Notion

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Initially used the personal plan for my notes

Initially used the personal plan for my notes and task tracking. Later, switched to team mode to organize workflows. A handy and practical service, odd why the rating is low.

I used Notion for a while when I started

I used Notion for a while when I started and it was useful. We stopped using them about a year ago after moving all over to Google Workspace. We forgot to cancel the billing but when we noticed the charge they were quick to help cancel and refund, which is not normally the case (thank you Jim from the billing team).

Watch out for Notion and its cancelation policy.

Watch out for Notion and its cancelation policy. If you purchase an useless AI module and later decide to cancel, you'll be denied and money won't be returned nor credited for another product. When canceling some users in an yearly subscription, you get credits for next year. No refund requests will work. Support service misleads; initially confirms invoice change, then after a week claims it's impossible. If you own a business, you know invoices can be changed or refunded. If trying Notion, opt for monthly plan, not annual. Otherwise, no changes allowed, and max amount will be charged.

Notion gave us $1000 in credit to test their service

Notion gave us $1000 in credit to test their service, but it expired after a year. We didn't use it and the account stayed inactive. Without notice, they started charging us monthly. It took nearly a year to notice. They only refunded the last month. Sneaks.

I regret my choice from 3 years ago to

I regret my choice from 3 years ago to buy a subscription and support the developers. I've been living in Europe for a while and use a European card now, but because I previously used a Russian card, they are going to cancel my recent subscription and delete all my data. Consider carefully before supporting them, as it might come back to haunt you.

not dependable, you might lose all

not dependable, you might lose all your information and there is no assistance from support they told me to get someone else to invite you to the project and still it didnt work. I will never use online cloud service for my notes. better to keep it local and secure.