Abby Health

4.6

21 reviews
  • 5 stars

  • 4 stars

  • 3 stars

  • 2 stars

  • 1 stars

92%

92% of reviewers recommend Abby Health. Top Rated in this category

Top Rated

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Category:

Health & Medical

Abby Health is 456 out of 752 best companies in Health & Medical on RealReviews.io

See all 21 reviews

About Abby Health

Abby Health is a leading Australian online health clinic providing fast, affordable, and trusted telehealth services. Patients can access prescriptions, referrals, medical certificates, and follow-up care entirely online. The platform connects users with qualified Australian doctors and nurse practitioners, with Medicare bulk-billing available for eligible patients. Abby Health emphasizes convenience, safety, and patient-centered care through intelligent tools and clinically audited consultations. Over 150,000 Australians have used the service for a wide range of health concerns, making it a trusted digital clinic for everyday healthcare needs.

Key Details:

  • Location: The company is headquartered in Sydney, New South Wales, Australia.
  • Founders: Abby Health was founded by Charlie Veitch.
  • Foundation Date: The company was established in the year 2021.

  • Translation language

Rating on other websites

Deals & Promo Codes

This brand has no active deals yet. Got one? Share it with the community.

Customer reviews

Sort:

Sort by:

  • Sort by:
  • By location relevance
  • By date
  • By rating (low to high)
  • By rating (high to low)

Rating:

Filter by:

  • N

    Nathan

    1 reviews

    Certificate in my inbox

    On my tram ride, the consult wrapped and a medical certificate pinged my phone seconds later. Felt modern and weirdly calming.

    0 comments

    Replying to Nathan

    The comment must be at least 10 characters.

  • R

    Rob Butler

    1 reviews

    Support sorted my query

    Live chat replied within minutes, clarified bulk-billing eligibility, and fixed a minor account typo. Professional tone and clear instructions. Issue fully resolved.

    0 comments

    Replying to Rob Butler

    The comment must be at least 10 characters.

  • L

    Lena Vu

    1 reviews

    Same-day care, no fuss

    Registered with Medicare details, picked a time, and chatted with a GP in under 30 minutes. Docs and scripts arrived in the app. Rebooking the same clinician is a nice touch.

    0 comments

    Replying to Lena Vu

    The comment must be at least 10 characters.

  • M

    Mark

    1 reviews

    Australia

    Rude and Unprofessional

    This has happened multiple times with this company. They are always late and reschedule appointments - often by hours. When they call, they let the phone ring barely enough to pick up before they hang up. Tonight they were over 2 hours late - I answered the phone and said I would get my wife, who they appointment was for. When I gave her the phone a few seconds later they had already hung up. They are rude and unprofessional. Try someone else.

    Cons

    • Always late, often by hours, for appointment. Barely give you time to answer the phone. Hang up on you with no warning.

    0 comments

    Replying to Mark

    The comment must be at least 10 characters.

  • C

    Cecil Page

    1 reviews

    Clear, calming design

    The app feels secure and steady. I felt calmer tracking habits with simple charts. Few taps to learn.

    0 comments

    Replying to Cecil Page

    The comment must be at least 10 characters.

  • T

    Tina Hiller

    1 reviews

    Clear privacy language

    I’m cautious with health info, so I read everything. Policies were readable, and settings gave me control. Felt respected, not pushed.

    0 comments

    Replying to Tina Hiller

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • M

    Mary Lion

    1 reviews

    Support answered thoughtfully

    Asked about data deletion, got a precise, friendly response the same day with steps and timelines. My question was fully resolved.

    0 comments

    Replying to Mary Lion

    The comment must be at least 10 characters.

  • A

    Alexa N

    1 reviews

    Little notification, big relief

    A gentle ping reminded me to log a symptom, and it felt like someone had my back. Short tap, done. I actually smiled at my phone.

    0 comments

    Replying to Alexa N

    The comment must be at least 10 characters.

  • E

    Emma DC

    1 reviews

    Comfortable health app start

    Signing up felt safe and quick. The privacy explanations were easy to understand, and navigation was clean. I appreciated the clear consent prompts and helpful onboarding tips.

    0 comments

    Replying to Emma DC

    The comment must be at least 10 characters.

