24hrdoc.com

This is my second review: I don’t get it A few weeks ago, I penned a review which I’ve included below. I’m seeking a $15 refund as the expedited timeframe fee I paid was exceeded by an hour and a half. The response I received a couple of days later (the response was from Trust Pilot)assured me of resolution upon review, which initially left me content. However, it’s been around twelve days since then, with no progress. I urge you to seek a more reputable medical service than 24hrdoc, as their leadership’s handling of business matters is concerning. This issue pertains to leadership, not the doctors or customer service representatives. Please read my original review below for context on my frustration and bewilderment regarding this seemingly straightforward matter. Original review: Firstly, I want to acknowledge the commendable effort of the customer service representative who assisted me on a couple of occasions. They did an excellent job despite being restricted in the level of assistance they could offer, which was not their fault. However, my dissatisfaction lies with the leadership. I sought medical assistance for a toothache and paid the standard $40 fee for a consultation, which I was fine with. Additionally, I opted to expedite the consultation for an extra $15, expecting it to be within a 45-minute to 2-hour timeframe. Unfortunately, the consultation didn’t happen until the 3.5 hour mark, exceeding the expedited timeframe by 1.5 hours. Consequently, I believed I should be refunded the $15 expedited fee as per basic customer service principles. (Customer Service 101) Regrettably, the customer service representative lacked the authority to issue the refund and advised me to email for assistance. Despite sending six emails over the past month, I have received no response, indicating a disregard for my concerns. It’s evident that my communication efforts have been ignored. As someone potentially interested in utilizing such medical services, I strongly advise against using 24hrdoc. Their inability to address issues and provide refunds for policy breaches reflects poorly on their business practices. I recommend seeking medical care from a more reliable alternative.

Firstly, I want to acknowledge the commendable effort of the customer service representative who assisted me on a couple of occasions. They did an excellent job despite being restricted in the level of assistance they could offer, which was not their fault. However, my dissatisfaction lies with the leadership. I sought medical assistance for a toothache and paid the standard $40 fee for a consultation, which I was fine with. Additionally, I opted to expedite the consultation for an extra $15, expecting it to be within a 45-minute to 2-hour timeframe. Unfortunately, the consultation didn’t happen until 3.5 hour mark, exceeding the expedited timeframe by 1.5 hours. Consequently, I believed I should be refunded the $15 expedited fee as per basic customer service principles. (Customer Service 101) Regrettably, the customer service representative lacked the authority to issue the refund and advised me to email for assistance. Despite sending six emails over the past month, I have received no response, indicating a disregard for my concerns. It’s evident that my communication efforts have been ignored. As someone potentially interested in utilizing such medical services, I strongly advise against using 24hrdoc. Their inability to address issues and provide refunds for policy breaches reflects poorly on their business practices. I recommend seeking medical care from a more reliable alternative.

This is my second review: I don’t get it A few weeks ago, I penned a review which I’ve included below. I’m seeking a $15 refund as the expedited timeframe fee I paid was exceeded by an hour and a half. The response I received a couple of days later (the response was from Trust Pilot)assured me of resolution upon review, which initially left me content. However, it’s been around twelve days since then, with no progress. I urge you to seek a more reputable medical service than 24hrdoc, as their leadership’s handling of business matters is concerning. This issue pertains to leadership, not the doctors or customer service representatives. Please read my original review below for context on my frustration and bewilderment regarding this seemingly straightforward matter. Original review: Firstly, I want to acknowledge the commendable effort of the customer service representative who assisted me on a couple of occasions. They did an excellent job despite being restricted in the level of assistance they could offer, which was not their fault. However, my dissatisfaction lies with the leadership. I sought medical assistance for a toothache and paid the standard $40 fee

I was in a tight spot, needed an antibiotic for my tooth, but the dentist visit was a no-go due to cash crunch. Gave this service a shot, not knowing what to expect. Filled out the online form, took me like 10 minutes. It laid out the whole deal, and bam, it said my prescription would be waiting at CVS (my pick) in 30 minutes to an hour. Skeptical, but when I hit up the pharmacy, there it was – ready in 30 minutes flat. A total lifesaver for someone in a dental pickle without the cash for a speedy dentist fix.

**** Their expedited "priority" service for $15 that alleges a 45 minute prescription is a SCAM. **** DO NOT pay that extra fee!! They DO NOT HONOR IT & then they will refuse to refund that extra fee when they don't meet that 45 minute window. They don't care about your pain, or if your pharmacy is about to close, which is why you needed that priority service. They care about making an EXTRA PROFIT by enticing people in pain to fork over extra money. Shady, shady, shady!

I encountered severe tooth infection, unable to access my dentist promptly. After delaying, I sought additional antibiotics and found this service. The process proved relatively swift and straightforward. The cost, surprisingly reasonable, alleviated concerns of excessive expenditure. Acquiring antibiotics within an hour proved pivotal in averting further distress. Gratitude extends for the invaluable assistance rendered by this service.

I used 24hrdoc for tooth infection. I answered the questionnaire completely. There was an option to have an oral rinse prescription with my order. I checked I wanted the oral rinse. Unfortunately, the rinse was NOT provided. I have contacted customer service 3 times since yesterday without the simple courtesy of a response by the company. There are other options for similar services, so I’d suggest you use those instead.

