ScholarTrip.com

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Due to the cancellation of my local flight

Due to the cancellation of my local flight, the arriving flight was delayed from 9:50am to 10:37pm, which put me in the risk situation of not being able to check-in in time for my subsequent connecting international flight. When I felt helpless and in a dilemma due to my lack of experience in dealing with such situations, ScholarTrip's customer service agent, Mr. Criencess Orlina, made me feel much more at ease. First of all, he was very patient because I have a lot of request, such as if I was late to board the plane, could I get a refund, change the plane, cancel, and how much was the diference in price? I also asked about the current replacement price difference, what other options there are, and the date. I also asked him to help me check if there are any local flights for me to cancel the original one and reorder it. He even contacted the hotel for me who might want to arrive at my destination early. But in the end, he helped us think of a more cost-effective way so that we could save money on consumption and avoid fatigue. Even though we were disconnected several times due to phone interference, he still contacted me immediately, which flattered me. He is the most responsible and patient customer service I have ever seen. Your company has such excellent customer service, I would contact him and trust him every time. His performance went above and beyond and cannot be expressed in words which I need to mention that the conversation is in the midnight. I solemnly thank him for solving my issues when I was hesitant and helpless. Billion of thanks.

Regrettably, we were one of the 300

Regrettably, we were one of the 300 passengers stuck in Lagos, Nigeria due to the Nigeria Labour Congress protest against Turkish Airlines, leading to our flight cancellation. When Turkish Airlines couldn't help, we called Scholar Trip. Nomer Eugenio assisted us to rebook our flight for the next day. After that flight got canceled too, we emailed Scholar Trip. Thanks to Margaret Quiday, Joselle Sosoter, and Nomer Eugenio, we got booked on another flight. Despite being stranded in Lagos, Scholar Trip's help eased our worries. Thanks a lot!

Na de aanschaf van onze eerste retourtickets voor 2

Na de aanschaf van onze eerste retourtickets voor 2 passagiers, moesten we de terugreis van één passagier veranderen. We konden die verandering met jou maken via online live chat. En toen het tijd was voor deze passagier om terug te keren, had de luchtvaartmaatschappij haar vlucht geannuleerd. We moesten opnieuw met je online live chat klantenservice werken... en vervolgens e-mail... en je was altijd responsief en snel. Uiteindelijk hebben we alles opgelost.

Having utilized Scholartrip's services

Having utilized Scholartrip's services repeatedly, I can assert that their customer support is among the finest online. During a flight schedule alteration, not their fault, the online chat assistance, particularly Joselle, swiftly facilitated a hassle-free transition to another flight. Scholartrip adeptly managed a potentially dire situation with ease and a positive attitude.

After buying our first roundtrip tickets for two people

After buying our first roundtrip tickets for two people, we needed to adjust one passenger's return. We managed to do this through your online live chat. Later, the airline canceled this passenger's flight. We had to contact your online chat support again, and then email. You were consistently quick and helpful. In the end, everything was resolved.

What a great experience, particularly thanks to Mellan

What a great experience, particularly thanks to Mellan Rivas, who assisted me in finding the best choice for my flight because of the big schedule change on my first flight by the airline. Thank you, Mellan, well done, I truly value your help. I give you a thumbs up, such a relief for me, and I hope there are no more changes from the airline.

Impressive turnaround time, responding

Impressive turnaround time, responding within an hour for both Perliza's assistance in updating my mileage number and Mellan's effective booking of aisle seats for my full return flights when the airline app failed. Thanks to them, my experience with scholartrip.com was positive. I've already suggested it to two friends planning trips.

We've used Scholartrip for a long

We've used Scholartrip for a long time and find their prices to be the best. The customer support is great. Leslie got my trip approved on the second try. The first time, I called customer service right after the flight was cancelled. They told me to resubmit and mentioned more checks would be needed. It all went as they said. Thanks!

Stumbling upon this company

Stumbling upon this company during an airfare search turned out to be a fortunate twist. After a frustrating experience with another provider, ScholarTrip emerged as a solid choice. The straightforward booking page eased my reservations. A call to Joselle the next day simplified the process, resulting in successfully booked tickets.

Jercel was quite supportive! His emails with flight

Jercel was quite supportive! His emails with flight details, prices, and various options were clear and easy to follow. He took into account my specific concerns, making the process feel more personal. It was much better to work with him than to explain everything again to another travel advisor.

