RetailMarket.net Reviews

The worst company I have ever dealt with. If there was a 0 rating, I wold have used that one.

I bought a Breville microwave/convection oven from this company on May, 30 of 2024. It ame in several boxes, one of which was from Amazon. The dinner boes were damaged as well as the microwave. The door was bashed in and the handle brokend. I submitted the damage to Retail Market on June 2, 2024. I was told that I would get a refund. After many emails saying that theyd were very busy, nothing has happenedd. I guess theyd were overwhelmed with the damaged gooda they are selling. It is now Nov. 1 2024 and I still have not received a refund or another email.

I bought some tru-oil from RM.

I bought some tru-oil from RM. The delivery was late with no clear explanation. I didn’t get the package and ended up canceling the order, hoping for a quick refund. But until now (10/15/2025), no refund has arrived. Seems like a trick - I suggest others stay away from this site - Retail Market does not seem trustworthy.

I made an order on September 15, 2024

I made an order on September 15, 2024, and after waiting for weeks with nothing delivered, I chose to cancel my order on October 3, 2024. They emailed me saying I was put in the "Refund Queue", but I still haven't gotten any refund. I tried contacting them again, but no response. I'm just going to let my bank deal with this now. Feels like a total rip off. AVOID THEM IF YOU DON’T WANT TO LOSE YOUR MONEY!

I really like The Retail Market's wide range

I really like The Retail Market's wide range of home needs and office items. The website is simple, and the support team, especially agent Steve, was fast to help.

BOSE WAVE RADIO IV

DID NOT RECIEVE WHAT I HAD ORDERED. RADIO IN USED, NOT NEW, AND THE CD PLAYER DOES NOT WORK. DIFFICULT TO COMMUNICATE WITH THE RETAIL MARKET PLACE. WAITING FOR RETURN AUTHORIZATION. FEEL LIKE I'VE BEEN "RIPPED OFF" 111

I’d give them zero stars if I could.

I’d give them zero stars if I could. Two months with no sign of my refund after I canceled. The moment I asked to cancel, they responded quickly saying they had the screen shots for proof, and now I'm just ignored. Don't spend your hard-earned cash here.

I've been with this company for some time

I've been with this company for some time and experienced a few highs and lows. Now, they are fixing customer issues very quickly, which is nice.

I "ordered" some grass seed more than a month ago.

I "ordered" some grass seed more than a month ago. "Retailmarket.net" took money from my card but failed to send the product. I’ve sent FOUR messages to them and haven’t heard back at all.

My DECEMBER 2023 order still hasn't shown

My DECEMBER 2023 order still hasn't shown up and no refund. Looks like I've been cheated out of $58. No replies to questions.

They seem like a scam.

They seem like a scam. I ordered a garbage disposal for my kitchen sink, and it's been over a month with no delivery or email replies. My order is stuck "Under Review," and there’s no phone number or live chat available. I've reported them to the BBB and other authorities to check if they're legitimate. Their ad was on Amazon, and I've also flagged this fake ad.

The company impressed me with

The company impressed me with their proactive approach to a part of my order being out of stock. They reached out quickly, offered alternatives, and gave a discount for the inconvenience. Great service!

I found the perfct kitchenware at Retail Market

I found the perfct kitchenware at Retail Market. The website is easy to use, and customer service, espeshly agent Alick, was really helpfull. I'll be ordering more in the future. Thanx

The issue was with the delivery.

The issue was with the delivery. The package of coffee pods arrived completely squashed. This happened on June 25th, 2024. Don Murray

Zero response from customer service delayed shipping

Delayed shipping over 7 days past original order date (on a stock item). No communication or notification of delay. Customer service WILL NOT RESPOND TO EMAILS, I am now at 9 emails. The item was sent 2 weeks past due date almost a month after order date. Ive been requesting an order cancelation since I learned of the delayed item the beginning of June, it now June 22 and still no response from customer service on anything. But their head customer service sent an email inquiring about my satisfaction as well as requesting that I rate them.

After a bad experience last year

After a bad experience last year, I gave The Retail Market another chance because of their new management promises. I am really happy! The customer service has changed a lot—very fast and really caring. They fixed my old problems quickly. It's great to see a company listen to feedback and get better!

