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Airlines & Air Travel

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

JustFly.com is 15 out of 37 best companies in Airlines & Air Travel on RealReviews.io

Customer reviews

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Summary

JustFly.com has a 4.4 - star rating from 25 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    68%

    17 reviews

    17 reviews

  • 4 stars

    20%

    5 reviews

    5 reviews

  • 3 stars

    4%

    1 reviews

    1 reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    8%

    2 reviews

    2 reviews

  • K

    Karen

    1 reviews

    I'm a regular traveller and had not used your site before.

    I'm a regular traveller and had not used your site before. The big change in flight dates to find the best fare was a bit hard to follow, but I saw it did provide that feature. I did notice there were notifications about the date change, but in my rush, I might have overlooked them. For this flight, I had set dates, but usually, I am flexible with my travel plans, so this feature will be useful. I will use your site again. Thanks

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  • D

    Daniel Hynes

    1 reviews

    Nowhere else offers such an extensive

    Nowhere else offers such an extensive price comparison experience. I recently searched for flights to transport my best friend and his family across the country. The ability to select from various airlines based on both timing and cost was invaluable. The simplicity of the process was an added bonus, making it a hassle-free experience. Kudos for the excellent service; keep up the fantastic work!

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  • G

    Gilles Lefebvre

    1 reviews

    Booking our flight was really simple.

    Booking our flight was really simple. Our sister-in-law mentioned your site, and she was spot on. You have everything we need for travel, even SIM phone cards—so cool. I haven't seen that on any other site. As a Canadian, I find your website makes it easy to book flights anywhere. Thanks for your services, very plased with everything and excited for our trip.

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  • B

    Bibi Rabindranauth

    1 reviews

    JustFly has consistently delivered

    JustFly has consistently delivered unbeatable prices, making it my go-to for ticket purchases. The business class deals are truly amazing! My recent trip to Brazil in November was a testament to the affordability and quality of their services. I'm already planning my return journey, grateful for the fantastic deals that JustFly continues to offer. 🙏

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  • L

    Leonardo

    1 reviews

    United States

    I’ve been using Justfly for my international

    I’ve been using Justfly for my international trips for a long time now, and I can say that I’m a happy customer. Every time I use this site, it’s really simple for me. It’s reliable, easy to navigate, and very convenient. I’ve tried other websites, but I always come back to Justfly. It just feels simpler with Justfly!

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  • A

    Anonymous

    1 reviews

    I’m pleased with the cost, as I can’t figure

    I’m pleased with the cost, as I can’t figure out how it’s possible to get a fare under 100. flying from Toronto to Thunder Bay while other sites charge between 500. and 1000. for the same trip. This is really uncalled for. Also, if I’m checking dates close together, I shouldn’t be hit with high prices.

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  • A

    AIYEDUN

    1 reviews

    I have used JustFly for many flights and found them to be okay.

    I have used JustFly for many flights and found them to be okay. I tried to book online yesterday and encountered a small issue. An employee named Sarah was there to assist me and even found a better offer that I was happy with, even though it was slightly over my limit but still much more affordable.

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  • A

    Amanda

    1 reviews

    Website is simple to use

    Website is simple to use, with good prices. Contacting customer support was quick and easy. Changing my booking due to a misspelled name was hassle-free, and I could rebook at a lower price without issue. They kept me updated throughout. Overall, I am pleased with this company.

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  • B

    Bonnie C

    1 reviews

    What made my experience 5 star was

    What made my experience 5 star was that I got charged for seat selection without realizing it. I called customer service and was suprised to get through right away (amazing!). They quickly refunded the fee. Wish airlines worked like this, but that’s a different story...

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  • M

    Macquee_phil

    1 reviews

    United States

    The site is trustworthly and genuine.

    The site is trustworthly and genuine. Booking and payment went easy. Got confirmation in just a few minutes and checked with the airline to make sure the booking was real. Nice discount – costs less than booking on the airline’s own site!

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  • V

    VK from NJ

    1 reviews

    Compared to other travel platforms

    Compared to other travel platforms, I appreciate that all the flight details were shown, not just the travel overview. I didn't need to click anything to view the information at all! Simple to compare flight data.

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  • T

    T. Simon

    1 reviews

    United States

    The website was simple to use and move around.

    The website was simple to use and move around. Choosing a flight, picking options, and picking seats — everything felt smooth and clear, making it simple and worry free. I would definetly suggest JustFly!

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  • E

    Edwin

    1 reviews

    I was searchin' for cheaper flight

    I was searchin' for cheaper flight to South America. Other sites were $780-$900 per person. I tried Justfly and saved $330-$450. That’s why I give 'em 5 stars.

