24hrdoc.com Reviews - 96

Cheap, nice service and fast

Cheap, nice service and fast, I just need to go grab my prescription and then I’m done. Tanks for making everything simple and easy, really happy with this place.

Thankful for ur services, comforting to know customers

Thankful for ur services, comforting to know customers cn come to y'all for Telehealth at a decent price, get what u need from ur home. No more 4-5 hr ER visits.

Very quiet. Easy to reach.

Very quiet. Easy to reach. Cheap even without insurance. Most of all, always available 24 hours. The best and quickest service I’ve had. Thank you so much!

Had a problem with a tooth

Had a problem with a tooth and no luck getting a dentist apointment soon. This worked fast and simple and looks like it will help with my current problem.

Really simple and handy to use.

I liked staying at home and not having to go out when I felt sick. The whole process was quick and the reply was fast. Made things much easier for me.

So easy to use especially for anyone who already

So easy to use especially for anyone who already knows what the problem is. And has had this issue before and can't see a doctor quickly. Thanks alot

They are really good, got my prescription ready

They are really good, got my prescription ready so fast I was surprised. The cost is fair and much better than other places I checked.

Experience was great!

Experience was great! Quick and got my rx right after my online visit. Staff were nice and helpful. Would really reccomend to anyone!

Great service, I needed some antibiotics

Great service, I needed some antibiotics over the weekend and they helped me until I could see a dentist the next week. Thanks alot!

I had a good experiance since they acted fast.

I had a good experiance since they acted fast. My mouth hurt alot. The pain was really bad. I reached out and they helped me quick.

Amazing!! This was super quick, cheap and simple!

Amazing!! This was super quick, cheap and simple! Got a toothache, need antibiotics, this is the place! Results the same day!!!

Good choice if your regular doctor is busy.

Good choice if your regular doctor is busy. Usually get prescription in 3 hours. Price is fair when you have no other option.

Had a dental issue

Had a dental issue, I picked the 45 minute option and was happy. They sent my prescription on time. Quick and great servis!

Fantastic service!

Fantastic service! Super fast and easy to use. Got my meds in no time. Love it and will use it again when necessary.

The process was straightforward

The process was straightforward and something I wish more services would copy. However, I think I might need more medication after my last dose and don't want to pay again for a problem that wasn't fully taken care of. Let's hope it doesn't come to that.

Meh

I used 24hrdoc for tooth infection. I answered the questionnaire completely. There was an option to have an oral rinse prescription with my order. I checked I wanted the oral rinse. Unfortunately, the rinse was NOT provided. I have contacted customer service 3 times since yesterday without the simple courtesy of a response by the company. There are other options for similar services, so I’d suggest you use those instead.

I found the online service somewhat

I found the online service somewhat helpful, though I paid an extra $15 for an hour delivery, but it took several hours. My husband, dealing with a painful tooth abscess, faced a setback when the online doctor prescribed the wrong dosage. The prescribed 300 mg twice a day was inaccurate; we had to seek help from the ER, discovering the correct dosage is 300 mg three times a day, not twice.

had an emergency with an

had an emergency with an abscess tooth and needed amoxicillin ASAP. Went with 24hourdoc, but they prescribed me a measly 125mg when I needed the big guns – 500mg for that abscess. Dentists swear by it. Even forked out extra for expedited shipping, but the meds didn't do much. Not the go-to for dental emergencies, that's for sure. Lesson learned.

The company's okay

The company's okay, but the prescription strength was the lowest. I had to log in to check status because the email notifications were slow. I only found out it was ready when I was already picking it up.

The service demonstrated promptness

The service demonstrated promptness and efficiency. However, a notable drawback arose when I encountered a pharmacy issue and sought assistance via email, yet received no response.

I asked for a certain medication

I asked for a certain medication but received another one instead. I requested a 2 week supply, but they only sent 1 week.

Thi company got my medicin

Thi company got my medicin on time but aftur 4 days, no improvement. Pain's still terrible, can hardly do anythin'.

Poor Leadership

This is my second review: I don’t get it A few weeks ago, I penned a review which I’ve included below. I’m seeking a $15 refund as the expedited timeframe fee I paid was exceeded by an hour and a half. The response I received a couple of days later (the response was from Trust Pilot)assured me of resolution upon review, which initially left me content. However, it’s been around twelve days since then, with no progress. I urge you to seek a more reputable medical service than 24hrdoc, as their leadership’s handling of business matters is concerning. This issue pertains to leadership, not the doctors or customer service representatives. Please read my original review below for context on my frustration and bewilderment regarding this seemingly straightforward matter. Original review: Firstly, I want to acknowledge the commendable effort of the customer service representative who assisted me on a couple of occasions. They did an excellent job despite being restricted in the level of assistance they could offer, which was not their fault. However, my dissatisfaction lies with the leadership. I sought medical assistance for a toothache and paid the standard $40 fee for a consultation, which I was fine with. Additionally, I opted to expedite the consultation for an extra $15, expecting it to be within a 45-minute to 2-hour timeframe. Unfortunately, the consultation didn’t happen until the 3.5 hour mark, exceeding the expedited timeframe by 1.5 hours. Consequently, I believed I should be refunded the $15 expedited fee as per basic customer service principles. (Customer Service 101) Regrettably, the customer service representative lacked the authority to issue the refund and advised me to email for assistance. Despite sending six emails over the past month, I have received no response, indicating a disregard for my concerns. It’s evident that my communication efforts have been ignored. As someone potentially interested in utilizing such medical services, I strongly advise against using 24hrdoc. Their inability to address issues and provide refunds for policy breaches reflects poorly on their business practices. I recommend seeking medical care from a more reliable alternative.

