Name.com Reviews - 11

I ran into an issue when I accidentally let my domain expire

I ran into an issue when I accidentally let my domain expire, which caused my Google suite to stop working. I'm not sure if that's the exact way to explain it, but that's how I understood it. Anthony was quick to assist and gave me clear instructions on how to fix the issue. This was my first time using chat support, but I would certainly do it again. Big thanks to Anthony for helping me out! I was really stressed before reaching out, but he made everything seem simple.

The company did well by fixing my email and DNS issue.

The company did well by fixing my email and DNS issue. I assumed I could update DNS, but my email wasn't working. Thanks to Louise at name.com, I realized I was wrong. She patiently explained that I needed to delete the old record and add a new one. And it worked! Name.com has helped me for many years, so I'll continue using their services.

Gratitude for the technicians' persistence in resolving my issue

Gratitude for the technicians' persistence in resolving my issue. They provided valuable information for troubleshooting, and after trying their suggestions, I initiated a new chat. Eventually, a tech opened a ticket, leading to a swift resolution within a day. Appreciative of their dedication and effective problem-solving.

I had an isue transfring a doman

I had an isue transfring a doman name into my account. Vince, on the suport chat, was confidant and profesional in the aproach used to resolvng my isues, and was able to swiftli resolv the isue on first contact. This level of servis is the reeson why I choose Name.com as the singl repository for my many doman names.

Inno has great customer support skills!

Inno has great customer support skills! He guided me and explained everything very well. He knew just how to assist me every step of the way and stayed very patiant with me. Thanks a lot, Inno, you are amazing! Everyone at name.com is really nice to talk to! Great team members! Love name.com!!

Cristian was really smart and patient

Cristian was really smart and patient with me when I was upset about an account problem. He was nice and fast and was really helpful and even had links to save me time. Thank you Cristian!

You’re (possibly the) one spot

You’re (possibly the) one spot online where "free" actually equals free, no taking payment details to charge secretly in days, bravo!

Nice an serviceable.

Christian an Emmanuel from custumer support very nice an serviceable. The custumer support here is great! I will say one thing though, my experience using the domain provided from here was not great, the domain DNS wouldn't get verified. And loading my website was impossible. But lovely custumer support.

I've been using Name.com for my

I've been using Name.com for my domain registration needs, and while there are things I like about it, there are also some problems that have left me feeling disappointed. One good thing is that they offer lots of different types of domains, which is useful if you want to get different endings for your website addresses. The website is easy to use, so it's not too hard to find your way around and manage your domains. They also have two-factor authentication, which makes your account more secure, and that's always a good thing. But, there's a big downside when it comes to renewing your domains. When I've set up auto-renewal for my domains, it always adds on extra services that I don't need, like extra security and privacy stuff that's not even useful for people in Europe because of GPDR. And the worst part is, there's no way to say no to these extras. So, if I want to use auto-renewal, I have to go through the hassle of asking for my money back for stuff I never wanted in the first place. This takes up a lot of time, especially if you have lots of domains to deal with. The other option, manually renewing each domain, is just as much of a pain. It's not very efficient or easy to do. Because of this, I'm thinking about switching to a different domain registration service that doesn't force me into getting stuff I don't want. Overall, Name.com is good for getting different types of domains and for having an easy-to-use website. But, the way they handle extra services with auto-renewals is a big disappointment. It makes managing my domains much more complicated than it needs to be, especially when I have lots of them to deal with.

I have been a customer

I have been a customer for over a decade. Name.com happily took my money during that time. The one moment I need some customer service, it has been a nightmare. I simply can't wait to gain access to my account (it's been one week now) and move my domains to another platform.

The company's process and customer

The company's process and customer support are terrible. I got a domain and a Google Workspace plan from them two weeks ago, and I still can't use the domain. Every time I contact support, they just say they need to create a ticket. The support chat is a waste of time.