Reviews Summary

MochaHost.com has a 4.8 - star rating from 8 reviews, indicating a high level of customer satisfaction!

5 stars
6 Reviews
4 stars
2 Reviews
3 stars
0 Reviews
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1 stars
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Rating (1.0)

About company

MochaHost emerged when its founders identified a gap in the online service provider landscape. They saw a need for integrated, holistic, and adaptable online solutions that many providers were failing to deliver. Additionally, they recognized that businesses were often overpaying for inadequate results. MochaHost's expertise lies in offering a comprehensive range of services, including professional hosting, web design, e-commerce, and Internet promotion solutions. Their core philosophy centers on delivering professional-grade services at a reasonable and equitable price point. MochaHost's commitment to cost-effective excellence positions them as a valuable partner for businesses seeking top-tier online services without breaking the bank.

Key Details:

  • Location: The company is headquartered in San Jose, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2002.

Customer reviews

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(5.0)
anothr good CS and
by Jon

anothr good CS and Tech Support win...Made was patient, knew a lot, and fast; all an enduser needs. Keep it up MochaHost

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(5.0)
The support was helpful.
by Anonymous

Initially, there were some unclear reasons why it didn't work. However, after a few tries, it started functioning. Additionally, it addressed some longstanding issues that had never been resolved before. The support was helpful. Appreciated.

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(4.0)
I had trouble with my email
by Lu

I had trouble with my email settings after the server move, and I urgently needed to sort out my mailbox size. Simeon quickly sorted out the correct server information and its functioning within a few minutes. I appreciate the assistance from MochaHost and their agents. They were really patient and helpful.

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(5.0)
I've been a loyal customer of Mochahost
by richard j

I've been a loyal customer of Mochahost for nearly a decade, and their network infrastructures are truly exceptional, featuring robust redundancy. Latency is non-existent, and the cPanel tools are impressively professional. The 24/7 customer support is tailored to individual needs, and the technical team's expertise shines through in every interaction. Special thanks to Ivan D. for swiftly and brilliantly resolving a backup issue. Kudos to the entire staff! Cheers to a great day ahead!

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(5.0)
Impressed with their swift resolution!
by Cesar Torres

Impressed with their swift resolution! Encountered a WordPress glitch post-migration to the cloud, left me baffled. However, their support team swiftly addressed my ticket, resolving the issue within an hour. Kudos for the prompt assistance – highly satisfied with their efficient service. Grateful!

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(5.0)
absolute pleasure
by Gomes

It has been an absolute pleasure doing business with this company since 2011 when I initially had my CV domain hosted. Nowadays, this company continues to be the top provider in the market, offering unbeatable prices and the most exceptional support.

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(4.0)
I chatted with a guy named
by Wale C

I chatted with a guy named Kay and he was super helpful with all my questions about renewing my package. He responded quickly and gave me exactly the information I needed. I really appreciate that kind of customer service.

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(5.0)
Every time I reach out
by Peter M

Every time I reach out with a question, they are on it right away. And even if they don't have the answer immediately, they make sure to keep the communication going by creating a ticket.

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FAQ
  1. Is Mocha Host Good?

    MochaHost boasts several positive aspects that make it an attractive option for online services. It offers a variety of web hosting options, including standard cloud-based hosting, WordPress hosting, and Java web hosting packages. Additionally, MochaHost stands out for its affordability, with web hosting plans starting as low as $2.29 per month.

  2. Where is Mocha Host Located?

    MochaHost is headquartered in the heart of Silicon Valley, specifically in San Jose, California. In addition to its main location, the company operates satellite customer service facilities in the Mid-West and Europe. Its primary data centers are strategically positioned in Dallas and Houston, Texas, as well as Chicago, Illinois.

  3. Is Mochahost.com Legitimate?

    MochaHost is a budget-friendly hosting provider that, while not without its flaws, remains competitive in the industry. Customers can appreciate the value and resources offered in relation to the price paid. Notably, MochaHost also provides a generous 180-day money-back guarantee, enhancing its appeal.

  4. Who owns MochaHost?

    On July 8, 2019, the private equity investment firm Cloud Equity Group announced that an entity owned by certain funds it manages had acquired cPanel hosting provider MochaHost.

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