Reviews Summary

Novo Insurance has a 2.8 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
2 reviews
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0 reviews
3 stars
1 reviews
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1 reviews
1 stars
2 reviews
Rating (1.0)

About company

Novo, a subsidiary of Telenav, is a company with a relentless drive for innovation and transformation. They are on a mission to revolutionize the substantial $300 billion car insurance industry by giving the power back to consumers. Novo places a strong emphasis on customization, allowing individuals to tailor their car insurance to their unique needs. Their approach is technology-driven, leveraging data to establish precise premiums and, in turn, contributing to a reduction in road accidents. Novo invites individuals to be a part of this journey, where they are reshaping the insurance landscape and making it more consumer-centric while promoting road safety.

Key Details:

  • Location: The company is headquartered in Santa Clara, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2021.

Customer reviews

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(5.0)
In my experience, this company
by Laury

In my experience, this company has been really good. They're always friendly and helpful, and the quote they give you is what you actually pay. Unlike Progressive, where they gave me one quote but changed it when it was time to pay, this insurance is straightforward. What they show you is what you get.

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(2.0)
I got a policy with Novo because
by Anonymous

I got a policy with Novo because it was needed for my car approval. I purchased it, set to start in two days. However, as my car approval didn't come through, I canceled the policy. Novo charged me a $50 fee. When I asked to speak to a supervisor, the rep mentioned they were all in meetings. I wouldn't suggest this company; opt for a more reliable insurance provider.

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(1.0)
My experience with this company has
by philly

My experience with this company has been disappointing. After having their insurance for almost 3 months, they decided to increase the premium by $10. Opting for a more reliable option, I promptly canceled with them. Now, they're attempting to charge me $53 for cancellation, a fee I refuse to pay. Not recommending this company based on their questionable practices and unexpected charges.

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(3.0)
The pricing inconsistency with this
by Kenny

The pricing inconsistency with this company left me perplexed. Initially quoted at $92.00, it later surged to $126.67, and now it indicates $131.67 for the next month. The fluctuation from the original quote to subsequent increases has caused confusion.

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(1.0)
I wouldn't recommend this
by Laura W

I wouldn't recommend this company at all. After having their insurance for almost three months, they informed me of a $10 increase in my premium. Unhappy with this, I switched back to a company I trust, Novo, and promptly canceled my policy with them. Now, they're attempting to charge me $53 for canceling, but I've made it clear that I won't be paying it.

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(5.0)
I've had a positive experience
by Abdelilah

I've had a positive experience with them. The team is consistently friendly and helpful, and the quote they provide is transparent with no surprises. In contrast to my previous experience with Progressive, where the quoted amount changed at payment, this insurance company delivers what you see in the initial quote.

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