I found the online service somewhat helpful, though I paid an extra $15 for an hour delivery, but it took several hours. My husband, dealing with a painful tooth abscess, faced a setback when the online doctor prescribed the wrong dosage. The prescribed 300 mg twice a day was inaccurate; we had to seek help from the ER, discovering the correct dosage is 300 mg three times a day, not twice.

I had a toothache around 1:45AM and found a 24-hour doctor through Google. At first, I was unsure because the reviews were mixed, and I was worried about being scammed. I decided to try it, entered my symptoms, and paid. The next morning, I got my prescriptions with no issues or long delays. Very recomended! I'm grateful for this service since I can't see a dentist for another week!

On 16 May 2024 suffering severe sinusitis tried to get a prescription for antibiotics. I went on the website. Tried to pay with a credit card. 3 times. Each time stated that the payment had been declined because wrong details. Bank records show tge payments made. Told by online assistance to use another card. Same thing after 1 try. Watch out it's a scam.

This was a quick, SIMPLE process. The site was easy to use, which is nice because when you don't feel well, navigating a hard site is hindersome. Quick and speedy results, which I really appreciate. It was also affordable, and can be done at a time that works for me, rather than waiting all day to get into a doctor's office and paying super high fees.

PLEASE DO NOT USE THIS COMPANY. THEY WILL SCAM YOU OF OUT $40. INQUIRED ABOUT MEDICATION AND THEY SENT WRONG MEDS TO PHARMACY! I CONTACTED CUSTOMER SERVICE AND THEY TOLD ME TO FILL OUT ANOTHER FORM which is an additional $40 TO REQUEST MEDICATION. I SHOULD HAVE WENT WITH A DIFFERENT COMPANY. I AM WITHOUT MEDS AND $40 PLEASE GO SOMEWHERE ELSE!!!!

had an emergency with an abscess tooth and needed amoxicillin ASAP. Went with 24hourdoc, but they prescribed me a measly 125mg when I needed the big guns – 500mg for that abscess. Dentists swear by it. Even forked out extra for expedited shipping, but the meds didn't do much. Not the go-to for dental emergencies, that's for sure. Lesson learned.

I was in so much pain and needed antibiotics. It was a Sunday night. Made an appointment with you guys and had medicine the next morning. The prescriptions were actually sent that night. I just had no open pharmacy near me and was too ill to drive. Saved me an ER trip and a lot of pain and suffering. Excellent service! Thank you so muck

Dealing with a sudden dental problem after a night shift was challenging, but the company efficiently provided antibiotics promptly. This allowed me to manage through the weekend until I could see a dentist. Their quick response and assistance made a significant difference during a stressful situation.

Disappointed with the delayed prescription process. Despite assurance of a confirmation email upon medication call-in, it never arrived. Prescription was only processed after a 26-hour wait, leading to a prolonged ordeal. Opting for a walk-in clinic would have provided quicker relief.

I had a really bad toothache that started on the weekend, and I was sure it was an abscess. In the middle of the night, I stumbled upon this site and decided to give it a shot. To my surprise, by the next morning, my prescription for antibiotics was ready at my nearby Walgreens.

The prescription process was a letdown as the doctor failed to complete the paperwork accurately. Despite reaching out to the 24-hour doctor through calls and emails, there was no response. Even suggesting a change in pharmacy yielded no improvement.

The experience was swift and uncomplicated. They efficiently forwarded a prescription to my nearby pharmacy, and I obtained the medication shortly after visiting their website. The cost was reasonable, and the overall process unfolded seamlessly.

Got my prescription sorted in just 2 hours, and bam, I'm feeling like a million bucks today. Big shoutout to 24hrdoc for being the speedy heroes I needed. Telehealth game strong with these folks – they've earned a permanent spot in my go-to list.

Dealt with an issue on the weekend, and bam, got it sorted out faster than trying to snag a dentist appointment. They're like the superheroes of quick problem-solving. Now, I'm feeling all set and in the know. Big thumbs up for this company!

These guys are on it! Quick, responsive, and they ask all the right questions. It's like they've got a sixth sense for customer needs. No brainer – I'd totally go with them again. Thumbs up for a smooth experience!

I sent for medicine at 6:30am, got confirmation by 7:05am. The price ($39.99) is good and they reply quickly. I got 3 meds: antibiotics, mouth rinse, ibuprofen. I'll use 24hrDoc again and tell others too!

The company's okay, but the prescription strength was the lowest. I had to log in to check status because the email notifications were slow. I only found out it was ready when I was already picking it up.

The company delivered a swift response, swiftly getting my prescription to the pharmacy. I'm content with the experience, and most importantly, the recommended prescription brought significant relief.

My experience with the company was great! I had an absess tooth and my dentist was closed. I used their site and got a prescription in an hour. It saved me a trip to urgent care and was much faster.

The experience was super easy. You just answer a few direct questions about your issue and they email you the information you need. If you need a prescription it's sent to the pharmacy right away!

I didn't want to visit a regular doctor, so this was just right. Saved me a lot of time. Really handy and got my prescription fast. Used it twice now, definitely reccomend this service.

The service demonstrated promptness and efficiency. However, a notable drawback arose when I encountered a pharmacy issue and sought assistance via email, yet received no response.

Quick and simple! Got my prescription in 2 hours. If I called my dentist, I'd wait days for an appointment and my infection would get worse! This service is a god send.