Read 4 Real Customer Reviews of SendGrid.com

Business information:

[email protected] https://sendgrid.com/

United States 1801 California St., Suite 500 Denver 80202

Reviews Summary

SendGrid.com has a 1.8 - star rating from 4 reviews, indicating a low level of customer satisfaction!

5 stars

0 Reviews

4 stars

0 Reviews

3 stars

0 Reviews

2 stars

3 Reviews

1 stars

1 review

About company

Email remains a widely preferred communication method, with 83% of people favoring it for business interactions. Recognized for its cost-effectiveness, email boasts a $42 return on investment for every dollar spent, offering precise engagement metrics. To ensure optimal email delivery, businesses require a reliable and scalable provider like SendGrid, trusted by industry leaders such as Spotify and Airbnb. SendGrid's proprietary mail transfer agent (MTA) facilitates efficient email delivery, sending over 90 billion emails monthly with a median delivery speed of 1.9 seconds. With streamlined management tools and expert support, SendGrid empowers businesses to maximize inbox placement and enhance customer engagement effortlessly.

Key Details:

Location: The company is headquartered in Denver, United States.
Founders: SendGrid.com was founded by Isaac Saldana, Tim Jenkins, Jose Lopez.
Foundation Date: The company was established in the year 2009.

Customer reviews

Sort by:

Sort by:
Most relevant
By date
By rating

(2.0)

They have some issues.

by Chris June 3, 2024

My thoughts about the company are that they have some issues. We're paying for the priciest package, but sometimes our account gets shut down for weeks. Talking to support is okay, but then we get switched to a new person who doesn't seem to read what we've said before. It's like starting over. They blame us for all the problems instead of fixing things on their end.

Own this company? Claim & Respond

(1.0)

Honestly, Sendgrid's support is the worst I've ever seen!

by Anonymous August 5, 2024

Honestly, Sendgrid's support is the worst I've ever seen! I tried to pay my bill but they can't give me access to my account because my dedicated IP changed! I also gave them my driver's license, phone number (used for 2FA), and credit card info (with expiry date). Five different level-1 support reps have handled this, and after 6 weeks, it's still not fixed.

Own this company? Claim & Respond

(2.0)

Their platform is trash, and then you contact

by Juan May 11, 2024

Their platform is trash, and then you contact their client support, and all you get is a bunch of guys talking nonsense, they don't even know their own product.