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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Vision & Hearing

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

ZenniOptical.com is 23 out of 28 best companies in Vision & Hearing on RealReviews.io

Customer reviews

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Summary

ZenniOptical.com has a 3.9 - star rating from 7 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    58%

    4 reviews

    4 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    14%

    1 reviews

    1 reviews

  • 2 stars

    28%

    2 reviews

    2 reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • G

    Goodman

    1 reviews

    I've been buying glasses from them

    I've been buying glasses from them for over 10 years and they never disappoint. Whenever I visit the eye doctor and get what my insurance covers, I quickly order glasses I want through Zenni with my new prescription. Even with the transition lens, it's much cheaper than adding it at the eye doctor. I can get two pairs of photochromatic lens glasses for the price of one pair at the eye doc. Zenni is definitely the best!

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  • F

    Fred Ford

    1 reviews

    Zenni makes buying eyeglasses easy with a try-on 'mirror'

    Zenni makes buying eyeglasses easy with a try-on 'mirror' feature for frame selection. Ensure your chosen frames match your temple length, bridge width, and pupillary distance, which optometrists might overlook. Entering your prescription is simple. Picking lens options may take longer, so be patient. All in all, Zenni eyeglasses are fashionable, well-made, and a good value.

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  • S

    Sarah Shannon

    1 reviews

    I've purchased five pairs of glasses

    I've purchased five pairs of glasses, and each one is crafted with precision. The accuracy of my prescription is spot-on. The additional clip-on shades are a fantastic feature. The pricing is reasonable, the quality is solid, and the delivery is swift. I'm inclined to make more orders in the future.

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  • T

    Trish

    1 reviews

    United States

    The entire process went very well and was simple.

    The entire process went very well and was simple. I really like that you can try on the frames using your camera. I will keep being a customer!

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  • A

    Angela B

    1 reviews

    The frames are decent, but the lenses

    The frames are decent, but the lenses are a major letdown. They resemble coke bottles, distorting vision significantly when not looked at straight-on. Any sideways glance feels like navigating through the bottom of a bottle while intoxicated. Unfortunately, these glasses are unwearable for me due to the lens issue.

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  • S

    Sanchali Ganguly

    1 reviews

    My recent purchase from Zenni

    My recent purchase from Zenni left me disappointed. The glasses I received are poorly fitting and extremely uncomfortable. As a loyal customer, it's disheartening to encounter such a letdown in quality. This experience has been a departure from my usual satisfaction with their products, and I hope they address these issues promptly to maintain customer loyalty.

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  • L

    LJ

    1 reviews

    My last experience has been disappointing

    I've been a satisfied Zenni customer, but my last experience has been disappointing. The frame of my new glasses broke within a month of purchase, and the replacement pair seemed to have prescription issues. This has left me dissatisfied, and I hope for a more reliable experience in the future.

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Rating on other websites

  • Trustpilot

    4.5

  • Sitejabber

    3.4

  • Better Business Bureau

    4.0

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Vision & Hearing

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

ZenniOptical.com is 23 out of 28 best companies in Vision & Hearing on RealReviews.io

About ZenniOptical.com

At Zenni, accessibility to high-quality, affordable eyeglasses is a priority, boasting over 4,000 frames starting at just $6.95 for single-vision prescription glasses. The vast selection allows customers to express their personality with low-priced eyeglasses and sunglasses in various styles, shapes, and colors. Utilizing a virtual try-on feature, customers can preview how their chosen frames will look before making a commitment. Once an order is placed, Zenni's state-of-the-art manufacturing facility crafts each pair individually, ensuring precision and quality. With multiple shipping options, including a 3-5 Business Days Rush Delivery Service, Zenni prioritizes both customization and convenience for online eyeglass shopping.

Key Details:

  • Location: The company is headquartered in Novato, United States.
  • Founders: ZenniOptical.com was founded by Tibor Laczay and Julia Zhen.
  • Foundation Date: The company was established in the year 2003.
  • Translation language
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