Rug Doctor has a 3.0 - star rating from 2 reviews, indicating a low level of customer satisfaction!
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beth
21 reviews
United Kingdom
Had some problems with the first machine
Had some problems with the first machine I hired as it leaked all over the floor, but customer service were really good in sorting it out fast and sending a replacement. They also gave me a partial refund for the trouble. The lady on the phone was very nice and I was pleased they helped so fast even over the weekend.
Jackie
14 reviews
United Kingdom
Bought this from Asda, big heavy machine which was
Bought this from Asda, big heavy machine which was hard to fit in my car and carry into the house. The tank of the machine was dirty and the hand tool was full of hair and dirt, I had to clean both before I could use it. It was really hard to move the machine around, and I had to keep emptying the tank and refilling it with water and shampoo, making the cleaning a tiring job. The instructions on the machine didn’t help at all, so I had to watch YouTube videos on my phone to figure out how to switch to the tool mode for cleaning stairs and upholstery. I wouldn’t hire this machine again, and with the cost of nearly £50 for one day's rental plus the shampoo, it wasn’t worth the money. The carpets looked a bit cleaner, but after all the effort, the difference wasn’t that clear. It took me hours to do just three rooms and a set of stairs.
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Rug Doctor provides carpet cleaning machines and solutions designed for deep cleaning at an affordable price. Its machines offer professional-level power while remaining easy to use. Available for rent in over 40,000 retail locations, Rug Doctor is a trusted name in home carpet care. Customers can also purchase its machines and cleaning formulas for convenient at-home use. Rug Doctor continues to deliver effective cleaning solutions for homes nationwide.
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United States 2201 West Plano Parkway Plano 75075
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Cleaning Services
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Rug Doctor is 17 out of 20 best companies in Cleaning Services on RealReviews.io
Rug Doctor provides carpet cleaning machines and solutions designed for deep cleaning at an affordable price. Its machines offer professional-level power while remaining easy to use. Available for rent in over 40,000 retail locations, Rug Doctor is a trusted name in home carpet care. Customers can also purchase its machines and cleaning formulas for convenient at-home use. Rug Doctor continues to deliver effective cleaning solutions for homes nationwide.
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