 2.4 - star rating from 17 reviews, indicating a low level of customer satisfaction!

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8 Reviews
Rating (1.0)

About company

AuthorHouse, a prominent name in supported self-publishing services, has been assisting authors worldwide since 1997. With a track record of helping over 50,000 authors publish a remarkable 70,000 titles, AuthorHouse is dedicated to supporting authors in achieving their unique definitions of success. Whether authors aspire to see their books in stores, on television or optioned for film, AuthorHouse provides the necessary tools and services. The company's commitment lies in empowering authors to realize their publishing goals and make a mark in the literary world. With a wealth of experience, AuthorHouse continues to be a trusted partner for authors navigating the publishing journey.

Key Details:                                                                  

  • Location: The company is headquartered in Bloomington, Indiana, United States.
  • Founders: AuthorHouse.com was founded by Michael Thomas.
  • Foundation Date: The company was established in the year 1997.

Customer reviews

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(2.0)
My book looked good when it
by Bill

My book looked good when it got published. That was okay. But I need to tell anyone who wants to write a book to be careful. Even though my book was voted one of the best and has been out for over ten years, AuthorHouse says it only sold 250 copies and I only got 12 cents for each eBook sold! That's really low! For the paperback and hardback versions, I might get $1-$2 per book, even though it sells for more than $25. So, I only get about 5% of the book's price or less. Where does the rest of the money go??? If you self-publish there, you might lose a lot of money unless it's just for your ego. My book is sold all over the world and in big bookstores like Barnes and Noble, and it usually gets 4-5 stars. I think the whole industry is a joke and a scam and needs to be looked into more. AuthorHouse will give you lots of excuses why your book doesn't sell and why you get such low royalties. It's never their fault, and they say they'll do everything to help you, but really they're just helping themselves to your money. Don't believe them. Something is really wrong there, and that's why I'm on Trust Pilot because I don't trust AuthorHouse. The company and the whole industry need to be checked out properly, and authors should get the money they deserve. If the royalties are right after all the costs are taken out, then this is the worst-run company I've ever seen. You can self-publish if you want, but be ready for your book to probably not sell much (maybe less than 50 copies) and for you to lose a lot of money. I'm going to write another book, but I won't use AuthorHouse again.

(1.0)
My interaction with this publishing company left much to be desired
by mia caven

My interaction with this publishing company left much to be desired. After politely explaining my financial constraints and expressing concerns about the high cost of their publishing deal, the representative was dismissive and abruptly ended the call. When I reached out to another employee about the issue, they attempted to push me into a deal as well. Despite promises of a manager contacting me to address my complaint, no such follow-up occurred. Subsequent online reviews detailing my experience prompted a response from the company, acknowledging the problem and pledging to address it. However, the overall lack of professionalism and unresponsiveness from the customer service team raises serious concerns about the company's legitimacy. Given my experience, I caution others to carefully consider alternative and more reputable publishing options before engaging with this company.

(1.0)
Warning
by Makheni

Warning! Beware of this publishing nightmare! In 2018, I lost $1,800 to Author House Publishing. Despite dealing with six different consultants over six years, including Leigh Allen and Nolan Estate, my book project was a disaster. The editorial service, promised to be finished in 2023, never materialized. They incessantly pushed unnecessary services and bombarded me with calls to buy additional packages. After submitting my manuscript, no editor was assigned, and my calls went unanswered. The promised Christmas discount was a sham. On 12/12/23, they abruptly canceled my editing with a vague excuse. A six-year ordeal with this scam—Author House Publishing is a disgrace to aspiring authors! I were dealing for six years : Leigh Allen PRODUCTION SUPERVISOR Nolan Estate editorial supervisor April Roma Raven Tan May Johnson Annabelle Mendez All my book project Coordinators

(1.0)
Communication with this company is a major
by steven taylor

Communication with this company is a major issue – they take forever to respond to emails and redirect you to different departments without resolving concerns. I made the mistake of paying the full amount upfront for my book, "My Life in a Letter," only to find that my dyslexic issues with vowels and punctuation were completely ignored. Despite my attempts to address the errors and the cover not meeting my expectations, it took five months to get a response. The upfront payment system lacks clarity, leaving me clueless about where to specify details for the cover. Unfortunately, the lack of communication and quality control has left me with a shameful and embarrassing book, and I'm reluctant to continue publishing with them.

