Reviews Summary

WaffleHouse.com has a 3.0 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
3 reviews
4 stars
0 reviews
3 stars
0 reviews
2 stars
0 reviews
1 stars
3 reviews
Rating (1.0)

About company

Established in 1955 by Joe Rogers Sr. and Tom Forkner, Waffle House has evolved into an iconic brand with over 1,900 locations in 25 states. Recognizable by its distinctive "Yellow Sign," Waffle House has become a familiar presence along city streets and highways nationwide. The brand was built on the principles of providing friendly service 24/7, with a commitment to both customers and associates. Today, Waffle House remains true to its founders' vision, offering rewarding careers to over 40,000 associates and creating a unique dining experience that keeps customers coming back for more.

Key Details:

  • Location: The company is headquartered in Norcross, Georgia, United States.
  • Founders: WaffleHouse.com was founded by Joe Rogers, Tom Forkner.
  • Foundation Date: The company was established in the year 1955.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(5.0)
I am eatin' breakfast at Waffle House on Hope Mills
by Dwight

I am eatin' breakfast at Waffle House on Hope Mills Rd in Hope Mills, NC. My breakfast was great! Three were at least 11 people behind the counter working and everything flowed smoothly! This crew was very coordinated. I marveled at how graciously everything flowed during what would have been considered kayous at many other restaurants! My server was, Rhi!

Respond as company
(5.0)
Waffle House 2219
by Anonymous

Waffle House 2219 was real clean, best we've been to! We've eaten at lots of Waffle Houses in different places, this one was the cleanest! Deserves some credit!

Respond as company
(5.0)
Brandy & Wendy are consistently
by Smith

Brandy & Wendy are consistently nice, quick, and provide great service. We passed several Waffle Houses to reach 11201 Ironbridge Rd Chester, Virginia. Moreover, the food and coffee were really good.

Respond as company
(1.0)
Having worked at Waffle House
by Sandy

Having worked at Waffle House in the past, it's quite different now. In the old days, talking back to a customer was a big no-no. However, my recent visits have been disappointing. The staff freely uses profanity with customers, chatting on their phones while on the floor, and even smoking weed in the back room. It's disheartening to see Waffle House turn into a less family-friendly place and take on a bit of a rough atmosphere.

Respond as company
(1.0)
I placed an online order totaling $37
by Lyni P.

I placed an online order totaling $37, and unfortunately, it did not meet my expectations. Several items were missing, and some were prepared incorrectly. This experience fell short of the standard I anticipated.

Respond as company
(1.0)
I am compelled to declare that there won't be a third visit
by Peggy Davis

Regrettably, my second attempt at this establishment did not improve my perception, and I am compelled to declare that there won't be a third visit. On both occasions, I found myself sitting in a booth, desperately awaiting service, only to be ignored by two waitresses at the counter's end. Despite their clear view, they made no effort to assist. It wasn't until a waitress emerged from the back, as I was leaving, that any acknowledgment occurred. Not only was I not asked if assistance was needed, but the inquiry focused solely on my departure. The evident lack of initiative and attentiveness from the staff left a lasting negative impression.

Respond as company

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies