Ticketmaster.ca Reviews

Refund button clarified things

Agent pointed me to the Request Refund button and explained organizer rules clearly. Response wasn’t instant, but the guidance was accurate and calm.

Smooth scan at the gate

Phone out, thumb ready, and the mobile ticket flashed green at the gate. Breeze of relief as the line moved and the opener kicked in.

Fees sting, app works

I hate the fees, full stop, but the app did exactly what it promised. SafeTix scanned in a second, transfers to friends were painless, and seats were as listed. Four stars because pricing games still feel gross.

Support fixed transfer snag

Had a transfer stuck in pending before a hockey game. Chat replied in 10 minutes, explained SafeTix refresh, and pushed it through. Stressful day but it was resolved in time.

Support after reschedule

My show shifted dates. Agent replied within a few hours, explained options clearly, and confirmed my transfer worked. Fee breakdown was transparent, which I appreciated.

Presale worked, seats secured

Account login was easy. Joined the queue, used code, and tapped through the seat map. Mobile tickets appeared instantly with rotating barcodes. Smooth experience.

Transfer help was clear

Couldn’t figure out why transfer was blocked. Support replied with event rules and a simple workaround. Friendly tone, resolved in one message.

Queue worked, seats as shown

Account login and presale queue were straightforward. The seat map was accurate, and transfer options were obvious in the app. Fees were visible at checkout. Learning curve is minimal if you’ve bought tickets before.

Fees sting but app delivered

Not thrilled with add-ons, but the barcode worked, transfer to my friend was instant, and we breezed in at doors. Mixed feelings, good night.

Mobile entry was smooth

Picked seats on the map, used saved card, and tickets appeared in my account instantly. The app notified me day of show, and scanning at the gate took seconds. I liked the transfer option for a friend who was running late.

Fees made me sigh, fine

Seat map worked, checkout worked, my wallet cried a little at the fees. Still, tickets were in the app right away and entry was painless. Functional, just bring tissues for the totals.

The entire experience from buying tickets

The entire experience from buying tickets to getting into the event was simple and smooth. I liked the follow-up emails and reminders. The app is great and really easy to use!

Really enjoyed the sports I saw!

Really enjoyed the sports I saw! Wheelchair basketball, sit volleyball, and rowing. Very inspiring, great job Prince Harry! What an awesome event.

This concert didn't meet our hopes.

This concert didn't meet our hopes. I could barely sit through it and wished for it to end sooner. The venue was nice, but the lead singer’s interaction with the crowd felt forced. The opening band wasn't good at all.

The performers and the fantastic shows were 5 stars

The performers and the fantastic shows were 5 stars, but I had to lower a star because of the bad planning of the park. There were not enough shaded spots, and only THREE free water stations, which was not just bad but also very risky. Festival attendees were in need of water and I hope everyone stayed safe and well.

The show was good. But Ticketmaster/Live

The show was good. But Ticketmaster/Live Nation mobile tickets are a pain in the a**. I don't have a mobile phone and the staff at the venue didn't know what to do with my printed out receipt for the show, since Ticketmaster/Live Nation won't let me print out my tickets. They need to set-up some ticketing solution for people who don't have a mobile phone. I'm sure I am not the only person in Toronto or Canada who doesn't have a mobile phone and who likes to attend concerts, etc.

Smooth entry to the venue.

Smooth entry to the venue. Would be improved if there were notifications on performance times: tickets said 7:30pm, but JT didn't start till after 9pm. Some folks knew via social media, but no update from Ticketmaster. Could've organized our night better.

disappointing

The experience with the company's parking ticket system was disappointing. I attempted to check my ticket status multiple times through their chatbots, but none of them seemed to understand the process. It would be beneficial if they programmed the chatbots to inform customers that they will receive an email with the scan or code on the day of the event. This straightforward information would be more useful than navigating through a complicated troubleshooting process that doesn't lead to finding the parking ticket.

Had a positive experience

Had a positive experience; the website appeared legitimate and trustworthy. However, the timer to purchase tickets was a bit inconvenient.

Effortless navigation on the

Effortless navigation on the website, and a simple checkout process. Seats were readily available and easy to select.

I attended this musical with a group, and our experience was highly disappointing

I attended this musical with a group, and our experience was highly disappointing. The production was advertised as being primarily in English with some French portions. However, the entire musical was in French, except for the songs. This misrepresentation left us unable to understand the performance, resulting in a dull experience. I had initially heard about this musical on an English radio station, which exclusively promoted it in English. Even the ticket description was in English, offering no indication that it would be predominantly in French. This experience has left me disillusioned, and I don't plan on attending another musical at The Casino du lac Leamy. The misleading advertising was a significant letdown.

Вхід у додаток без стресу

Купувала концерти дітям і собі, все синхронізувалось у Wallet. Передача квитків працює швидко, але все одно здивували підсумкові збори. В цілому організація на рівні.

Зручно, та комісії кусаються

Квитки на хокеї взяв у застосунку за хвилини, вхід по QR без проблем. Але збори й комісії помітні. Перед покупкою перевіряйте умови повернення і трансферу.

Швидка покупка і передача квитка

Реєстрація проста, карта підтягнулась з Apple Pay. Переслав квиток другу, прилетіла миттєво. Зручно стежити за подіями Ресейл тільки за правилами організатора

Díjak rendben, vitás pontok

Jó az app és az átadás, ezt szeretem. Dühített viszont, hogy a visszatérítési szabályok a szervezőn múlnak, nem rajtuk. Világosabb jelzéseket vártam, még ha a belépés maga flott is.

Segítőkészek voltak

Emailben kérdeztem a halasztott koncert visszatérítéséről. Pár órán belül jött a válasz, érthetően jelezték, hogy a szervezőtől függ. Nem oldódott meg azonnal, de tisztán kommunikáltak.

Belépés suhan, díjak magasak

A várólistás előértékesítés után a mobiljegy azonnal megjelent az appban. A dinamikus ár és a kezelési díj csípett, de a beléptetés gyors volt SafeTix-szel. Átadás barátoknak egy kattintás. Ügyfélszolgálat e-mailre válaszolt, korrektül.

Чат допоміг з переносом

Подію перенесли, у чаті підказали варіанти і все зафіксували. Повернення не дали, але квиток лишився дійсним на нову дату. Спокійно і по суті.

Végtelen sor, végül siker

A nagy előértékesítésnél forogtak a pöttyök. Remek. Aztán hirtelen továbbengedett, jegy a kosárban, fizetés ment. Megkönnyebbültem.

Скан-код і ніяких PDF

Найбільше сподобалась простота: відкрив додаток, показав живий код, пройшов. Дратують тільки збори у кошику. Але за передачу квитків без мороки поставлю п'ять.