BaubleBar.com Reviews - 8

Super customer care at this company

Super customer care at this company! When I had an issue with a product, their team responded promptly to my email and quickly resolved the issue by sending a replacement. It's reassuring to see a company stand behind its products and prioritize customer satisfaction. This positive experience has definitely earned them my loyalty, and I'll be happy to shop with them again. Highly recommended!

I've bought stuff from BaubleBar

I've bought stuff from BaubleBar a few times, and the stuff's been really good. People always compliment me on the jewelry. One time, something I bought came broken. I let them know, and they got back to me super quick. They sent a new one right away. This company and what they sell are just great!

Experience was good!

Experience was good! I got a necklace from Baublebar, it's cute, but one gem came loose. I contacted customer service, Devin helped quickly. He replaced the damaged part, no questions asked. This caring support makes me want to recommend this company to others. Thanks!

I had a fantastic experience with their customer service team

I had a fantastic experience with their customer service team! They swiftly resolved an issue with my order within just 30 minutes. Plus, their products are not only fun but also of excellent quality. Highly recommended!

Bauble got back to me about a damaged piece

Bauble got back to me about a damaged piece of jewelry very fast and also offered a fix and refund on the same day.

Not what it used to be

I ordered back in 2022 and the quality was top notch! I showered in my jewelry and never took it off and it held up so nice. Fast forward to 2024 and I ordered a necklace and 3 charms, the gold is so fake and I am unable to wear it. It is bright almost neon yellow, I am so disappointed and I spent $100.

Customer service is kind but ultimately unhelpful.

Customer service is kind but ultimately unhelpful. My order was sent back twice due to a labeling mistake. I did get a refund, but it wasn't sufficent.

The recent release of their St. Patrick's

The recent release of their St. Patrick's Day collection garnered significant attention, resulting in the swift sell-out of several items. Having contacted them in February to inquire about a possible restock due to high demand, the response I received lacked sincerity. Subsequent attempts to suggest a limited restock or a pre-order option were met with silence, leaving me dissatisfied with their customer service. It appears that their focus is more on financial gains than addressing customer concerns collectively. I suspect they may capitalize on the high demand by significantly increasing prices next year without addressing the limited supply issue. The inability to leave reviews on their products adds to the overall dissatisfaction with the company.