AelfricEden.com Reviews - 126

I stumbled upon this site

I stumbled upon this site while looking for something special for my daughter. Unfortunately, my package got stolen, which was a real bummer. But then I reached out to customer service and talked to Brian. Let me just say, he was fantastic. He really went out of his way to help me out and made sure I got a new package. It was such a relief to have someone so helpful in a tough situation. Huge thanks to Brian and the team for turning things around for me!

Definitely gonna shop with them again!

I recently ordered a couple of T-shirts, but they turned out to be a bit too big. Decided to return them for a smaller size. I was pleasantly surprised with how helpful the support team was. They responded quickly, even on weekends, and guided me through the entire exchange process. It was such a smooth experience, and I got the new shirts in no time. I really appreciate the effort they put in to make things right. Definitely gonna shop with them again!

Helpful

I recently had a problem with my sweater, and Stephanie came to the rescue! She was so patient and took the time to explain everything to me. I was feeling pretty frustrated, but she made the whole process a lot easier. She really knew her stuff and was super helpful. I can't thank her enough for turning a stressful situation into a smooth one. If you ever have any issues, I hope you get Stephanie to help you out. Big thanks to her for all the support!

I had to change my

I had to change my address and they were super quick about it, took less than a day! Honestly, their customer service is awesome. They replied to me so fast, I didn't expect that. The whole process was smooth and easy, no hassle at all. They really know how to make things stress-free. If you need help with anything, they'll sort it out in no time. Highly recommend them for their efficiency and helpfulness. It's rare to find service this good nowadays.

I ordered a hoodie

I ordered a hoodie as a gift and accidentally picked the wrong color. Panic mode! Quickly shot an email to customer service, and they got back to me almost instantly. They managed to change the color and kept me in the loop with updates the whole time. Seriously, their customer service is top-notch! This was my first purchase from them, and I’m definitely coming back for more. They made the whole process so smooth and stress-free. Highly recommend!

I was in a bit

I was in a bit of a pickle after placing my order because I forgot to update the sizes in my cart. I was worried since these were gifts and I didn't want to mess up. I reached out to the company and got in touch with Brian. He was absolutely amazing! Brian responded to my several emails really quickly and with a lot of patience. He managed to fix my order, ensuring the right sizes were shipped. Big shoutout to Brian – you totally saved the day!

I accidentally ordered the wrong

I accidentally ordered the wrong size and needed to fix it quickly. I emailed customer service, and Donna jumped right in to help. She assured me that she would change the size for me as soon as the shipment arrived. Honestly, I was a bit worried, but Donna made the whole process super easy. The quick response and helpfulness really impressed me. I'll definitely be buying from them again in the future. Huge thanks to Donna for saving the day!

I recently had a great

I recently had a great experience with Aelfric Eden. Ordered a medium, then realized I needed a large instead. Customer service was on it! They responded super fast and got my order changed in no time. They even followed up with a few emails to make sure everything was good. I'm so impressed! The clothes are cute, but the customer service really stands out. Definitely recommend shopping here if you want awesome support and adorable outfits!

I had a situation

I had a situation where I needed to change the size of a sweatshirt I'd already ordered. Mary Rose and Jamie were super helpful and made the whole process so easy. They listened to my concerns and took care of everything quickly. It’s not often you get customer service like that. They really went above and beyond to make sure I got what I needed. Just wanted to give a shout out to them both for being so awesome. Thanks a ton, you two!

I ordered something and noticed

I ordered something and noticed I'd left out part of my shipping address. I quickly emailed customer service, hoping for the best. To my surprise, within just a few hours, I got a response from an actual person named Mary Rose. She assured me the correct info was sent to the warehouse. It wasn't one of those annoying automated replies, but a real person helping me out. I'm really impressed with their quick and friendly service!

I got the wrong size

I got the wrong size by mistake when ordering from Aelfric Eden and was pretty bummed. I decided to contact their customer support to see if they could help, and they were amazing! They quickly fixed my order and sent the size I actually wanted. Their clothes are top-notch, and the support team was super quick to respond. I'm really happy with the whole experience and can't recommend them enough. Thanks a bunch, Aelfric Eden!

Ordered a jacket last week,

Ordered a jacket last week, but the size was off. Was pretty bummed at first. I reached out to the support team and they were super quick to help. They got back to me almost instantly, saying they were already on it. They promised a replacement and it was processed right away. Made me feel like they genuinely cared. Kudos to the support team for sorting it out so smoothly. Makes me feel good about shopping here again.

I had some issues with

I had some issues with customer support at first, but then Brian stepped in and totally changed my experience. He was super professional and kind, really went out of his way to help me. I wasn't getting the support I needed until Brian showed up. Because of him, I'm definitely sticking with Aelfric Eden for future purchases. Also, their hoodies? Top-notch quality. Thanks a ton, Brian, you made a huge difference!