I reserved a round-trip ticket with

I reserved a round-trip ticket with the assistance of Criencess. Criencess invested 4 hours aiding me in figuring out the cancellation/change rules and selecting seats. Criencess is genuinely a reliable agent that anyone can count on! I had a positive experience with Scholartrip this time.

found this company by chance while looking up flights.

At first, I tried a different site but it was not going well. I felt good that i picked scholartrip in the end cause it worked out fine. Their booking page was clear and not hard to use. I phoned them the next morning and talked to Joselle. She helpd me out and got my tickets ready fast.

Joselle from the company was really great.

I gotta say, Joselle from the company was really great. She was super nice and kept me in the loop the whole time while I was trying to cancel a reservation. It's not often you find someone in customer support who actually follows through on their promises, but Joselle definitely did.

The team was really suportive, calm, and quick

The team was really suportive, calm, and quick while handling my flight booking. Jercel stood out with her clear messages, fast replies, and kept things simple the whole time. I’m thankful for their help getting my ticket, and I value the way they treated me with care and respect.

I arranged a round-trip ticket with the assistance

I arranged a round-trip ticket with the assistance of Criencess. Criencess dedicated 4 hours to clarify the cancellation/change policy and help me select my seats. Criencess is truly a reliable agent that anyone can count on!!! I had a great experiance with scholartrip this time!

Jercel was quite helpful!

Jercel was quite helpful! The way he organized the email about flights, with prices and choices, made it clear for me to see what was available. He kept my concerns in mind, which made it simpler to finish my trip plans with him instead of starting over with someone else.

Company is so responsive!

Company is so responsive! Got my mileage number changed by Perliza super quick and Mellan managed to book aisle seats for my return flights even though they were full on the airline app. Big thanks to both! Already told two friends about scholartrip.com for their trips.

I reserved a round-trip ticket with Criencess' help.

I reserved a round-trip ticket with Criencess' help. She spent 4 hours assisting me with the cancellation/change policy and picking my seats. Criencess is definitely a reliable agent that people can count on!! This time, I had a good experence with Scholartrip!

ooked a round-trip ticket through Scholartrip.

I booked a round-trip ticket through Scholartrip. Scholartrip took 4 hours to help me understand the change and cancellation rules and pick seats. Scholartrip is a reliable agent that everyone can count on!!! I had a good time with Scholartrip this time!

Sarah was really great!

Sarah was really great! She quickly understood my problem, provided clear info, and went above and beyond in assisting me. The problem was about flight changes, and she worked with the airline to find a new flight that suited my original booking request.

The team was really suportive, calm, and quick

The team was really suportive, calm, and quick with sorting out my flight. Jercel in particular gave clear info, replied fast, and kept things simple all the way. I’m glad for the help with my ticket and thankful for how nice and proffesional they were.

I secured a round-trip ticket with

I secured a round-trip ticket with Criencess, who dedicated 4 hours clarifying cancellation policies and assisting with seat selection. Criencess proves to be a reliable agent, fostering trust. My scholartrip experience was positive overall.

I had to reschedule my flight and Joselle

I had to reschedule my flight and Joselle was super helpful in finding great choices for me. She took care of it all, and it was a really smooth and simple process. Friendly customer service like this makes travel hassle much easier. Thanks!

I wanna talk about Chenno from the company.

I wanna talk about Chenno from the company. They really helped me out a lot with picking my flight seats. They explained everything nicely and even showed me some pictures to help me decide. It was a good experience.

I felt uneasy about my booking and had some questions.

I felt uneasy about my booking and had some questions. The support team was helpful. I spoke with two agents, and one was Judy, who replied quickly. I haven't taken my flight yet, but things seem to be going well!

Perliza was super helpful with my problem.

Perliza was super helpful with my problem. She really cared and found the solution for me after our call. I didn't expect that. Usually, they forget about you after the call. I'm surprised.

Jina Fiel replied swiftly to my inquiries

Jina Fiel replied swiftly to my inquiries. She assisted me in reserving seats, selecting my meals, and sent me screenshots on how to do it. I could not ask for better servise. Thanks Jina.

I spoke with Joselle, who was very

I spoke with Joselle, who was very kind and assisted me in adjusting the reservation because of a timing issue, something not all companies might allow when the order is still pending.

Minimaal werk, maximaal resultaat!

Minimaal werk, maximaal resultaat! Ik had een probleem met de geboortedata op de vliegtickets. Ik vertelde hen over het probleem, en zonder gedoe werd het opgelost. Super simpel 5/5

This is my first time going abroad and Mellan

This is my first time going abroad and Mellan was very helpful, answering all my questions quickly. I’m really looking forward to my trip and can’t wait to share how it went after!