LiveChat has a 2.5 - star rating from 4 reviews, indicating a low level of customer satisfaction!
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United States 101 Arch Street, 8th Floor Boston 02110
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LiveChat is 305 out of 336 best companies in Software on RealReviews.io
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roxxy
1 reviews
Philippines
My account in PHJoy app for online games
My account in PHJoy app for online games is not working, and I still didn't get my withdrawal money. They never sent it to my wallet, looks like scam PHJoy. I lost 20,000 and they just took it from my account.
Peter
1 reviews
Australia
We joind LiveChat in January 2024
We joind LiveChat in January 2024, planning to stay for many years. But we noticed the AI was not very good, often giving wrong or unhelpful replies to our customers. Also, the price is quite high. We talked with their team many times this year, but in the end, we did not see much improvement. This week, we switched our business to Intercom.
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Ahmed
1 reviews
Pakistan
I deposited 10000 RS in PKR but it isn't showing in my account.
I deposited 10000 RS in PKR but it isn't showing in my account. I sent multiple messages but no good response! Can someone tell me where to go for filing a complain?
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Robert
1 reviews
United States
Stay away from this company
Stay away from this company – unwanted charges & poor customer support I canceled my LiveChat account nearly a year ago, but suddenly, they began charging my card again in December, January, and February. I reached out to them asking for a refund, but they refused, even though I had canceled my account a long time ago. This company seems dishonest, and their billing methods raise a lot of red flags. I’ve had to request a chargeback through Capital One to get my money back. Also, their service is overpriced for what it provides. You're better off using Zoho Chatbot, which offers much better value and support. Stay away from LiveChat!
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Trustpilot
G2
Capterra
United States 101 Arch Street, 8th Floor Boston 02110
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Claim & RespondReviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
Software
Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.
LiveChat is 305 out of 336 best companies in Software on RealReviews.io
LiveChat is an online customer service software offering live support, help desk tools, and web analytics. It enables businesses to deliver exceptional customer experiences through real-time chat and efficient service management. The platform combines live chat capabilities with help desk software to streamline support operations. Its web analytics features provide insights to improve customer interactions and satisfaction. LiveChat is designed to enhance communication and optimize service delivery for businesses of all sizes.
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LiveChat is an online customer service software offering live support, help desk tools, and web analytics. It enables businesses to deliver exceptional customer experiences through real-time chat and efficient service management. The platform combines live chat capabilities with help desk software to streamline support operations. Its web analytics features provide insights to improve customer interactions and satisfaction. LiveChat is designed to enhance communication and optimize service delivery for businesses of all sizes.
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