Stole $166

I placed an order because they claimed to sell Tyson meat. The took my mo ey sent a order confirmation & never sent my meat. They also an extra $19 for 3 to 4 day shipping. They never answered my emails. The email form on their website. I've reported them to FTC, BBB, NC AG Fraud department & written to Tyson food.

Utter fraud and scam...

Utter fraud and scam...Don't buy online from them. Zero email reply and no phone help? No surprise! I don't want a copy/paste answer from Malak like others got. I reported The Retail Market to BBB and will post my review everywhere I can. (RO-9997) I paid priority shipping for no reason. Stick with Amazin; you'll be glad.

Good prices, good products.

Good prices, good products. Shipping time was bit inconsistent, from 3 days to over 2 weeks for some stuff for my patio sets. Overall, decent experience.

The company's pretty good overall

The company's pretty good overall, but I couldn't rate it five stars because my order took a bit longer than expected and I didn't find out until three weeks later. Once I asked them about it, though, they fixed it right away. These things happen, so it's okay.

It took two months to get the good

It took two months to get the good (it was temporarely out of stock). The company was slow to keep me informed, and did not respond to queries on a timely basis. They did follow up two weeks after the good was finally received (and that person was reasonable); but it was too late.

Really happy with my new drone buy!

Really happy with my new drone buy! It's worth every penny, doing way better than I thought. The drone works really well, giving sharp and clear pictures from above with its great camera. It's easy to keep it steady and steer, even for someone like me who's new to flying drones. The drone is built tough, so I can take it on exciting flights without worrying about it breaking. The battery lasts a good while, giving me plenty of time to explore. Plus, it's small and easy to fold up, so I can take it anywhere. Overall, a great buy for anyone starting out or who loves flying drones – definitely recommend it!

This company's customer service is just terrible.

This company's customer service is just terrible. They keep saying they're working on my refund because of technical issues, but it's been three months already. I strongly advise shopping elsewhere because you won't get any help if your order doesn't arrive or isn't what you expected. And the only way to contact them is through email.

I ain't got my stuff yet, and

I ain't got my stuff yet, and I've been hittin' 'em up loads, but they ain't gettin' back to me for months. Finally, when they did, they said my order was sent out. But guess what? According to the tracking folks, it ended up in some weird warehouse nobody knows about.

My experience with the company

My experience with the company wasn't great. I didn't get my item, and reaching out to them was a real challenge. It took them months to get back to me, and when they finally did, they just said the order was sent. The tracking info showed it went to some unknown warehouse as the final spot. Not cool.

Avoid this company at all costs.

Avoid this company at all costs. I placed an order in November, and it's now, and I'm still waiting for my item. Dealing with their customer service was a nightmare, and I've decided to initiate a chargeback with my credit card company. It seems like they might not even possess the items they claim to have on their site; it's possible they're drop shipping from another country. The whole operation seems dubious. Be cautious - this appears to be a scam site.

The feedback on The Retail Market

The feedback on The Retail Market is inconsistent. While a couple of customers claim to have received their products, a larger number, approximately five or six, express dissatisfaction due to non-receipt. A particularly alarming review suggests that The Retail Market, purportedly tied to Amazon, was exposed by a vigilant consumer's detailed research. According to this customer, Amazon denied any affiliation with The Retail Market, raising concerns about potential scamming practices. It appears that The Retail Market may be selectively delivering to a few customers to create a facade of legitimacy.

I placed an order in November, and despite the item being advertised as in stock

I placed an order in November, and despite the item being advertised as in stock, it was never shipped. Numerous emails requesting a refund have gone unanswered, and my money remains with them.

Ordered an XL wall map of the USA on 12/03/23

Ordered an XL wall map of the USA on 12/03/23, yet it hasn't arrived, and they deducted the payment from my account. Frustratingly, I'm left wondering how to secure a refund. The delay and lack of communication are frustrating. I am now contemplating seeking a refund and purchasing the item elsewhere to ensure a more reliable and timely service.

Végül visszakaptam a pénzem

A harmadik hét után chargebacket indítottam. Megkönnyebbültem, amikor a bank visszafordította a tranzakciót, de bosszantó volt az egész levelezés.

Olcsó szék, türelem kellett

Az irodaszék ára verhetetlen volt, rendelés simán ment. A státusz hetekig alig mozdult, az extra gyorsítás nem gyorsított. E-mailekre válasz jött, de ritkán. Végül megérkezett és stabil, csendes. Aki spórol, kalkuláljon lassabb teljesítéssel.