Had a bit of a

Had a bit of a hiccup with my order—two sweatshirts vanished during shipping. I reached out to customer service, kinda frustrated, and got connected with Donna. She was pretty awesome. She tried to track down what happened but hit a wall with the local courier. Instead of leaving me hanging, Donna decided to send out new sweatshirts. Honestly, that was a relief. Big thanks to Donna for sorting things out.

this company has won me over

I gotta say, this company has won me over. Their customer support is seriously on point and they really helped me out when I needed it. Their clothing is just great, and I keep coming back for more. The deals they offered this year were amazing! I'm super excited to see what new stuff they'll have next. Big shoutout to the customer support team for being so helpful and quick to assist. You guys rock!

I ordered a gray hoodie

I ordered a gray hoodie for my granddaughter, but she texted me later wanting white instead. Tried calling the company twice before 4pm but didn't get anyone live. So, I sent an email to request the color change. To my surprise, Donna got back to me just a few hours later and said it was all sorted out. For a Sunday, that was pretty quick! Really happy with how fast they handled it. Thanks a bunch!

I had an awesome experience

I had an awesome experience with this company. I sent them an email and they got back to me so fast, like in less than an hour! The person who replied was super nice and really helped me out with my issue. It's not often you find a brand that takes customer service this seriously. Seriously, their service is just the best. Love how they treat their customers and I'm definitely sticking with them!

Went shopping here twice now

Went shopping here twice now and gotta say, their clothes are awesome for the price. Had a small hiccup with my order last time, but Donna sorted it out in no time. Really impressed with how fast they fixed things. The quality of the clothes is fantastic and you just can’t beat the prices. Definitely planning to come back for more soon. Shopping here has been a great experience overall.

I messed up my order

I messed up my order and chose the wrong color for a sweatshirt. I reached out to the company's customer service, hoping they could help me fix it before it shipped. Surprisingly, they responded quickly and managed to change the color for me. I was so relieved and impressed with how friendly and efficient they were. It's not every day you find such good service! Thanks a lot!

I ordered a hoodie and

I ordered a hoodie and messed up the color. Panicked, I shot them an email hoping they'd fix it. By the next morning, they had already sorted it out and confirmed the change. Couldn't believe how quick they were! It was such a relief. Honestly, their customer service is top-notch. Super easy to deal with and made the whole process stress-free. Will definitely shop here again.

Definitely planning to order from them again!

I recently ordered an item, but it turned out to be out of stock. I reached out to the help desk, and they were super helpful. They quickly suggested a similar item and sorted everything out in no time. The staff was incredibly friendly, making the whole process smooth and stress-free. I was really impressed with their service. Definitely planning to order from them again!

I had a bit of an issue with my order

I had a bit of an issue with my order – it got sent to the wrong place. But wow, Jamie, Donna, and the whole support crew really stepped up. They were on it, keeping in touch with me all the way through until it was sorted out. The folks at Aelfric Eden genuinely care and went above and beyond to help. Big shoutout to the team for being so awesome. Thanks a ton, guys!

I had a bit of

I had a bit of trouble with my purchase and decided to contact customer support. They were super helpful and got back to me really fast. They offered several ways to fix the issue, which was awesome. The whole thing went smoother than I expected and took hardly any time. In the end, everything was sorted out perfectly. Definitely impressed with their service!

I made a mistake ordering

I made a mistake ordering the wrong size, and then I checked more reviews and photos. Realized it was gonna be too big. So, I shot them an email, hoping they could switch it before it shipped. To my surprise, they got back to me in like 30 minutes! They sorted everything out for me, no fuss at all. Seriously, their customer service is on point.

The whole experience was just awesome

I ordered the wrong size by mistake and was kinda worried. Sent an email a couple of days later, hoping they could help me out. To my surprise, they got back to me super fast, like within a day. They said switching sizes wasn’t a problem at all. Everything got sorted out so smoothly. It was such a relief! The whole experience was just awesome.

Can’t wait to shop here again!

I recently bought a few items and I gotta say, they’re really well made and worth every penny. Had to swap one for a different size, and the customer service team was super responsive. They offered several ways to handle the exchange, which made it really convenient for me. Definitely a great experience overall. Can’t wait to shop here again!

I ordered a hoodie but

I ordered a hoodie but got the size wrong. Emailed customer service in a bit of a panic. Donna was super helpful and managed to change my order without any fuss. The hoodie arrived, and it's honestly great quality and super comfy. Couldn’t be happier with how it turned out. Big thanks to Donna and the team for sorting that out so smoothly!

I just had the best

I just had the best experience with this company! I messed up my order and was kinda worried, but they got back to my email super quick, like within a few hours. They sorted everything out for me without any hassle. I'm definitely gonna order from them again. It’s nice to see a company that actually cares about its customers.

Late night shopping mistake, ordered

Late night shopping mistake, ordered a large instead of medium. Realized it at 11:30 PM and was like, "Oh no, what now?" Decided to contact them, not expecting much at that hour. But wow, got a reply in five minutes! They fixed my order right away. Never had such quick and helpful customer service before. Super impressed!

Ordered a hoodie from Elfric

Ordered a hoodie from Elfric Eden and messed up the delivery address. Customer service was amazing! They got back to me super fast, fixed the address, and kept me in the loop the whole time. I'm really impressed by how they handled everything. Definitely recommend them if you're looking for great service and cool clothes.