American Safety Council

Course worked on my phone

Registration was quick. Modules ran fine on mobile and the identity checks were simple. A timer ran between sections, but it passed fast.

Timer ticked down forever

That last module felt long with mandatory timers. When the certificate email landed, I actually fist pumped at my desk. Worth it in the end.

Chat agent saved me time

Got a fast reply on certificate delivery and how to expedite. The instructions were crystal clear, and the rep was kind and professional.

I wish I could give 0 stars.

I wish I could give 0 stars. Why are you making me pay again for the certificate I already paid for? This is a dishonest and unfair practice. Kindly send me the safe driver course certificate that I have already finished.

They didn't send me the defensive

They didn't send me the defensive driving course certificate to me or my insurance company, even after I asked over the phone for a soft copy. They told me they couldn't do it, which I found hard to understand. They could offer the course online, but couldn't send the certificate through email. It was really surprising. After almost two months, neither I nor my insurance company have received the certificate.

If I could give 0 stars, that would be more fitting here.

If I could give 0 stars, that would be more fitting here. This is a fraud. They are impossible to reach and block you from accessing courses because of their system problems. They then have the nerve to make you pay to redo the course. STAY AWAY!!!

I bought the course but couldn't log in.

I bought the course but couldn't log in. I had to keep typing the phrase until the bar filled up, but as soon as it was nearly done, the bar reset. I tried many times to reach out to them, but it was impossible; only messages were sent.

Would rate it a zero if I could.

Would rate it a zero if I could. Took a mature driver's course (and passed) almost a month ago but still no certificate. I've called several times and always get the same reply, "We don't know where the first one went." They say they sent another one (2 weeks ago), but still no sign of it. Thinking of filing a complaint for scamming older people!

They did not give me the defensive driving

They did not give me the defensive driving course certificate or send it to my insurance company. I asked them on the phone for a soft copy, but they said they can't do it. I don't get why they can do online training but can't email the cert. It's surprising. Nearly two months now, neither my insurance company nor I have gotten the certifcate.