Reviews Summary

Tinstree.com has a 2.5 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars
1 review
4 stars
1 review
3 stars
1 review
2 stars
3 reviews
1 stars
2 reviews
Rating (1.0)

About company

Tinstree.com, founded in 2020, prioritizes personalized shopping, aiming to pair customers with their ideal shoes. Specializing in chic, comfortable, and casual footwear, they offer a carefully curated selection of shoes and accessories suited for the on-the-go lifestyle. As the original online shopping destination for reliable footwear and exceptional value, Tinstree.com maintains its commitment to outstanding service. With a focus on convenience and user-friendly navigation, they ensure that customers enjoy a seamless shopping experience.

Key Details:

  • Location: The company is headquartered in Hong Kong, Hong Kong.
  • Founders: -
  • Foundation Date: The company was established in the year 2020.

Customer reviews

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(1.0)
I placed an order with this company, and the selection and checkout

I placed an order with this company, and the selection and checkout process were fine. I rated it four stars. However, after a month with no shipping update or tracking info, I tried to track my order on the site, but it failed. So I contacted customer service and got a reply at 2:30am saying it's on its way and to be patient. The tracking number "Vanessa" gave me was for just ONE pair of shoes, though I ordered 6. I received that single pair, poorly packaged and cheaply made. I was done with it. Filed a claim for a refund and will never shop with them again. Should've checked the reviews first. Save yourself the trouble.

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(1.0)
My experience with this merchant was incredibly disappointing

My experience with this merchant was incredibly disappointing. Despite the description on their site, the items I received bore little resemblance to what was promised. Adding to the frustration, part of my order was deemed out of stock a full week after it was shipped. Sizing was also an issue, with shoes in both sizes 9 and 10 failing to fit properly. Now, I'm left with the burden of returning these subpar products to India at my own expense. I strongly caution others against dealing with this merchant, or at the very least, suggest using their Amazon store to avoid similar headaches.

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(2.0)
My last experience with this shoe brand has left me rather disappointed

My last experience with this shoe brand has left me rather disappointed. While I appreciate the style of the shoes, the comfort level was sorely lacking compared to my previous purchases from the same brand. There was a noticeable absence of padding, and to my dismay, the shoes lacked any brand name markings. It almost felt like I had received three pairs of rejected shoes in various colors. As someone with foot problems, I prioritize comfort over style, so this was quite disappointing for me.

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(2.0)
Disappointing.

Disappointing. I bought what I thought were nice shoes, but they arrived bent and stiff. They were damaged, yet I have to pay to return them. Plus, I have to track the package and inform them when it reaches their facility for a refund. Avoid this company. Their products are low-quality and their customer service is poor.

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(2.0)
I'm really disappointed with this company

I'm really disappointed with this company. I got scammed just like others said. I ordered two shoes but got just one. The one I got feels like cardbord, and the glue is coming apart. I've messaged customer service and posted on Facebook, but no one responds. Don't order from them.

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(5.0)
I luv the website

I luv the website, it has sum real stylish nd interestin items dat I haven’t seen on some other sites. Very very intrigung!!!

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(3.0)
The company's ok

The company's ok. It took me a few tries to order with the discount. I think it was like three or so times.

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(4.0)
I'd take off one star

I'd take off one star because my cart got empty suddenly, had to do it again. The rest was quite fine.

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