Reviews Summary

Track718.us has a 1.2 - star rating from 6 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Track718 is a global logistics tracking platform supporting over 2,600 service providers, including postal, express, sea, air, and rail freight. It enables users to track packages effortlessly, ensuring a seamless delivery experience. The platform connects entities in the global trade ecosystem, such as cross-border e-commerce sellers and buyers, offering personalized tracking and data monitoring services. By automating and visualizing logistics trajectory information, Track718 reduces operating costs and enhances customer satisfaction. Its integration with carriers like UPS simplifies package tracking, making it a reliable solution for efficient logistics management.

Key Details:

  • Location: The company is headquartered in Guangdong, China.
  • Founders: -
  • Foundation Date: The company was established in the year 2020.

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Customer reviews

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(2.0)
They say they delivered a piece of equipment. They say they delivered a piece of equipment.

They say they delivered a piece of equipment. They didn't. Typical Zero response. I would stay away from any online store that uses this service for delivery. Total rubbish with no reply to several attempts to get in touch with them.

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(1.0)
To begin with, this company is a scammer's dream. To begin with, this company is a scammer's dream.

To begin with, this company is a scammer's dream. Scammers love using this place because they can make you believe the products you've paid for are on their way. Then, after waiting (this time 16 days), the status suddenly says "delivered" but you get nothing. They never mention which carrier is delivering your package, and you can’t get any info with the so-called tracking number they give. My order was for a very special gift for my 10-year-old grandson's birthday. He's now upset, and I feel awful because I was deceived. There's no customer service number, no replies to emails, and even the one from GANDE is fake.

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(1.0)
I placed an order in October 2024 for Christmas. I placed an order in October 2024 for Christmas.

I placed an order in October 2024 for Christmas. By January, I was told the shipment had been delivered, but it never reached me. I have no idea who received it, and they couldn't provide any details about where it went. After many emails and talks, they agreed to reship my order, but once again, it got lost. Now, they are only offering me a 50% refund, claiming it's not their fault and denying a full refund. How can a company get away with this? Please avoid using this shipping company.

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(1.0)
100% FAKE. 100% FAKE.

100% FAKE. I saw an Instagram ad about Psycho Bunny clothing being like 90% off and bought a lot of items. Soon after, I realized I made a mistake and contacted my credit card to dispute the charge, and they gave me a refund. However, when I checked the tracking info weeks later, it said it was delivered! Haha! The items were never shipped and were cancelled weeks before. It's all a fraud.

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(1.0)
Scam!!! Do not deliver Scam!!! Do not deliver

I tracked my order until it showed as delivered, but nothing was ever actually delivered. Additionally, no one from the company I ordered from ever responded to my inquiries. It's virtually impossible to get in touch with anyone from this company.

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(1.0)
Not a good experience. Not a good experience.

Not a good experience. I spent $70 on this site I came across on TikTok, I placed my order on 1/26 and today is 2/27. I'm still waiting for my package and it hasn’t arrived yet. I'm tracking it, so hopefully I will get it soon.

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