Reviews Summary

StorageTreasures.com has a 3.0 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
1 review
4 stars
1 review
3 stars
2 Reviews
2 stars
1 review
1 stars
1 review
Rating (1.0)

About company

Founded in 2011, StorageTreasures brought about a paradigm shift in the marketing and auctioning of self-storage unit contents, particularly when lessees default on rent payments. This platform effectively bridges the gap between industry operational systems and public buyers seeking auctioned unit contents. StorageTreasures equips the storage industry with essential tools to not only meet but surpass the requirements of state laws governing the self-storage sector. In doing so, it safeguards the interests of both tenants and bidders while ensuring compliance with legal mandates. This platform has become a cornerstone for transparent and efficient self-storage unit auctions, benefiting all parties involved.

Key Details:

  • Location: The company is headquartered in Phoenix, United States.
  • Founders: -.
  • Foundation Date: The company was established in the year 2010.

Customer reviews

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(5.0)
The company does a good job
by Justin

The company does a good job of handling bid increases and allowing enough time for them. However, the cleaning policy isn't great - finding dead rats, drugs, and syringes is not pleasant. Also, someone staged a locker, which could've been prevented.

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(4.0)
This company/site has definitely met expectations.
by Jeremy K

This company/site has definitely met expectations. It's easy to use and find your way around. The information on facilities, policies, and rules is thorough. There's usually a good selection of nearby auctions. It would be better if there were more pictures, or clearer ones, of the facilities. Overall, it's a good site, straightforward, and quite helpful.

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(3.0)
The company's service was disappointing
by Jabon Diercks

The company's service was disappointing. The unit I purchased was in terrible condition with a filthy toilet seat and dirty needles scattered around. Almost everything was broken or unclean. Although the price was low, the amount of effort needed to clean and repair everything will likely put me at a loss. It feels like a risky gamble. Overall, I'd rate it 3/5.

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(1.0)
The agent I spoke with informed
by Mayra

The agent I spoke with informed me that once I paid the deposit of $1500, it would be deducted from the balance. However, this turned out to be untrue. The deposit was merely a charge for me to clean the storage, and I still had to pay more for the storage than I initially thought.

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(3.0)
The website may seem functional
by Chidi A

The website may seem functional, but it was not fully utilized due to the inability to contact the seller after winning. The fact that I had to wait until the end of the day after clean out time, effectively monopolizing 2 days for no reason, shows a lack of consideration for the customer's time.

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(2.0)
I was drawn in by the promising
by Franky L

I was drawn in by the promising pictures on their website, but upon seeing my unit in person, it was evident that it had been rummaged through. Not only was my property likely stolen, but the unit was also left in a mess with a pile of unwanted items. I expressed my frustration to an employee, and while they did refund my money, the damage had already been done.

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FAQ
  1. How can I contact StorageTreasures.com?

    You can contact StorageTreasures.com by calling them at (480) 397-6503.

  2. Is storagetreasures.com a secure site?

    Yes, StorageTreasures is a secure online self-storage auction platform. It is the world's largest and most trusted platform for online storage auctions, with a rating of 3.4 based on 2,699 reviews. Your transactions and information are handled with the utmost security.

  3. Is storage auction legit?

    Yes, storage auctions conducted through StorageTreasures are legitimate. These auctions, which can occur online or in person, provide a legitimate way for storage facility owners to recoup some of their losses. StorageTreasures hosts over 790,000 online storage auctions in 2022 and is trusted by over 1 million auction bidders.

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