Reviews Summary

Notion.so has a 2.5 - star rating from 6 reviews, indicating a low level of customer satisfaction!

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1 review
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2 Reviews
Rating (1.0)

About company

Notion is a versatile tool that consolidates various work apps into a single platform, allowing for complete customization to suit any workflow. It serves as an all-in-one workspace ideal for individuals, teams, and entire companies. Recognizing the innate human inclination for toolmaking, Notion aims to empower users to shape their software tools according to their needs. The team at Notion endeavors to democratize the process of software modification, enabling everyone to influence the tools that significantly impact their daily lives.

Key Details:

  • Location: The company is headquartered in San Francisco, California, United States.
  • Founders: Notion.so was founded by Ivan Zhao, Chris Prucha, Jessica Lam, Simon Last and Toby Schachman.
  • Foundation Date: The company was established in the year 2016.

Customer reviews

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(2.0)
Watch out for Notion and its cancelation policy.
by Sergei

Watch out for Notion and its cancelation policy. If you purchase an useless AI module and later decide to cancel, you'll be denied and money won't be returned nor credited for another product. When canceling some users in an yearly subscription, you get credits for next year. No refund requests will work. Support service misleads; initially confirms invoice change, then after a week claims it's impossible. If you own a business, you know invoices can be changed or refunded. If trying Notion, opt for monthly plan, not annual. Otherwise, no changes allowed, and max amount will be charged.

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(1.0)
I regret my choice from 3 years ago to
by Polina Rodionova

I regret my choice from 3 years ago to buy a subscription and support the developers. I've been living in Europe for a while and use a European card now, but because I previously used a Russian card, they are going to cancel my recent subscription and delete all my data. Consider carefully before supporting them, as it might come back to haunt you.

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(4.0)
I used Notion for a while when I started
by Etha

I used Notion for a while when I started and it was useful. We stopped using them about a year ago after moving all over to Google Workspace. We forgot to cancel the billing but when we noticed the charge they were quick to help cancel and refund, which is not normally the case (thank you Jim from the billing team).

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(1.0)
not dependable, you might lose all
by Hamed

not dependable, you might lose all your information and there is no assistance from support they told me to get someone else to invite you to the project and still it didnt work. I will never use online cloud service for my notes. better to keep it local and secure.

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(2.0)
Notion gave us $1000 in credit to test their service
by Izaak

Notion gave us $1000 in credit to test their service, but it expired after a year. We didn't use it and the account stayed inactive. Without notice, they started charging us monthly. It took nearly a year to notice. They only refunded the last month. Sneaks.

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(5.0)
Initially used the personal plan for my notes
by Tom

Initially used the personal plan for my notes and task tracking. Later, switched to team mode to organize workflows. A handy and practical service, odd why the rating is low.

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