Reviews Summary

Trollandtoad.com has a 3.8 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
2 Reviews
4 stars
3 Reviews
3 stars
0 Reviews
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1 stars
1 review
Rating (1.0)

About company

Troll and Toad stands as one of the world's largest online retailers specializing in Trading Card Games. They maintain an extensive inventory of popular card games like Pokemon, Yugioh, Magic: the Gathering, HeroClix, and more. Customers benefit from fast shipping, competitive pricing, and the convenience of a Buylist, allowing them to sell their cards directly to the company. With a vast selection and top-notch service, Troll and Toad cater to card game enthusiasts, whether they're looking to buy the latest cards or sell their existing ones. It's a go-to destination for all things trading cards.

Key Details:

  • Location: The company is headquartered in Corbin, Kentucky, United State
  • Founders: Trollandtoad.com was founded by Lana Huston.
  • Foundation Date: The company was established in the year 1994.

Customer reviews

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(5.0)
They're really good at getting things
by Jonathan

They're really good at getting things packed up quickly and shipped fast. It used to take around 3-4 days to ship, but now it's almost like next-day shipping. Before, it took about a week to get the cards from when you bought them to when they arrived in 3-4 days.

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(4.0)
I never really had any issues with Troll and Toad.
by Anonymous

I never really had any issues with Troll and Toad. They seem to be fair in trade-in value but I've noticed if you try to get cash instead of store credit it takes twice as long for the order to get completed. My overall experience has been a positive one though.

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(4.0)
The product arrives in excellent
by Nicholas

The product arrives in excellent condition even though the prices aren't as low as other places. I wish everything could be bought from one place, but the product itself is good no matter what.

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(1.0)
The product from this company
by Carlos

The product from this company has clearly been tampered with and opened, which is deceptive. It was advertised as a new and sealed item. I will be reaching out to their customer service, and I've recorded video evidence of me opening the package and demonstrating the evident tampering. I will request a refund, return the item, and if necessary, I will file a complaint with the Better Business Bureau and dispute the credit card charge. This is utterly unacceptable and very disappointing!

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(5.0)
The item I ordered was shipped quickly and arrived in excellent condition
by jason s.

The item I ordered was shipped quickly and arrived in excellent condition. My only suggestion would be to include "do not bend" stickers on the packaging, as postal carriers can sometimes mishandle items.

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(4.0)
Initially, I had concerns when I received orders with open envelopes
by Eitan Emmert

Initially, I had concerns when I received orders with open envelopes from this website. However, their support team was responsive and quickly addressed the issue. Since then, my orders have arrived securely, and I've had positive experiences. This indicates that it's a dependable source for Pokémon-related items.

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