Reviews Summary

ToolOrbit.com has a 2.1 - star rating from 9 reviews, indicating a low level of customer satisfaction!

5 stars
1 review
4 stars
1 review
3 stars
1 review
2 stars
1 review
1 stars
5 reviews
Rating (1.0)

About company

ToolOrbit, a reputable online retailer, offers a comprehensive selection of power tools, woodworking equipment, hardware, home improvement items, measuring tools, and personal safety gear. Their strong partnerships with renowned brands like JET, Delta, Skil, Bosch, Dremel, Makita, and Hitachi enable them to provide a diverse range of top-quality products at competitive prices. As a one-stop shop, ToolOrbit simplifies the shopping experience for customers, making it effortless to find all the necessary tools and accessories in one place. With two warehouses and a team of over 50 well-trained professionals, they maintain a vast inventory, offering exclusive sales, rebates, and seasonal promotions on branded power tools and shop machinery.

Key Details:

  • Location: The company is headquartered in Vista, California, United States.
  • Founders: ToolOrbit.com was founded by Altaf Godil.
  • Foundation Date: The company was established in the year 1986.

Customer reviews

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(4.0)
This place had everything I needed.
by Brandon

This place had everything I needed. Hardly anyone sells packs of 50, and I prefer them for the price. Their sandpaper lasts longer than the paper itself, unlike many cheaper options on Amuhz0n.

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(5.0)
I dunno why ToolOrbit ain't got top ratings.
by Fred

I dunno why ToolOrbit ain't got top ratings. Got real quick delivery and best deal online. Thanks a lot, I'll come back for more tools soon!

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(3.0)
I ordered from this company
by Randy H

I ordered from this company but didn't get any shipping confirmation. I called them after 4 days to ask about my order but couldn't reach anyone on the phone. Left two messages but got no response.

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(1.0)
I made an order with the regular
by Anonymous

I made an order with the regular 7-10 days shipping. It's been 10 days now, and still no shipping confirmation. Pretty let down by the whole experience.

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(1.0)
Concerns arise as my eagerly awaited
by Ronald Diaz

Concerns arise as my eagerly awaited order hasn't arrived. I was counting on these items, and the delay is causing inconvenience. Can you provide insight into the anticipated arrival date? Thanks.

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(1.0)
Product not received yet.
by Scott Moyer

Product not received yet. Waiting a bit more, then seeking a refund from the credit card company. disappointing

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(1.0)
I ordered with the standard 7-10 day
by JP

I ordered with the standard 7-10 day shipping, but it's been 10 days with no shipping confirmation. Quite disappointing.

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(1.0)
I ordered a product 8 days ago, and I'm yet to receive a shipping confirmation email
by Albert Anaya

I ordered a product 8 days ago, and I'm yet to receive a shipping confirmation email. The lack of communication and delay in processing my order have made this a less than satisfactory experience.

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(2.0)
I ordered a router bit from your website
by James

I ordered a router bit from your website, but I encountered some issues. The item I ordered was back-ordered, which was disappointing, but what frustrated me the most was the lack of clarity in the online order status. Despite checking the order online multiple times, it never indicated that the item was back-ordered or provided an estimated shipping date. It took four phone calls to customer service to finally clarify the situation. Improved order status communication would greatly enhance the customer experience.

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