Reviews Summary

AlpineHomeAir.com has a 4.8 - star rating from 5 reviews, indicating a high level of customer satisfaction!

5 stars
4 Reviews
4 stars
1 review
3 stars
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1 stars
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Rating (1.0)

About company

Serving hundreds of thousands of customers, this company takes pride in offering name-brand, contractor-grade products for comfortable and healthy indoor living. Direct shipping ensures low prices and fast nationwide delivery, typically within one to three business days. Orders placed by 1 PM Central ship the same day if all products are in stock. Their extensive product range includes air conditioners, electric furnaces, indoor air quality products, tools, and more. With a commitment to efficiency and customer satisfaction, this company is a reliable source for all your home comfort needs.

Key Details:                                                                  

  • Location: The company is headquartered in Chicago, Illinois, United States.
  • Founders: AlpineHomeAir.com was founded by Andrew Arthurs.
  • Foundation Date: The company was established in the year 2002.

Customer reviews

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(5.0)
My experience with Alpine went well
by Rahmen

My experience with Alpine went well, it was easy and quick. The agent asked what I needed, wanted a pic, and suggested the right thing. Paying and getting it shipped were simple and on time too.

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(4.0)
They was pretty helpful on the phone
by Anonymous

They was pretty helpful on the phone with pickin' the right unit. They guided me to their brand to save a few bucks and it seems real good quality. I ordered the package unit and it showed up in 2 days! I hope I don't need parts for a long time but I'm confident if there is a problem that I wont wait long at all for any parts I need.

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(5.0)
My interaction with Alpine Air was positive
by Jonathan S.

My interaction with Alpine Air was positive despite shipping challenges beyond their control. The representative, who contacted me, demonstrated genuine effort in resolving the delayed heater delivery. She actively assisted in investigating the shipment discrepancies and addressing the shipper's failure to adhere to delivery instructions. While the delivery hiccup wasn't Alpine's fault, their customer support displayed a commendable commitment to problem-solving.

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(5.0)
This mini-split from Alpine Home Air
by SgtLat L.

This mini-split from Alpine Home Air stands out for its straightforward DIY installation and reliable performance. Having tried other leading brands, I found the price point here to be unbeatable. Alpine Home Air delivers not only on affordability but also on careful packaging and swift delivery. The attention to detail in protecting the unit, especially the delicate radiator fins, was evident—no dings or damages. I plan to return for future purchases and confidently recommend their products.

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(5.0)
It arrived promptly and in excellent condition
by Kasey W.

We ordered this product, and it arrived promptly and in excellent condition. The installation was straightforward, and any questions I had were quickly addressed by the customer service team. They were prompt, knowledgeable, and more than willing to assist, even with queries that could have been answered by closer reading of the instructions. Overall, a positive experience with responsive customer support and a user-friendly installation process.

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