Reviews Summary

WananLuxury.com has a 3.5 - star rating from 11 reviews, indicating a low level of customer satisfaction!

5 stars
6 reviews
4 stars
0 reviews
3 stars
1 review
2 stars
1 review
1 stars
3 reviews
Rating (1.0)

About company

Wanan Luxury is an online concept store dedicated to making luxury accessible to all without compromising on quality. Founded on the principles of innovation and exclusivity, they aim to redefine the traditional notions of luxury retail. With a team of experienced professionals in the luxury and fashion industry, Wanan Luxury offers a personalized online shopping experience. Their focus on quality, efficiency, and avant-garde technology ensures that customers receive top-of-the-range products and exceptional service. By prioritizing innovation and customer satisfaction, Wanan Luxury strives to set new standards in the luxury retail landscape.

Key Details:

  • Location: The company is headquartered in Mantova, Italy.
  • Founders: WananLuxury.com was founded by Martina Marianelli.
  • Foundation Date: The company was established in the year 2020.

Customer reviews

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(3.0)
One area you could really improve is the packaging

One area you could really improve is the packaging, especially considering the costs. I usually buy high-end brands online, and I bought from you expecting the same level of care and beauty in the packaging. For me, this is very important. Unfortunately, only with your company have I noticed real negligence in packaging. For example, a while ago I bought a Saint Laurent t-shirt, and it arrived in a dirty cardboard box without any wrapping or bag. Same for a Dior shirt (which was a gift), I had to take it to the cleaners before giving it. I admit, this is why I don't buy from you often.

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(1.0)
My experience with this company's customer service was extremely disappointing

My experience with this company's customer service was extremely disappointing. I ordered a cap and paid a hefty 15 euros for delivery, only to receive it poorly packaged and flattened. Despite returning the item, I never received a refund. Overall, I would strongly caution against purchasing from this site due to their lackluster customer service and failure to fulfill refund obligations.

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(1.0)
Avoid purchasing from this company.

Avoid purchasing from this company. Their site confuses shipping with billing addresses, causing my package to be stuck in processing for days due to an address mix-up. After I spent an hour on the phone with UPS to sort it out, the package arrived just a day before my big speech to 200 people, but it was a pair of size 42 women’s pants, not even the right gender or brand.

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(5.0)
I bought a pair of Golden Goose shoes from this website

I bought a pair of Golden Goose shoes from this website, and despite being skeptical due to mixed reviews, I went ahead with the purchase. To my surprise, the shoes arrived from Italy to Arizona in just three days! The shipping was incredibly fast, and the shoes even came in their original packaging. I highly recommend this website based on my positive experience.

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(1.0)
Fake products

Let's be real. Their products are fake. Nothing is centered like they are for real luxury items. They spelled dolce and gabanna wrong. Their stiching is off. Their packaging (based on reviews) proves they are not luxury items. Just WAAAY overpriced counterfeits from China.

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(5.0)
The Gucci belt is clearly fake!

The Gucci belt is clearly fake! It arrived 13 days after the order date, and when I inquired about my order, I was told the belt was defective and they had ordered another one! The replacement arrived defective as well! I can’t attach a photo to prove it!

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(5.0)
After seeing the reviews here, I was a bit unsure

After seeing the reviews here, I was a bit unsure whether to buy an item from wanan. But I followed my instinct and chose a complete outfit for the archivia. It arrived on time as described. The outfit is beautiful. I will definitely make more purchases.

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(5.0)
They have a wide selection, and

They have a wide selection, and the prices are very competitive. Shipping was quite fast and the item corresponds to the description. Excellent purchase, serious site, I will definitely buy more.

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(5.0)
I found the item I needed at a very good price.

I found the item I needed at a very good price. Delivery was on time, and customer service was helpful, giving quick and clear answers. Overall, a positive experience.

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(5.0)
This company is great.

This company is great. I got some really good stuff for a low price. The quality is top-notch, and they deliver fast. Overall, it's a good deal.

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(2.0)
Bad

Dey sell wrong sizes, nun fit! All stuffs here are faulty, sizes all wrong! I got same ting from another store, fit jus fine!

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