Bad Leadership at the Top

Firstly, I want to acknowledge the commendable effort of the customer service representative who assisted me on a couple of occasions. They did an excellent job despite being restricted in the level of assistance they could offer, which was not their fault. However, my dissatisfaction lies with the leadership. I sought medical assistance for a toothache and paid the standard $40 fee for a consultation, which I was fine with. Additionally, I opted to expedite the consultation for an extra $15, expecting it to be within a 45-minute to 2-hour timeframe. Unfortunately, the consultation didn’t happen until 3.5 hour mark, exceeding the expedited timeframe by 1.5 hours. Consequently, I believed I should be refunded the $15 expedited fee as per basic customer service principles. (Customer Service 101) Regrettably, the customer service representative lacked the authority to issue the refund and advised me to email for assistance. Despite sending six emails over the past month, I have received no response, indicating a disregard for my concerns. It’s evident that my communication efforts have been ignored. As someone potentially interested in utilizing such medical services, I strongly advise against using 24hrdoc. Their inability to address issues and provide refunds for policy breaches reflects poorly on their business practices. I recommend seeking medical care from a more reliable alternative.

Don't waste your time, money or energy.

I used 24HrDoc to seek treatment for a sinus infection. At first glance, everything was super easy and seamless. I filled out the visit form, submitted payment (foregoing the rush fee option) and received an email confirmation stating my prescription had been transmitted to the pharmacy in under an hour. Unfortunately, it had not and that's where the problems began. I've tried multiple times to get customer service to assist me in resending the prescription to my pharmacy with no luck. Actually, with no response whatsoever. It's impossible to get in contact with anyone via phone and they don't respond to emails. It's now been 13 days (yes, DAYS) since they allegedly transmitted my prescription, I have yet to be able to get in contact with customer service OR get the treatment I paid for with 24HrDoc and ultimately had to seek treatment elsewhere. Now I guess I have to contact my bank to get my money back since they didn't fulfill the service I paid them for. This is now the second time I've had this exact issue with this provider. I should have learned after the first time and not bothered to give them a second chance, but I definitely know better now. Don't waste your time, money or energy. It's just not worth it.

Scam

I got scammed. There is no way all these other reviews about 24hrdoc.com are legit. No way. Thanks to sites like this with all kinds of fake reviews, I got completely scammed. I still have insane sinus pressure on my eyes and forehead, but now got a little more credit card debt thanks to 24hrdoc.com. I also got suckered into paying more money for expedited service, that is an add-on scam built into their site. The site is great for taking your money, but then you get completely ghosted. They don't reply to chat, or email and will likely never answer the phone either. I was an idiot, trusted 24hrdoc.com and got scammed. Don't be like me.

24hrdoc I DID NOT RECEIVE MY PRESCRIPTION

I paid for my prescription and received an email stating it was sent to my pharmacy. I called this morning and spoke with Ann. She was unable to read back any info such as she could not find my account, my name, my email and or my phone number or the the prescription 24hrdoc claimed they sent to my pharmacy.She fumbled her way through the whole call. She said it take two hours to ensure it was sent to pharmacy and I still have not heard from 24hrdoc my pharmacy states there was no prescription for the medication I needed. Now when you call it goes to a voice-mail. Please be careful with these people it's a SCAM.

Pharmacy never received prescription, no response from customer serive

Back in October 2024, I used 24hrdoc.com for what I hoped would be quick treatment for a sinus infection. And it was, initially. I didn't fall for the expedited fee, but an hour or so after submitting my info, I received an email notifying me that my prescription had been sent to my pharmacy. Except it hadn't. The pharmacy had no record of a prescription for me. I reached out to their customer service email multiple times and never received a response. I ended up having to seek care through another provider and work with my bank to get my money back. YMMV but I certainly wouldn't recommend them.

Said they would refund. They didn’t!

I booked two appointments with them. One was a sick visit and the other was for the generic Ozempic. Both appointments became a nightmare! They admitted they made a mistake in the sick visit, so they did refund for that appt. For the $309 generic Ozempic, they said they can’t find where I paid. I sent them the receipt THEY sent me when I bought it, and showed it coming out of my account. They said they are sending the issue to management. That was 4 days ago. I haven’t heard back! Don’t trust this company!

Over promise under deliver

Have this upper respiratory or sinus congestion. Contact 24/7 doctors filled out form and payment was taken, oh paid extra to expedite. Their policy is will have it done within 5 hours so hour 5 they contact me and ask how long I’ve been experiencing symptoms, I answered back. Never notified me prescription was called in or what the name of prescription called in, nothing. I emailed and called several times. I contact them at 8 am it’s now 3:30 I have yet to get an answer or medication.