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  • K

    Kirk Canary

    1 reviews

    South Africa

    Booking these cheap flights was really simple

    Booking these cheap flights was really simple. I look forward to using Justfly.Com again for finding and booking affordable flight tickets.

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  • D

    Delores Page

    1 reviews

    The flight price was fair, nearly within budget

    The flight price was fair, nearly within budget, but it would have been better if this rate was available departing from Columbus.

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  • A

    Amie

    1 reviews

    It's simple and I believe in the quality

    It's simple and I believe in the quality of this site. I plan to book again later with a discount or promo rates. Thanks

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  • D

    Donald

    1 reviews

    Not so skilled with tech stuff, this

    Not so skilled with tech stuff, this program was easy to use. I'll give it another shot next time I plan a trip!

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  • L

    Lynda

    1 reviews

    United States

    JustFly did let me know about a better price

    JustFly did let me know about a better price, which was helpful. However, I was a bit confused when I couldn’t see the cost for pre-selecting seats. The price for the flights seemed fine, but there was a big difference when I added the seats. After removing them, I booked the trip. Later, I visited the airline’s website and realized that the seats I picked were premium, so I went for cheaper ones instead.

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  • W

    William

    1 reviews

    My experience was fair but not outstanding.

    My experience was fair but not outstanding. For global trips, it didn’t ask for my passport info. My brother-in-law and I were arranging this booking by phone to align our flights and timings. By the time we finished, his price had risen by $100 per person. When we compared the insurance options, his was much less expensive than my quotes.

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  • A

    Anonymous

    1 reviews

    The customer service rep was great.

    The customer service rep was great. The reservation I made on the website was for arrival in Ontario California, but when the E-ticket arrived in my inbox the arrival destination changed to LAX. My refund for the first ticket has already been processed and a new booking secured to Ontario.

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  • J

    Joanie

    1 reviews

    Good.

    I cud compare prizes n airlines schedule n bookin' was easy n great. Sum peeple had bad xperience wif Justfly.com, I had in da past too- which got corrected but I do notice improvements. I always use justfly.com n will continue to use dem.

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  • S

    Suzanne

    1 reviews

    We used JustFly a couple of years back

    We used JustFly a couple of years back, twice, and didn't face any issues with the site. I do wish United had let me add my TSA and United numbers when booking, but I can do that after I get the airline confirmation and select seats. :)

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  • L

    Leonard B

    1 reviews

    The seat selection policy is quite

    The seat selection policy is quite disappointing, offering only separate seats unless you pay an additional fee for the exit row. My attempt to book earlier resulted in frustration as the website refreshed, causing a sudden $200 increase per ticket. The upfront costs don't cover seats and bags, making the overall experience less transparent. The site feels a bit dubious, and I'm not satisfied with these aspects of the service.

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  • A

    Anonymous

    1 reviews

    United States

    They should have a 0

    They have the worst customer service. You have to text with many bots before you finally get what reports to be a real person. Then you will have to wait most of your day just to be told that they will not refund your money even though the airline refunded it to them. They clearly want to be paid twice for a service that wasn’t provided once. I wouldn’t recommend them to anyone for any reason. It’s been 3 months & I have yet to speak to a real person or receive my refund that I know the airline sent because the airline emailed me. Going forward I will purchase directly from the airline.

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  • L

    LAURA FINN

    1 reviews

    This company is not good.

    This company is not good. I got charged twice for fees and there's no phone number to call. Don't use it, it seems sketchy. I'm worried my ticket might be fake.

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Rating on other websites

  • Trustpilot

    4.2

  • Sitejabber

    2.2

  • Reviews.io

    1.1

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Airlines & Air Travel

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

JustFly.com is 15 out of 37 best companies in Airlines & Air Travel on RealReviews.io

About JustFly.com

Crafted by seasoned travel industry technologists, Justfly stands out as a premier platform for efficiently issuing cost-effective airline tickets within a user-friendly interface. The collaboration with over 400 airlines underscores their commitment to securing the best prices for customers. With a dedicated team of travel agents, assistance is readily available via phone, ensuring a seamless and flawless vacation experience. Justfly's technological prowess, combined with a customer-centric approach, positions it as a reliable choice for travelers seeking affordability and efficiency in their flight bookings.

Key Details:

  • Location: The company is headquartered in Summerside, Prince Edward Island, Canada.
  • Founders: JustFly.com was founded by Matt Keezer.
  • Foundation Date: The company was established in the year 2014.
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