Ross-Simons.com Reviews - 12

The purchase process was straightforward

The purchase process was straightforward. However, I have a preference for a different shipping method as I'm not fond of UPS Mail Innovations. I would prefer an alternative shipping option. On a positive note, I really love the earring jackets. They were a bit challenging to find for purchase, but I'm glad I discovered your store.

Really liked the choise and prices at this store.

Really liked the choise and prices at this store. Ordering online was simple, and shipping was quick. The product I got was just what I expected. I like getting their catalogs in the mail and sometimes notice their ads on social media. As a buyer, I also find their updates useful for keeping track of my order.

The item is exactly what I was expecting

The item is exactly what I was expecting, and the weight is really what caught my attention. There are times when I prefer light pieces and other times when I go for more solid ones. With gold prices being what they are now, I have to say, I enjoy getting a good bargain.

I bought a whale tail necklace from a Facebook ad.

I bought a whale tail necklace from a Facebook ad. The shipping was fast, the packaging looked nice, and the quality is good (especially for the price). I'll be back!

I spent a few months looking for a zodiac

I spent a few months looking for a zodiac charm necklace. I'm really pleased with my buy and have gotten lots of compliments whenever I wear it.

The jewelry is cheap and pretty.

The jewelry is cheap and pretty. I like my new ring. I got it quickly, and it looks like it does on the website. I'm happy and will buy again!

The necklace is ok but

The necklace is ok but too short. I wanna give it back and get a longer one. Can u tell me how to do that? Thanks!

The heart is nice, but the chain feels too light.

The heart is nice, but the chain feels too light. If I knew, I would've picked something different! Overall, it looks nice. I'm giving it to my granddaughter for her 16th birthday.

I've purchased a few items.

I've purchased a few items. One bracelet needed to be returned. I had to pay extra for insurance. Just be aware: they charge for return shipping. They don't refund it. Not fair.

I wanted to share my recent experience

I wanted to share my recent experience with the items I got from this company. While the pieces looked nice in the pictures, I unfortunately faced some serious quality problems. Every item I bought either had a defect or broke within a few months of using them. Despite the initial attraction of the products, the low quality has left me let down. I can't use these items anymore. I get that imperfections can happen, but the frequency and seriousness of the issues have made me stop using Ross Simons products. I'm telling you this so you're aware, it's important for customers to get items that not only look good in pictures but also last. Considering my experience, I wouldn't suggest buying jewelry from Ross Simons to others. I hope the company can deal with these concerns and maybe make the quality of your products better in the future.

I've been inundated with

I've been inundated with emails from Ross Simons, filled with advertisements. Despite unsubscribing and reaching out to customer service multiple times, the emails keep coming, sometimes on a daily basis.

I sent back two items—one had

I sent back two items—one had a price tag saying $1500, but I got billed $3146! The second item is smaller and thinner than shown.