Reviews Summary

LensPure.com has a 3.6 - star rating from 13 reviews, indicating a low level of customer satisfaction!

5 stars
7 Reviews
4 stars
2 Reviews
3 stars
0 Reviews
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1 stars
4 Reviews
Rating (1.0)

About company

Lenspure.com, a premier online destination for contact lenses in the USA, is a trusted platform that seamlessly caters to diverse vision needs. Boasting an extensive collection of high-quality lenses at competitive prices, Lenspure.com excels in offering exceptional customer service. Renowned brands are featured, ensuring customers find the ideal lenses for their specific requirements, be it daily disposables, weekly, monthly, or colored lenses. The website provides a comprehensive array of options to address varied vision needs, guaranteeing optimal clarity and comfort. Lenspure.com stands out as a top choice, combining convenience, reliability, and quality for contact lens wearers.

Key Details:

  • Location: The company is headquartered in Burnaby, British Columbia, Canada.
  • Founders: -
  • Foundation Date: The company was established in the year 2016.

Customer reviews

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(1.0)
My experience with this company
by Daniele Guelfi

My experience with this company has been extremely disappointing. Unfortunately, my order faced a significant delay, and to make matters worse, the customer service provided no helpful solutions. Although they initially offered a full refund for the inconvenience, I was ultimately denied the refund. This lack of consistency in their promises and actions has left me thoroughly dissatisfied with the overall service. It's disheartening when a company fails to fulfill its commitments and leaves customers without a resolution to their concerns.

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(1.0)
I'm incredibly disappointed with
by Nate

I'm incredibly disappointed with my experience with this company. Despite placing an order for lenses, I never received them, and to make matters worse, there was absolutely no communication regarding the shipping status. What's even more frustrating is that I never received a refund for the shipping costs, compounding the overall dissatisfaction with the service. This has been an incredibly frustrating and unsatisfactory experience, and I would caution anyone considering using this company to think twice before making a purchase.

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(1.0)
Ordered contacts on November 12th
by Marie

Ordered contacts on November 12th, and it's currently December 13th, but unfortunately, I'm still without them. It seems there was a hiccup when I provided my PO Box information. Somehow, the company misunderstood the need to leave the package at the post office, resulting in my package making its way back to Canada. Despite my PO Box being equipped to handle packages, it appears there was a bit of confusion on their end. Frustratingly, it feels like they can't quite get their act together.

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(1.0)
I got an email saying they only had half
by Terah Kelleher

I got an email saying they only had half my order, which was okay. I replied to cancel but got no response. I tried twice online, still no luck. Then suddenly got a shipping confirmation. Communication and service seem poor. I'll use the contacts when they arrive, but won't order again. It's frustrating not getting any acknowledgment for my messages.

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(4.0)
Easy to deal with
by Luther

Easy to deal with and made transactions smoothe without any hassle. All I needed was the information required to make the transaction. The prices are good also. Based out of Canada and the products are aquired locally and did not take too long to get through customs. Will have a repeat customer.

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(4.0)
They was very quick in repling
by Anonymous

They was very quick in repling to my emails, and the prices was reasonable. It took a bit long for the shipping tho, it came from British Columbia to US, it took 12 days in total. But I will buy from them again.

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(5.0)
My contacts shipped quick and
by Michelle

My contacts shipped quick and I received them fast. I appreciate the service. The website was easy to navigate and input my information.

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(5.0)
That company was really good with checking back
by William

That company was really good with checking back when I got the wrong stuff and wanted to send it back. Their service was great.

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(5.0)
Ordering replacement contact lenses
by Elizabeth

Ordering replacement contact lenses is so easy and convenient! The prices are fair and they come pretty fast! Awesome service!

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(5.0)
My encounter with LensPure was good.
by Bret

My encounter with LensPure was good. Contacts were cheap and arrived quickly. I'll stick with LensPure for buying lenses.

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(5.0)
Знову, здавалося, що це надто добре, щоб було правдо
by Наталі

Знову, здавалося, що це надто добре, щоб було правдо..Недорога та швидка доставка. Тепер використовуватиму цей сайт!

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(5.0)
I'd like to thank LensPure for sendin' everything very quick
by Kriss

I'd like to thank LensPure for sendin' everything very quick. The lenses came really quick too. Thanks for your work.

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(5.0)
As normal, the contact lenses
by Rosa Gerth

As normal, the contact lenses I ordered came on time, they were exactly what I wanted. Lens Pure are the very best!

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