(1.0)
Hello, this is Tami LYN sharing my
by Tami LYN

Hello, this is Tami LYN sharing my experience with Author House. As a legally blind author, my journey with them regarding my book "What is Kwanzaa?" has been disheartening. Mistakenly including my rough draft as the final manuscript led to errors, from misspellings on the checkout page to incorrect covers. Relying on collaborators is crucial for me, and the lapses have been challenging. Despite promoting the book offline, discovering these issues belatedly is regrettable. Hopefully, with time, these challenges will resolve. Blessings to those who can visually review and correct their work. Peace, Tami LYN.

(2.0)
I'm quite displeased with the outcome
by Frankie

I'm quite displeased with the outcome of my project, which I believe falls short in capturing the essence of my artistic writing and the editing proficiency of the alterhouses. While the overall quality is at 90%, I expected nothing less than a full 100% greatness, given the payment involved. The delayed delivery of the complimentary five copies of my book has only recently brought to my attention the issues within my project published through your establishment. I intend to reach out to Author House to discuss these concerns, seeking correction and a reprint of the material.

(1.0)
Communication is a major issue with
by steven taylor

Communication is a major issue with this company. They seem too busy to address concerns promptly, often deflecting responsibility to other departments. My dyslexia was overlooked, leading to embarrassing errors in my published book. Despite paying upfront, the lack of guidance on where to input details for the cover and content caused confusion. Attempts to rectify the situation after five months resulted in additional charges. The desired book quality remains elusive, leaving me hesitant about publishing my next three books with this company.

(1.0)
I initially stated that I wanted my book
by April

I initially stated that I wanted my book to be a size of 8.5x11. During the process it was changed to 6x9. I didn’t know until I actually ordered a copy for myself. I immediately asked for it to be reformatted. I have worked with several people since. Most do not respond in a timely manner. I have to send four or five emails before I get a response. This has been going on since October 2023. It is currently mid December 2023 and I am still waiting to approve the reformatting of my book.

(1.0)
My experience with the company
by Keith G

My experience with the company has been shit. Despite clearly stating my book size preference as 8.5x11, it was inexplicably changed to 6x9 without my knowledge. Discovering this only upon receiving my ordered copy was disappointing. The process of rectifying the issue has been a prolonged ordeal since October 2023, marked by unresponsive communication. Multiple emails are required to elicit a delayed response. Approving the reformatting, now in mid-January 2024, is an ongoing wait.

(3.0)
The customization of my artwork fell
by Anonymous

The customization of my artwork fell short of my preferences, and the prolonged duration to complete the children's book was dissatisfying. The cost was also a concern. Although someone else intervened to improve the book, my sentiments oscillate between satisfaction and dissatisfaction. Having been a customer since 2006, I believe there's room for improvement, and a partial refund would have been fair. Thanks to the team.

(1.0)
The company lacks commitment to
by carolyn mccall

The company lacks commitment to its promises, showing a glaring absence of genuine concern for my book. Instead of personalized attention, I feel like a mere statistic or, worse, an afterthought. The apparent disregard for reading or engaging with my work is disheartening, reflecting a disappointing lack of accountability in delivering the promised services.

(2.0)
Author House seems to only care about money.
by RI-LEE

Author House seems to only care about money. They don't care if you're struggling mentally or if you're inexperienced. They promise success without knowing if it's true. Dealing with them was stressful. I had to fight to get my money back, and they still kept £60. Think carefully before publishing with them.

(5.0)
Engaging a publisher for my debut
by Stephen Spen

Engaging a publisher for my debut book was surprisingly smooth. The entire printing and publishing process, a first for me, turned out to be more manageable than anticipated. The AuthorHouse team facilitated the journey, making it an unexpectedly enjoyable experience.

(3.0)
As an author, I had my book "The Legend of Kringle" published with them
by Joe Sammartino

As an author, I had my book "The Legend of Kringle" published with them. The illustrations turned out great, and the overall quality of the book was excellent. No complaints.

(5.0)
Working with AuthorHouse was quite simple and pleasant.
by Jemma

Working with AuthorHouse was quite simple and pleasant. Their investment made publishing smooth. I plan to use them for my next 4 books.

(5.0)
Company did what they promised.
by Phillip

Company did what they promised. They answered all my questions. It was easy to contact them. I am very satisfied. Thank you.

(5.0)
Virginia made sure we
by Lord

Virginia made sure we grasped everything fully, so we could move forward with confidence! Her enthusiasm kept us going!

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