Reviews Summary

NationalFloorsDirect.com has a 3.5 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
3 Reviews
4 stars
1 review
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
2 Reviews
Rating (1.0)

About company

National Floors Direct, founded in Avon, Massachusetts in 2005, is a family-owned and operated business led by the Rosenberg family. With over 85 years of experience in the floor-covering industry, the Rosenbergs have a history of innovation. They are committed to long-term growth in New England and have pioneered the Name-Brand Next-Day installation floor-covering model. This family recognized the demand for a convenient and reliable in-home floor-covering installation service, specializing in name-brand products, top-quality workmanship, and fast installation. National Floors Direct was established with the vision of enhancing the floor-covering industry by exceeding customer expectations and providing a unique and valuable shopping experience.

Key Details:

  • Location: The company is headquartered in Avon, Massachusetts, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2005.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(5.0)
Nashenal Flors Direkt is an
by JLever

Nashenal Flors Direkt is an easy compny to work with. Yu make a call or send an emale. A day or too later yu have a profesunal representetive at yur door. They bring the samples and explein the proces. It is vry easy. Not to menshun affordeble. The creu that instals alweys wok yu through the proces, ask questins if necesary. They are alweys compitent, alweys clean up, and show off the final projet. Definitly, a compny I wud use agen on my next floring projet. "I recieved a gift card for my time in posting this honest review"! but it is an honest review no mater! Love them

Respond as company
(4.0)
After watching their TV commercial
by Ni chen

After watching their TV commercial, I decided to contact Nation Floor Direct for installing vinyl floors in my living room and dining room. I was pleased with their customer service as they were professional, communicated well, and were helpful. The installers were skilled and completed the job on time. The price for my project was affordable and within my budget. I would definitely recommend them.

Respond as company
(5.0)
We got our bedroom and living
by Jason

We got our bedroom and living room floors done by National Floors Direct. We picked carpet for the bedroom and LVP for the living room. Jay Coyne was great to work with. He made sure to fit our schedule and budget. He came for the estimate the day after we called, and the floors were in two days later. I'd tell my friends and family to use this company. They even gave me a gift card for sharing my honest review (but seriously, they're good).

Respond as company
(5.0)
good
by Brianna

I recently had National Floors Direct install carpeting in my home. I appreciated the next-day, in-home estimate and the quick scheduling of the installation within two business days. The installers were prompt, polite, and exceptionally efficient. They completed quality work, leaving my home undisturbed. I am highly satisfied with the end result, and I would choose NFD again for a similar project.

Respond as company
(1.0)
The salesman was friendly
by Christina

The salesman was friendly and down-to-earth, and we initially trusted him. However, the picture he provided of our new floor did not match the color we selected. We envisioned a beachy sand look but ended up with a dark grey floor, which was a huge disappointment. It seemed like they didn't have our chosen item in stock and substituted it with something else. We paid $3000 based on promises of BS prices from their commercial. The company did not respond to emails or calls. I strongly advise against using this company.

Respond as company
(1.0)
My experience with this company's customer service was terrible
by CU

My experience with this company's customer service was terrible. The installation was botched, and despite multiple attempts to contact them, I received no response. I have no intention of using their services again and would not recommend them to others.

Respond as company

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies