Forever-moissanite.com Reviews - 7

My husband and I chose an engagement ring

My husband and I chose an engagement ring (2+ carat emerald cut in white gold with 6 smaller moissanite stones on each side, simply stunning!) and we got married on July 22 '22. I just wanted one ring as my wedding band, no set. After a while, I decided I wanted more moissanite, so we bought the matching band. Yesterday, I ordered the same wedding band to go on top of the ring, and I'm so excited to get it! I'll have the original engagement/wedding ring in the middle, with bands on both top and bottom, 30 carats each. This company is fantastic, I’m so happy with the quality of their jewelry, and I've told a few friends about them. I ordered this last band using their Valentine discount and the deal is great. I can't stress enough, I love Forever Moissanite!

I got the Cathedral Pave Moissanite

I got the Cathedral Pave Moissanite Engagement and Wedding Band set. It took around 14 days from ordering. The set looks nice. My only gripe is the bands are thinner than I hoped and the side stones on the rings are smaller than I expected. I thought about sending it back but customer service helped me find a good fix. I got another wedding band to put on each side of the engagement ring for more sparkle and to fill out the set. If you want wider bands and bigger stones, let Forever Moissanite know when you order. Customer service was great. Liam was great throughout. I'll order again! Thanks!

Their customer service is commendable.

Their customer service is commendable. They took the time to understand my custom order requirements and promptly addressed all my queries. The custom ring they crafted exceeded my expectations; it's truly beautiful. I appreciate their dedication to ensuring customer satisfaction and would gladly recommend their services.

I really like this ring!

I really like this ring! It's nicely crafted. What a lovely stone, so shinny. I plan on getting the matching wedding band ring shortly.

The ring is lovely and it arrived quickly

The ring is lovely and it arrived quickly and was nicely packaged. The process was easy. I'm excited to give it to her!

Well made ring with gem stone...

Well made ring with gem stone...nicely packaged presentation with inner light...”Certificate of Authencity” included...

Company Ignoring Lifetime Warranty — Still No Resolution

Forever Moissanite will not respond to me, nor work to find a solution to their faulty ring design despite their ring being advertised with a lifetime warranty for manufacturing defects. Recap: I purchased an engagement ring a few years ago. Within the first year, a side stone fell out — Forever Moissanite repaired it at that time and re-plated the band in rhodium. Now, the same stone has fallen out again, proving a clear design flaw. The band is also severely discolored despite normal daily wear and proper care. I reached out to the company multiple times since February 2025 with no reply until I left a 1-star review on Trust Pilot. They finally responded but refused to stand by their warranty, blaming us for “heavy wear” and “harsh chemicals” — a claim that a local professional jeweler strongly disputed after inspecting the ring. The jeweler confirmed the ring is poorly made, too thin to support the stones properly, and said they would never design it this way. Forever Moissanite has now stopped responding altogether. They want me to pay $300 to send the ring back for a simple rhodium re-plate — something any local jeweler can do for under $100 — while ignoring the real issue, which is the defective setting and repeated stone loss. This ring was supposed to symbolize our marriage and cost thousands of dollars — yet my wife is now wearing a $20 replacement ring from Amazon because the original is unwearable. Be aware: If you buy from Forever Moissanite, they may not honor their “lifetime warranty” if you run into real problems. I hope this helps others make an informed decision.