  • G

    Glenn Ryan

    1 reviews

    Privacy question answered

    Asked how my data is stored. Support outlined encryption, retention windows, and deletion steps with links. Calm, specific, and quick.

    0 comments

    Replying to Glenn Ryan

    The comment must be at least 10 characters.

  • L

    Lory Ice

    1 reviews

    Setup felt respectful

    Account creation explained permissions clearly, and I could opt into reminders later. The home screen made journaling and appointments obvious, without pushing advice.

    0 comments

    Replying to Lory Ice

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • D

    Dayton

    1 reviews

    Useful app for organizing care

    I added meds, set appointments, and shared a summary with my partner. One sync permission confused me, but the help article fixed it. Notifications are respectful of quiet times. What stood out is the privacy detail and clear export options.

    0 comments

    Replying to Dayton

    The comment must be at least 10 characters.

  • L

    Leslie

    1 reviews

    Felt more in control

    Quality design and clear labels made me feel calm about my health tasks. After using it a week, I’m genuinely more organized.

    0 comments

    Replying to Leslie

    The comment must be at least 10 characters.

  • C

    Carlos Blair

    1 reviews

    Fast, thoughtful response

    Asked about data deletion and got a clear, friendly walkthrough with links. Response came same day and answered everything.

    0 comments

    Replying to Carlos Blair

    The comment must be at least 10 characters.

  • C

    Christer

    1 reviews

    Helpful tracker, cautious about data

    I used it to track migraines and meds. Setup was quick, charts were helpful at my appointment, and reminders behaved. I’m cautious about data, but their privacy page is clear and export worked fine. A couple of screens are text-heavy, yet the core features help.

    0 comments

    Replying to Christer

    The comment must be at least 10 characters.

  • T

    Tobias Meis

    1 reviews

    Simple health check-ins

    Sign-up was simple, and the app nudged me to log meds and symptoms without nagging. I set reminders and shared a summary with my doctor. Felt manageable.

    0 comments

    Replying to Tobias Meis

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • C

    Chantelle T.

    1 reviews

    Australia

    Really great service to have!

    Really great service to have! My time with Abby Health was very good and I surely suggest the Doctor I met for my appoinment.

    0 comments

    Replying to Chantelle T.

    The comment must be at least 10 characters.

  • W

    Wendy R

    1 reviews

    Australia

    I’m really happy I discovered this app.

    I’m really happy I discovered this app. Suggested by a pharmacist in my area, where getting a medical appointment is always hard and GP lists are full, so many people have to go to ED. On a public holiday Monday, I logged in. Filled in some details and a GP call was arranged in just 4 hours. No waiting rooms, and the call started exactly on time. Quick, professional, and I got my prescription straight away by sms. Feeling much better already! And it was bulk billed too!! Definitely recommend it!! Thanks Abby Health!!

    0 comments

    Replying to Wendy R

    The comment must be at least 10 characters.

  • J

    Julie Bradley

    1 reviews

    Australia

    I really liked this service.

    I couldn’t get an appt with my usual Dr and needed medicine for a sore toe. After downloading the app and making my profile, I answered a few questions and picked a time that worked that day. I chose a phone call from Dr during my lunch. Dr was on time, escript sent to my phone and script ready before I got back to work. Best part, no cost, it was bulk billed. I will surely use this service again.

    0 comments

    Replying to Julie Bradley

    The comment must be at least 10 characters.

  • H

    Hailz

    1 reviews

    Australia

    All appointments are bulk-billed, either with a G.P

    All appointments are bulk-billed, either with a G.P or Nurse via telehealth. Staff are quick to help with advice, scripts, medical certificates and referrals. I use Abby Health now for all mine and my familys medical needs.

    0 comments

    Replying to Hailz

    The comment must be at least 10 characters.

  • T

    Tiana Hopper

    1 reviews

    Australia

    For years I have struggled and been ignored by local GPs with no result

    For years I have struggled and been ignored by local GPs with no result. Practitioners at Abby Health are caring, skilled and very friendly. I am so glad with my effective treatment and result. A fast, simple and comfortble experience once you discover your preferred choice. Tanya gives detailed consultation, showing different options for flights and accommodation suited to our different needs, whether we are traveling alone or with family. Also, Tanya is always ready to give help and fix any problems that come up during our trips.

    0 comments

    Replying to Tiana Hopper

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review