Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Vision & Hearing

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

LensDirect.com is 22 out of 28 best companies in Vision & Hearing on RealReviews.io

Customer reviews

Sort

  • Sort by:
  • By relevance
  • By date
  • By rating (low to high)
  • By rating (high to low)

Summary

LensDirect.com has a 4 - star rating from 92 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    73%

    66 reviews

    66 reviews

  • 4 stars

    2%

    2 reviews

    2 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    3%

    3 reviews

    3 reviews

  • 1 stars

    22%

    21 reviews

    21 reviews

  • Reviews from other countries:

  • S

    Sanjiv Katiyar

    1 reviews

    United States

    Definitely not what I expected

    I ordered a lens replacement back in February 2025 and got the wrong glasses. Annoying, right? So, I reordered in March, thinking it would be sorted out. But now, the status is pending inventory, and it's been ages. I've sent multiple emails, but no one's responding. Honestly, it's frustrating. I just want my frames back at this point. This whole experience has been a mess. Definitely not what I expected.

    0 comments

    Replying to Sanjiv Katiyar

    The comment must be at least 10 characters.

  • B

    Baumgardner

    1 reviews

    United States

    I've been waiting ages for

    I've been waiting ages for my contacts, seriously over three weeks now. Paid extra to get them faster, but they can't even tell me where they are. No clue at all. Pretty sure they're lost in the system somewhere. They should really fix this mess and send my contacts immediately. I need them in the next couple of days. This kind of service is just not acceptable. I'm so frustrated and disappointed.

    0 comments

    Replying to Baumgardner

    The comment must be at least 10 characters.

Rating on other websites

  • Trustpilot

    4.6

  • Sitejabber

    4.0

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Vision & Hearing

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

LensDirect.com is 22 out of 28 best companies in Vision & Hearing on RealReviews.io

About LensDirect.com

LensDirect.com has maintained a prominent position in the vision care product industry for nearly three decades, earning a reputation for excellence. As a family-run business, they extend a familial approach to customer service, embodying it as their mantra and guiding ethos. This unwavering commitment to providing top-notch service has consistently placed them among the highest-ranked companies in their industry. With a legacy of trust and reliability, LensDirect.com continues to serve its customers with a personalized touch, ensuring their vision care needs are met with utmost care and attention, a hallmark of their enduring success.

Key Details:

  • Location: The company is headquartered in Garden City, NY United States.
  • Founders: LensDirect was founded by Ryan Alovis.
  • Foundation Date: The company was established in the year 1992.

 

  • Translation language
Visit website