Reviews Summary

Laytrip.com has a 5.0 - star rating from 4 reviews, indicating a high level of customer satisfaction!

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Rating (1.0)

About company

Laytrip is a Layaway Travel Agency (LTA) designed to make travel more accessible and affordable. Founded by industry experts, the platform allows users to book airline and hotel itineraries with ease. Customers can pay in customizable installments, free from credit checks or interest charges. Laytrip focuses on simplifying the travel booking process for everyone. The company aims to make travel planning more flexible and budget-friendly.

Key Details:

  • Location: The company is headquartered in Dover, Delaware, United States.
  • Founders: Laytrip.com was founded by Victor Pacheco.
  • Foundation Date: The company was established in the year 2020.

Customer reviews

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(5.0)
I've used Laytrip 3 times since April 2024

I've used Laytrip 3 times since April 2024, and each time they did what they said they would. I bought tickets to Vegas two times and once to the USVI. I even got lucky with a 1st class upgrade from American when I connected my record locator to my AA account. I see a lot of bad reviews about refunds, but in the purchase agreement, you agreed to make the payments and know there are no refunds. They offer a service that no one else does at 0% interest, so I think cancellations are how they earn their money. I totally understand that if I buy these tickets, I AM GOING, so I don't need a refund. The only thing I wished I could do was pay it off early; sadly, the payment plan has to keep going. I have nothing bad to say about my 3 experinces.

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(5.0)
I faced a challenging travel issue and sought

I faced a challenging travel issue and sought assistance from customer support to find a solution. Rafael spent time assisting me and showed me a lot of patience and kindness. I’m pleased with the help I received.

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(5.0)
I contacted customer service today because

I contacted customer service today because I encountered an issue with my booking, and they responded very quickly. They were polite and provided helpful information to resolve my problem without any delays.

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(5.0)
This company is helpful for managing

This company is helpful for managing payments and provides options for flexibility. The customer support team helped me with extra time to pay when I contacted them, so I kept my reservation. Very nice!

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