Reviews Summary

Ticketmaster.ca has a 3.7 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
2 Reviews
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Rating (1.0)

About company

Ticketmaster, a global leader in professional ticketing solutions, provides millions of fans with easy and equitable access to the world's premier live entertainment events. Their dedication to innovation, exceptional scalability, and unparalleled support make them the definitive choice for fans worldwide. With the trust of over 12,000 artists, teams, and venues, Ticketmaster powers extraordinary performances daily, selling more than 500 million tickets each year. As a proud division of Live Nation Entertainment, a Great Place to Work-certified organization and the world's leading live entertainment company, Ticketmaster's diverse team of 6,500+ employees shares a passion for creating unforgettable live experiences. Because, in the end, they're fans too, and they know that the magic of live entertainment only occurs once.

Key Details:

  • Location: The company is headquartered in Toronto, Canada.
  • Founders: Ticketmaster.ca was founded by Albert Leffler, Peter Gadwa, Gordon Gunn III, Jerry Nelson.
  • Foundation Date: The company was established in the year 1976.

Customer reviews

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(4.0)
The show was good. But Ticketmaster/Live
by MARY

The show was good. But Ticketmaster/Live Nation mobile tickets are a pain in the a**. I don't have a mobile phone and the staff at the venue didn't know what to do with my printed out receipt for the show, since Ticketmaster/Live Nation won't let me print out my tickets. They need to set-up some ticketing solution for people who don't have a mobile phone. I'm sure I am not the only person in Toronto or Canada who doesn't have a mobile phone and who likes to attend concerts, etc.

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(5.0)
Smooth entry to the venue.
by PW

Smooth entry to the venue. Would be improved if there were notifications on performance times: tickets said 7:30pm, but JT didn't start till after 9pm. Some folks knew via social media, but no update from Ticketmaster. Could've organized our night better.

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(2.0)
disappointing
by PAUL

The experience with the company's parking ticket system was disappointing. I attempted to check my ticket status multiple times through their chatbots, but none of them seemed to understand the process. It would be beneficial if they programmed the chatbots to inform customers that they will receive an email with the scan or code on the day of the event. This straightforward information would be more useful than navigating through a complicated troubleshooting process that doesn't lead to finding the parking ticket.

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(4.0)
Had a positive experience
by Krista Li

Had a positive experience; the website appeared legitimate and trustworthy. However, the timer to purchase tickets was a bit inconvenient.

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(5.0)
Effortless navigation on the
by SHELLEY WATT

Effortless navigation on the website, and a simple checkout process. Seats were readily available and easy to select.

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(2.0)
I attended this musical with a group, and our experience was highly disappointing
by STEPHANIE

I attended this musical with a group, and our experience was highly disappointing. The production was advertised as being primarily in English with some French portions. However, the entire musical was in French, except for the songs. This misrepresentation left us unable to understand the performance, resulting in a dull experience. I had initially heard about this musical on an English radio station, which exclusively promoted it in English. Even the ticket description was in English, offering no indication that it would be predominantly in French. This experience has left me disillusioned, and I don't plan on attending another musical at The Casino du lac Leamy. The misleading advertising was a significant letdown.

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