I interacted with Enrique and found him
I interacted with Enrique and found him professional and responsive. He helped me find the right plan for my trip and a good price. What bothered me was that once you buy tickets, if you cancel or change them, you're in trouble. Yes, you can get insurance, but come on. I bought them 6 months early. You'd think there'd be some wiggle room. This was for business class too. They should let you know upfront before you buy. Maybe I'm just used to Southwest. Anyway, Grant was great.
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Replying to Mark Simpson
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AranGrant.com
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Hi Mark, Thanks for your feedback! We’re glad Enrique was helpful and responsive in finding the right deal for your trip. We understand your concerns about flexibility—airline rules can be strict, especially for business class. We’ll work on making those details clearer upfront. We appreciate your honesty and hope to assist you again! Truly yours, AranGrant Team
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